BMW of Crystal Lake

Nice people to work with Great customer service! Efficient and knowledgeable staff willing to satisfy customer needs. Transaction was seamless and pleasurable. Will depend on Great customer service! Efficient and knowledgeable staff willing to satisfy customer needs. Transaction was seamless and pleasurable. Will depend on them for future automobile purchases. More

Great experience Great people, everything was very quick & easy & they made sure nothing was wrong with the car before they sold it. Everyone was very friendly & outgo Great people, everything was very quick & easy & they made sure nothing was wrong with the car before they sold it. Everyone was very friendly & outgoing. More

good people I have bought 4 cars from this same dealership over the years. I have always had good experience with them. Bob L. is a great guy and easy to work wit I have bought 4 cars from this same dealership over the years. I have always had good experience with them. Bob L. is a great guy and easy to work with. I would recommend him when it comes to buying a BMW. More

Excellent service My salesman Bob really made buying my 2011 BMW a breeze! Leah the internet representative arranged my meeting time with my salesman, and when I arriv My salesman Bob really made buying my 2011 BMW a breeze! Leah the internet representative arranged my meeting time with my salesman, and when I arrived he was at the door waiting for me. Bob went over every detail of the car with me prior and post purchase. Also,I really enjoyed working with the finance person setting up my service contract. More

Excellent experience I drove 80 miles to pick up my new car. Everything was as promised and I drove out with my new car in less than 2 hours. Car buying just the way it I drove 80 miles to pick up my new car. Everything was as promised and I drove out with my new car in less than 2 hours. Car buying just the way it should be! More

Wonderful Experience If you want a smooth and delightful transaction go visit ANDRESON BMW and ask for IRV Robinson.He knows everything what You want to know and staff are If you want a smooth and delightful transaction go visit ANDRESON BMW and ask for IRV Robinson.He knows everything what You want to know and staff are really helpfull. More

"Excellent Sales staff" I had an awesome experience at Crystal Lake BMW. They made me feel at home right away! I was never treated so nice before in my life, while buying I had an awesome experience at Crystal Lake BMW. They made me feel at home right away! I was never treated so nice before in my life, while buying a car. It was realaxing and fun and no stress at all. I never felt pressured in anyway. Bob Langenberg was probably the best sales person I have ever dealt with as far as buying a car. If I had to do it again, I would not change a thing and I can't wait to business with Anderson BMW Crystal Lake again. I will definitely buy my next BMW from them. I highly recommend this dealer, Everybody was friendly and very informational on all the products they sell. Thank you for the awesome experience! More

Amazing Service!!! I had a BMW X5 that broke down and instead of getting it repaired I decided to see if it was possible to trade it in towards a new vehicle. I worked I had a BMW X5 that broke down and instead of getting it repaired I decided to see if it was possible to trade it in towards a new vehicle. I worked with Bob Langenberg and he was extremely helpful at finding a vehicle that I am extremely happy with. Bob was knowledgeable, courteous, and a pleasure to work with. I was very happy with the deal I was offered for both my vehicle and for the vehicle I was purchasing. I am very happy that my unexpected circumstances led me to a dealership and salesman that respected my time and made buying a car a stress free experience. More

Excellent Customer Service I have been looking for a car for about a year now. I had visited a few dealerships over the past year but was thrilled with BMW of Crystal Lake. My I have been looking for a car for about a year now. I had visited a few dealerships over the past year but was thrilled with BMW of Crystal Lake. My rep, Bob L was excellent. I never felt as if he was trying to sell me a car as he did an excellent job listening to my wants and needs and and an even better job explaining and educating me about the vehicle that I ended up buying. All of my interactions with Bob, his sales manager, finance dept have been excellent. I would highly recommend BMW of Crystal Lake and also Bob L. More

Another Great Experience Once again a great experience with Irv Robinson on a European Delivery. Totalled the car this time around and he handled everything for me. Kudo's! Once again a great experience with Irv Robinson on a European Delivery. Totalled the car this time around and he handled everything for me. Kudo's! More