BMW of Cincinnati North

I visited the dealership to purchase a new Z4 as a second car. I was most impressed with the 2 BMW Genius. I literally asked Caleb if he could sell me the car. Crystal was very pleasant to work with and we d car. I was most impressed with the 2 BMW Genius. I literally asked Caleb if he could sell me the car. Crystal was very pleasant to work with and we definitely have a connection. When I first entered the showroom it took a while to be greeted which didn't impress me. Most disappointing was the car was not detailed when it was presented for ownership. Actually it was dirty! More

Hidden Profiter Dealership hid $899 Paint/interior treatment without asking or acknowledging they included this! Pure profit grab without informing customer! I expect Dealership hid $899 Paint/interior treatment without asking or acknowledging they included this! Pure profit grab without informing customer! I expect better from BMW dealer. More

Purchase used 340i Dealer was very professional and responsive. Negotions were tough but fair. Doing this during Covid 19 is not easy but provisions were in place for Dealer was very professional and responsive. Negotions were tough but fair. Doing this during Covid 19 is not easy but provisions were in place for the most part. More

Jeff was really knowledgeable and helped me make my decision. However, there was a glitch in the car on the test drive that required me to bring the car in 2 different times in a 1 week period, and whe decision. However, there was a glitch in the car on the test drive that required me to bring the car in 2 different times in a 1 week period, and when I mentioned it to him, he politely suggested it was nothing. It was quite frustrating. He was very amenable to my negotiations and we made a good deal. Also, on the plus side, Sophie has been a fantastic service advisor and very receptive to my needs. I really am thankful for her hard work in resolving this mechanical issue More

Jon Ogden at BMW of Cincinnati was very helpful despite hurdles and challenges due to covid 19 pandemic and riots . Overall wonderful experience . Would recommend to my friends as well. hurdles and challenges due to covid 19 pandemic and riots . Overall wonderful experience . Would recommend to my friends as well. More

Jon Ogden was very helpful as usual and I really appreciate his integrity when negotiating the right deal on the best car. Thanks for an excellent buying experience. appreciate his integrity when negotiating the right deal on the best car. Thanks for an excellent buying experience. More

Excellent My experience with BMW of Cincinnati North was wonderful.. Jeff Robinson is courteous, knowledgeable, and professional. The entire staff made the My experience with BMW of Cincinnati North was wonderful.. Jeff Robinson is courteous, knowledgeable, and professional. The entire staff made the experience a dream come true. Thank you Jeff. More

Excellent experience Staff is very courteous, and helpful, first class treatment every step of the way, and very pleased with the deal and the vehicle (X1). Overall, I c Staff is very courteous, and helpful, first class treatment every step of the way, and very pleased with the deal and the vehicle (X1). Overall, I came away very impressed with the dealership, Thanks, Jeff Robinson! More

Very comfortable and friendly atmosphere. My sales rep, Brian was awesome. I'm glad my purchase was with you all and I'll certainly be back. Brian was awesome. I'm glad my purchase was with you all and I'll certainly be back. More

Excellent Experience I received excellent service from both Jeff Robinson and Royan Morris. This is my first time owning a BMW, and based on the deal I received and their I received excellent service from both Jeff Robinson and Royan Morris. This is my first time owning a BMW, and based on the deal I received and their combined service, I may never own a different brand. I immediately fell in love with the vehicle (Certified Used), but had initial concerns about the sales staff. Any and all doubts were put to rest! More