BMW of Crystal Lake

Fair and Honest Worked with Bob Langenberg after starting the process with Leah. Bob is a true professional, knowledgable, personal and honest. The dealership is smal Worked with Bob Langenberg after starting the process with Leah. Bob is a true professional, knowledgable, personal and honest. The dealership is small, but well run. Everyone on their team is very professional and gives you the confidence that you are buying the car from the right place and that they truly want your business, not just the initial sale, but great ongoing service as well. Definitely got a fair deal. Thanks to all. More

Easy, great Worked with Bob L from a referral. He helped me get out of my lease and into a BMW I love. The process was fast, simple and no pressure. I highly reco Worked with Bob L from a referral. He helped me get out of my lease and into a BMW I love. The process was fast, simple and no pressure. I highly recommend working with him. More

Down to earth People Bob was a good regular guy to work with. Vehicle was as it appeared on the internet. Facility was also very well kept and vehicles presented well. Bob was a good regular guy to work with. Vehicle was as it appeared on the internet. Facility was also very well kept and vehicles presented well. More

EASY PEASY I CONTACTED ANDERSON AS I HAD ALREADY OWNED A MAZDA MIATA PURCHASED FROM THEM IN 2010. THEY WERE AGAIN EASY TO DEAL WITH AND OUR SALES REP BOB LANGENB I CONTACTED ANDERSON AS I HAD ALREADY OWNED A MAZDA MIATA PURCHASED FROM THEM IN 2010. THEY WERE AGAIN EASY TO DEAL WITH AND OUR SALES REP BOB LANGENBERG WAS GREAT. HE HAD EVERYTHING READY FOR OUR TEST DRIVE AND THE PAPERWORK WENT VERY WELL. HE MADE EVERYTHING SEAMLESS AND SMOOTH AND DEFINITELY WILL REFER HIM AND THE DEALERSHIP TO ANYONE WHO WANTS A VEHICLE. THEY ARE GREAT ESPECIALLY BOB...... More

Great Customer Service From the beginning till end, they treated me very well and made sure I was satisfied completely. Sales consultants (Bob Langenberg and Bob Miller) an From the beginning till end, they treated me very well and made sure I was satisfied completely. Sales consultants (Bob Langenberg and Bob Miller) and manager Derrick, they were all very friendly and their priority was my complete satisfaction. Experience was very positive and I think it was one of the best experience I had buying a car. All questions were answered and all my requests were fulfilled. I highly recommend this dealership. I love my new used BMW 535i XDrive. It looks and drives awesome!!!! More

Dealing with BMW CL is easy and simple. Excellent customer service from Bob Langenberg. Bob and his team did a great job of delivering my car a day sooner. I'll definitely recommend BMW CL Excellent customer service from Bob Langenberg. Bob and his team did a great job of delivering my car a day sooner. I'll definitely recommend BMW CL. lr. More

Excellent service! Bob Langenberg was a joy to work with!! He went way out of his way to help us - as we had been in a car accident -- He brought a car over to our hom Bob Langenberg was a joy to work with!! He went way out of his way to help us - as we had been in a car accident -- He brought a car over to our home that we were interested in -- & wld highly recommend him! The purchase of our new BMW was smooth & he went out of his way to make the purchase of our new car very pleasant!! The BMW safety features save my life I feel! Also Derrick at BMW service has always been a big help always as well! More

Great experience We had a great experience purchasing our first bmw. Bob took the time to show us several models and explained all the great options for each one. Than We had a great experience purchasing our first bmw. Bob took the time to show us several models and explained all the great options for each one. Thanks Bob. More

Purchased Car Bob L was great to work with. We bought a used car. I'd highly recommend requesting him. He was very honest and a great experience. Bob L was great to work with. We bought a used car. I'd highly recommend requesting him. He was very honest and a great experience. More

LEASING MADE EASY . After trying to decide between several SUV brands we decided on either a Mazda CX 5 or the new BMW X1.The Client Advisor Bob L. was very helpful. He After trying to decide between several SUV brands we decided on either a Mazda CX 5 or the new BMW X1.The Client Advisor Bob L. was very helpful. He helped research both cars as well as the available inventories , accessories, and colors in the entire Midwest. We gave him and his management team our financial guidelines and they developed a lease program that fit our request to the exact dollar. When I arrived to pick up the car everything was ready . Paperwork took about 20 minutes.... simple, easy, no negotiations or hassle. Very professional and pleasant to do business with. We now have a new 2016 BMW X1 . Very satisfied. Thanks , More