BMW of Crystal Lake

Anderson is Outstanding, thanks Bob L for excellent service This was my second purchase from Anderson and it was just as smooth and easy as the first thanks to Bob Langenberg. Bob is an absolute joy to work wi This was my second purchase from Anderson and it was just as smooth and easy as the first thanks to Bob Langenberg. Bob is an absolute joy to work with. He's very knowledgeable about all things related to the BMW line and took the time to understand my needs and explain all options and features. Bob made the buying experience easy and efficient, no pressure. Bob Langenberg is one of the reasons I recommend Anderson to friends and family. More

Great team of people...no pressure, very knowledgeable. Eric Pedersen was a joy to work with. I have bought several BMW's from the dealership and the entire team including Paul Vance the GM is very accommo Eric Pedersen was a joy to work with. I have bought several BMW's from the dealership and the entire team including Paul Vance the GM is very accommodating. Not only are they pressure free, but very honest, open and willing to do what it takes to earn your continued business. Tim Conlon the sales manager is straight-forward and genuinely wants you happy -- bottom line they want your business and will do what it takes to earn it. Lee C. 2015 X5 53d More

No pressure sale. The sales consultant was great to with. Very pleased with my overall experience. I would not of purchased the vehicle if it wasn't for the sales consultant Eric Pedersens accomodating demea Very pleased with my overall experience. I would not of purchased the vehicle if it wasn't for the sales consultant Eric Pedersens accomodating demeanor. He was very patient and great communication throughout the entire sales process. I would definitely purchase another vehicle from him again. More

Planned to visit 3 other deadles, but bought on the spot The Crystal Lake BMW dealership was the first of three dealers I was planning to visit on a Saturday in my quest to lease a new car. However, after m The Crystal Lake BMW dealership was the first of three dealers I was planning to visit on a Saturday in my quest to lease a new car. However, after meeting our salesperson, getting a test drive, and working out pricing, I looked at my wife and said, "Why even visit the other dealers...let's make this happen now." As an Executive, time is money in my world. I was 100% pleased with my first and initial experience with BMW of Crystal Lake and leased the car on the spot. More

Zero pressure I enjoyed when buying my new BMW there. There were many to choose and Eric Pedersen despite the cold temperatures didn't hesitate of taking time to sh I enjoyed when buying my new BMW there. There were many to choose and Eric Pedersen despite the cold temperatures didn't hesitate of taking time to show all the cars to me. There were sometimes when we completely switched to other kind of cars and he was happy to show them all. He didn't pressure us at all to buy there. May other places we visited they were desperate to sell. He is so confident of the top product he has to offer that he deeply show you everything. We were not sure if we were buying a car there or not and he went into details. Many other places don't waste their time and commented: "once we closed the deal we will show you everything". Eric made sure we understood all the new technology features. More

Easy to work with and great service Purchased a new 528 after trading in my old - was an easy process - Bob L. even came in to meet me on his time/day off. No pressure - they want to bui Purchased a new 528 after trading in my old - was an easy process - Bob L. even came in to meet me on his time/day off. No pressure - they want to build a relationship and have a customer for life. Great experience! More

Easy dealing, low pressure, great result Researched the exact car - 2015 535i xDrive - with the configs I wanted. Prepared to visit 3 dealers. Set an appointment, met Bob L. A genuine human Researched the exact car - 2015 535i xDrive - with the configs I wanted. Prepared to visit 3 dealers. Set an appointment, met Bob L. A genuine human being. He understood my interest immediately, recognized I did not need a sales pitch, and so just highlighted a few features of the car during a perfect test drive. Told him what I was looking for for price and trade-in; he went to bat and delivered the goods. Needless to say, I did not need to visit the other dealers. The closing with the business manager was fast, reasonable, and I was on my way in fairly short order on a busy Saturday. Bob is a class act and represents the dealership well. A couple days later, in a call to their parts department to inquire about some accessories, Dale, was very responsive and accommodating. Kudos to the Anderson folks in Crystal Lake! More

unplanned purchase Bob L. approached us and offered us this new 2016 BMW X1 xDrive28I to replace my old one. I sensed that he is honest on all his comments and explanati Bob L. approached us and offered us this new 2016 BMW X1 xDrive28I to replace my old one. I sensed that he is honest on all his comments and explanations. I have several car buying experiences from before, but this time with Bob L. it was the easiest, the fastest, we didn't wait that long to complete the purchase. Thank you Bob L. More

Recent purchase Purchased a BMW 235i TWIN TURBO recently and was very happy with the whole experience. My salesman was very knowledgeable and helpful through the whol Purchased a BMW 235i TWIN TURBO recently and was very happy with the whole experience. My salesman was very knowledgeable and helpful through the whole process. The GM Paul helped me through my choice of car, and kept me updated with the best vehicles available to my specific likes in a new car. Very Happy... More

Car for my son Bob L my salesman was great to deal with. None of the usual car buying games. He made the process smooth and stress free. Thanks Bob!! Bob L my salesman was great to deal with. None of the usual car buying games. He made the process smooth and stress free. Thanks Bob!! More