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BMW of Cincinnati North
Cincinnati, OH
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,166 Reviews of BMW of Cincinnati North
January 17, 2018
Don’t buy anything from them Bought a supposedly Certified used BMW X.3 and in the first month it had nothing but problems. When we called the dealership and told them about the Bought a supposedly Certified used BMW X.3 and in the first month it had nothing but problems. When we called the dealership and told them about the problem they didn’t care and was very very rude about it. So PLEASE DONT BUY FROM BMW in CINCINNATI!!!! More
by Junkbeemerx3
Employees Worked With
Jon Mikula
January 15, 2018
New Car Purchase Couldn't have been happier with my experience at BMW of Cincinnati North. From the minute I walked in, it was clear this was not a 'typical dealership Couldn't have been happier with my experience at BMW of Cincinnati North. From the minute I walked in, it was clear this was not a 'typical dealership.' My sales rep, Brad, was personable, knowledgeable, and maybe most importantly, low-pressure. He helped make sense of the inventory and available features, but he didn't press me on making a decision or picking a particular (read: more expensive) vehicle. Once I made the decision to buy, Brad and the finance manager, Mike, had the car and the documents teed up so by the time I arrived, I was in and out in under an hour. Completely painless. I've never been a fan of car dealerships, but I *am* a fan of BMW of Cincinnati North. I'll certainly be back. More
by Ryan W
Employees Worked With
Brad Schultz, Mike Donohue
January 15, 2018
Service of BMW X3 The service department was very accommodating by providing me with a desk to permit working while the car was serviced. Kyle summarized the service t The service department was very accommodating by providing me with a desk to permit working while the car was serviced. Kyle summarized the service that was to be done with a change of spark plugs. The car seemed a little peppier. The wash and interior cleaning was excellent to the extent that friends in the car the next day thought that I had taken it for detailing. More
by frankve
Employees Worked With
Kyle Brinkman
January 14, 2018
Service on alarm Was having issues with the alarm on my vehicle. Very fast turn around on getting the problem resolved. Always have great service with warranty work Was having issues with the alarm on my vehicle. Very fast turn around on getting the problem resolved. Always have great service with warranty work at this dealership. More
by Rich M
Employees Worked With
Chris Freeman, Jeff Page
January 13, 2018
BMW of Cincinnati North I was very happy with our car purchase experience at BMW of Cincinnati North. They were helpful and attentive to our interest in an all electric vehic I was very happy with our car purchase experience at BMW of Cincinnati North. They were helpful and attentive to our interest in an all electric vehicle. More
by TC
Employees Worked With
Chris Lykins
January 13, 2018
Service experience I brought my car in for routine maintenance. Jeff Page was great! The car was serviced very well and done in a reasonable amount of time. All in al I brought my car in for routine maintenance. Jeff Page was great! The car was serviced very well and done in a reasonable amount of time. All in all a great experience. More
by Jim M
Employees Worked With
Jeff Page
January 13, 2018
THIS DEALERSHIP RECORDS CUSTOMER CALLS IN PERSONAL PHONES Today i was here at the dealership to lease a BMW X3 and i drove all the way from Columbus because the person i was dealing with said me on the call Today i was here at the dealership to lease a BMW X3 and i drove all the way from Columbus because the person i was dealing with said me on the call and chatted with me over the phone a complete different number and when i drove to the dealership he gave me a complete rip off number and said what i quoted over the chat with him was a fake number? 1.The person who i was dealing with told me that go a buy a Mazda instead of an X3 for the price i was asking which is completely rude. 2.He recorded my telephonic conversation with him in his personal phone without telling me and tried to blame me saying that he told me the right price which he was bluffing with me in the dealership ( which eventually he could not prove) 3.Before coming to the dealership in Cincinnati as i live in Columbus I insisted him that i will only fill the credit application if he agrees to give me the car for the price i quoted as i don't want to drive 240 miles round trip from my home and if he can't honor it i am fine , inspite of this i have text message saying that he will honor the price if i have good credit.. i told the guy that i don't know my score but i submitted the application online as he requested and requested him to see if i was qualified 3 days before i travelled to this dealership and he did not even say anything about pre qualification or anything which is what i am highly dis-satisfied... if he cannot do the price he should have told me upfront that he cannot do the deal , rather than telling me what i chatted with him was fake and go and buy Mazda? really? how shame on you. I am going to take a legal action about recording my voice without my concern and blaming me falsely for what i did not utter a word and did not even apologize for the crap they did for me today at the dealership and i am going to complain to the BBB for the rude behavior you had with me today at the dealership. This is a shame on you guys with so many positive reviews and treating a customer like this who travelled all the way to give a business to you guys. More
by Amitesh Reddy Kalavakuru
Employees Worked With
Igor Titov
January 12, 2018
Great experience! We were a little uncertain about whether we should buy or lease, and what model we wanted. We also came on a 7 degree day! Brad was very helpful and u We were a little uncertain about whether we should buy or lease, and what model we wanted. We also came on a 7 degree day! Brad was very helpful and unphased by the several vehicles he had to track down in the cold! He did everything to make sure we were satisfied! Mike made the paperwork a breeze! Highly recommended! More
by Rob and Jen
Employees Worked With
Brad Schultz, Mike Donohue
January 11, 2018
BMW buying experience This is our second BMW we have purchased from Brad Schultz. Both experiences have been excellent. Brad is no pressure, helpful and guides you to the c This is our second BMW we have purchased from Brad Schultz. Both experiences have been excellent. Brad is no pressure, helpful and guides you to the choice that is right for you. He knows that if you have a good experience and are satisfied that you will be back. He has prompt follow up and gets answers to questions you have. He understands that the relationship does not stop after the sale. Our dealings with the service department have been smooth and hassle free as well. More
by SB3
Employees Worked With
Brad Schultz, Mike Donohue
January 10, 2018
Above and Beyond I’ve always been very happy with BMW service and this time was especially beyond expectations. Kyle took care of me as soon as I arrived and was extre I’ve always been very happy with BMW service and this time was especially beyond expectations. Kyle took care of me as soon as I arrived and was extremely friendly and professional and arranged for a loaner car. My scheduled maintenance was taken care of as well as the diagnostics for a muffler problem. Kyle arranged for valet service to pick up the loaner. Nick brought my car back while I was at work. That service was unexpected and very much appreciated. More
by RJ45056
Employees Worked With
Chris Owens, Kyle Brinkman
