BMW of Cincinnati North

Detailing Made Easy Received an offer for a discounted car detailing and made the arrangements. easy to do with great staff. Car done on time and pick up was very easy Received an offer for a discounted car detailing and made the arrangements. easy to do with great staff. Car done on time and pick up was very easy More

Stress Free Drove 2 Hrs. to visit this dealership because they had the best selection of BMW's in a 150 mile radius of our home. The drive was well worth it! We w Drove 2 Hrs. to visit this dealership because they had the best selection of BMW's in a 150 mile radius of our home. The drive was well worth it! We were greeted by Jason Maudlin and we told him what we were looking for and he brought the vehicle out front for us to test drive. He answered all of our questions, did not pressure us in any way and gave us our space to discuss things between ourselves. Tyler Schmidt was the Product Genius who went with us on our test drive and was very helpful in answering all of our questions that came up on our drive. Mike Donohue handled the paperwork and was very pleasant to deal with as well. Jason and Tyler stayed after hours to make sure we were well versed on all the functions of the vehicle before we left the dealership. They all treated us great and would highly recommend them. More

Dealer service good but bmw should provide service history Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer Service was good BMW should provide service history of vehicle for those of us who can't remember the last service that was completed or which dealer did it More

New car sales We had a very good experience with Clay while buying our car. He, Aatir and Tony Heitz ended having to stay after hours on a Saturday to finish our de We had a very good experience with Clay while buying our car. He, Aatir and Tony Heitz ended having to stay after hours on a Saturday to finish our deal, and they did it very cheerfully and graciously. More

Great Service Departmemt My car alerted the dealer that I needed service, and I received a call from Kathy Lee to set the appointment. She was able to get me in the next day, My car alerted the dealer that I needed service, and I received a call from Kathy Lee to set the appointment. She was able to get me in the next day, and Dana was ready when I arrived to get me in and out. Quick and easy, excellent to work with. More

Convienent Service Emissions light came on on my wife;s X3 and was fixed the day after I dropped the car off. Even got a BMW convertible for a day to enjoy the beautiful Emissions light came on on my wife;s X3 and was fixed the day after I dropped the car off. Even got a BMW convertible for a day to enjoy the beautiful Fall weather. Chris Owens kept me informed as to the status of the repair. More

Customer Service is a #1 Priority I am currently driving my third new BMW bought from the same salesperson at this dealership, and am planning to buy my fourth. That’s how satisfied I I am currently driving my third new BMW bought from the same salesperson at this dealership, and am planning to buy my fourth. That’s how satisfied I am with the Sales Department. I have had, however, several problems with the Service Department. Once the Service Advisor to which I was assigned not only forgot that I was waiting on my car, but when I finally found another Service Advisor to retrieve my car, it was dirty (including a black greasy handprint on light leather seats). Later, I had to inquire what had been done to my car, including whether recall work had been performed. The Dealer Manager did follow-up with me after this appointment, and I have confidence that the problem was resolved. This was disheartening, because my other Service appointments have been very professional and complete. More

needed an oil change and filter. My car sent notification to BMW that it was time for an oil change. I received a call from BMW service to please call for an appointment. During my a My car sent notification to BMW that it was time for an oil change. I received a call from BMW service to please call for an appointment. During my appointment everyone was very friendly, they had a lot of different refreshments, and my car was cleaned inside and out. A great visit! More

Service follow up Everything was satisfactory. I do not have the time it takes to generate 25 words. Please limit this request on future follow ups. If I have a proble Everything was satisfactory. I do not have the time it takes to generate 25 words. Please limit this request on future follow ups. If I have a problem or wnat to comment I will provide it with the service advisor. More

Got a Great Deal on a Great Car I bought my first 330i BMW ten years ago and sold it 3 years ago. I received an email from another BMW dealership who had some left over 2016 328xi BM I bought my first 330i BMW ten years ago and sold it 3 years ago. I received an email from another BMW dealership who had some left over 2016 328xi BMWs. I went and looked at one and went home and did some research to see if I could get a better deal. I found a similar one online at BMW of Cincinnati North and called about it. It was more equipped and less money than the one I had previously looked at so I called and spoke to a salesman, Chris Lykins, who was very knowledgeable and helpful. He sent me a breakdown of all the features on the BMW at his dealership. I went and bought it the next day. Chris had already cleaned it and filled the tank up with gas and was able to give me an even better deal than he told me on the telephone. Tony Heitz, the finance manager, was very helpful too. Believe it or not, this new BMW ended up costing me less than the one I purchased ten years ago and even has more features. I love my new car which really is the ultimate driving machine. More