BMW of Cincinnati North

Great/fast experience Drove an hour and a half to Cincinnati to look at a used 135i, had talked with client advisor Jason on a previous trip. When I arrived I found him and Drove an hour and a half to Cincinnati to look at a used 135i, had talked with client advisor Jason on a previous trip. When I arrived I found him and started the process of test driving, negotiating, and then the paperwork. The process was quick and I was able to head back home with a few hours. More

Excellent Service Really good experience with the entire Team. Jason was super helpful and made the deal possible. He was not following up a lot as usually happens with Really good experience with the entire Team. Jason was super helpful and made the deal possible. He was not following up a lot as usually happens with car dealers. The perfect level of interaction with clients. Hallee (BMW Genius) and Darrin (Finance) where also extremely professional and help ful. Experience 100% recommended. More

Purchasing our 2018 X3 Thanks to Jason Maudlin, purchasing our vehicle was great. There isn't any fun when spending money on cars, but dealing with Jason, "he was very resp Thanks to Jason Maudlin, purchasing our vehicle was great. There isn't any fun when spending money on cars, but dealing with Jason, "he was very responsive and honest". My wife and I took our time (a few weeks) deciding, and Jason was patient with us. We communicated a lot using email too, which helped with our schedules. When it came time to pick up my wife's X3, Jason went all out for her! Jason, thanks so much! We look forward to working with you in the future. Thanks, Howard & Beth More

Great experience working with Jon Ogden We purchased an X5 from Jon Ogden site unseen and had it shipped to WA. He sent lots of detailed pics, kept us up to date on the shipping timeline and We purchased an X5 from Jon Ogden site unseen and had it shipped to WA. He sent lots of detailed pics, kept us up to date on the shipping timeline and the time of when it would arrive. The whole process was very easy and the car was in even better condition than I pictured. F&I didn’t disclose the doc fee that was added in our loan which I didn’t really like but they immediately made it right and said they would refund the amount to us. They got us a competitive rate too so we didn’t have to call our local bank. Call Jon Ogden! More

Severely dissappoited Aside from being able to write their own reviews on here, this place underperformed on their serivce. Everyone knows it's not cheap to own a bmw but t Aside from being able to write their own reviews on here, this place underperformed on their serivce. Everyone knows it's not cheap to own a bmw but to add insult to injury their service is a joke. First trip, failed to address warranty issue items that were specified during the visit. Second visit, assuming it was just an oversight. I requested the standard vehicle check, an oil change, the previously unaddressed items and requested a exterior detailing. Upon picking up my vehicle, the alignment and balance is out, which I had just done the previous week and the detail was equal to what I could have accomplished at home. Complete waste of money. Chris at least fixed the balance issue. More

Easy and Fun! I love working with Ed Besl. I have worked with him for 18 years, I have purchase six cars from Ed. He's honest, personable and his customer servi I love working with Ed Besl. I have worked with him for 18 years, I have purchase six cars from Ed. He's honest, personable and his customer service skills are stellar. I also enjoyed the customer service experience with Jason and Hallie. They're great! Young and fun. More

Service Department great Went in and had to have a part ordered and received it in 2 days. Received a call stating part was in, was able to go that day and pick up part. Very Went in and had to have a part ordered and received it in 2 days. Received a call stating part was in, was able to go that day and pick up part. Very efficient. Had floor mats ordered and they had come in also More

Efficient and Friendly This service department is one of the reasons I bought a BMW. All are friendly, welcoming and I trust their service handling. My service appointment This service department is one of the reasons I bought a BMW. All are friendly, welcoming and I trust their service handling. My service appointment are efficient--vehicle is ready at the time stated. More

Great job You were very timely with picking up my car for oil change and routine maintenance and returning vehicle when you said that you would. That is all I You were very timely with picking up my car for oil change and routine maintenance and returning vehicle when you said that you would. That is all I can ask. Thanks More

Easiest purchase ever! The easiest car purchase ever! Yes, that is how I'd describe my experience at BMW of Cincinnati North. Happens to be that a week ago I needed to repla The easiest car purchase ever! Yes, that is how I'd describe my experience at BMW of Cincinnati North. Happens to be that a week ago I needed to replace my daughter's car. It was one of those things you need to do and you dread having to. Thank God it's not the expense so much as having to deal with the process. I called the two local BMW dealerships in town looking for a specific car. One of them, never returned my calls. On the other hand I got not one, but two responses from the team at BMW of Cincinnati North within five minutes. We went there, met Jason Maudlin and he made our day. He had the car we were looking for ready to be tested. My wife and I test drove it and proceeded to finalize the purchase. We never left Jason's office. Within minutes we had all the paperwork ready. I haggled a bit (I always do!) and they accepted my reasonable request. No tricks like "let me see what the manager says" that you get everywhere else. They must have known this was our 6th BMW. But, we had never purchased from BMW of Cincinnati North. The other guys in town should be hitting themselves in the head. It was the easiest car purchase I've ever been part of. Jason and his team are the reason we will go back when it's time to get our 8th Bimmer. Thank you Jason!!! More