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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

October 10, 2019

Poor service!! I have bought two new vehicles from this dealership in the past. I still own one of them. I have called 4 times over the last two days to speak to s More

by Bimmer74
Customer Service
Recommend Dealer
No
Employees Worked With
Phone operator
Oct 24, 2019 -

BMW of Cincinnati North responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Best, The BMW of Cincinnati North Team

October 06, 2019

Fast, easy and efficient. Drove buy the dealership while running errands and saw the car I wanted. Made one inquiry and was in the car by 9:00 am the following morning. Complet More

by DLANGWORTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Ogden, Qasim Shirazi, Mike Fields
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The BMW of Cincinnati North Team

October 06, 2019

Great Experience - Great Car! Brian was wonderful to work with. Very helpful in addressing any issues that came up, and really helped to make this a painless and smooth transactio More

by QUATTLEBAUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Williams, Qasim Shirazi, Mike Fields
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, The BMW of Cincinnati North Team

October 05, 2019

Tyler was great! I would highly recommend him if you are buying a car. He helped me every step of the way, was extremely knowledgeable and a great salesperson in general. My first BMW and everything about t More

by Mjmonnier
Recommend Dealer
Yes
Employees Worked With
Tyler Schmidt
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Best, The BMW of Cincinnati North Team

October 04, 2019

Used car purchase Jeff Robinson was extremely helpful and made the car buying process seamless. I highly recommend him! Fast, stress free and outstanding customer servi More

by MM0921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Robinson, Mike Fields
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for this wonderful review and rating! We are so happy to see that we provided quality service and helped you find a car that fit your needs! Please let us know if there is anything else we can do for you, we hope to see you again soon! Best, The BMW of Cincinnati North Team

October 03, 2019

Used x5 I had a good experience with the sales guy Brian. The service department is very knowledgeable and helped explain possible future cost for maintenance More

by CHRISBRAINHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Hill, Brian Williams, Qasim Shirazi, Mike Fields
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The BMW of Cincinnati North Team

October 02, 2019

Fantastic Dealership We had a mechanical issue with 2006 530i when on travel to Cincinnati. They looked at my car the very next day but repairs were over $5000. Chose to r More

by JIM.WILLIFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McConnell , Dana Eby, Qasim Shirazi
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for this wonderful review and rating! We are so happy to see that we provided quality service and helped you find a car that fit your needs! Please let us know if there is anything else we can do for you, we hope to see you again soon! Best, The BMW of Cincinnati North Team

October 01, 2019

Hi Tyler, I just wanted to take a moment to let you know how happy I am with the BMW X5 SUV. I am impressed with both the vehicle and the sales service I received from you. The transaction was smooth and st More

by Mohan
Recommend Dealer
Yes
Employees Worked With
Tyler Schmidt
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The BMW of Cincinnati North Team

September 27, 2019

Great experience, great people Brad Schultz, Mike Fields and the team were all great. Brad was helpful, extremely knowledgeable, very friendly and professional. Brad went out of h More

by duba02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Mike Fields
Oct 24, 2019 -

BMW of Cincinnati North responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, The BMW of Cincinnati North Team

September 25, 2019

PROFESSIONAL AND ACCOMMODATING They kept promises made, were very easy to work with, and went above and beyond to assure my experience was excellent before, during , and after the s More

by DWHITE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moorhead , Tyler Schmidt, Mike Fields
Oct 24, 2019 -

BMW of Cincinnati North responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, The BMW of Cincinnati North Team

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