BMW of Cincinnati North
Cincinnati, OH
By Type
1,153 Reviews of BMW of Cincinnati North
Easy process The BMW Cincinnati North Team made my car buying experience easy and painless. Very fair in the offerings. Also brought the vehicle in for a recall no The BMW Cincinnati North Team made my car buying experience easy and painless. Very fair in the offerings. Also brought the vehicle in for a recall notice and turned it around in one hour. Very fast and efficient. More
Dealership of Excellence ! The entire team at BMW Cincinnati North are, simply put, an outstanding group. My wife and I were well accepted and received courteous, friendly and The entire team at BMW Cincinnati North are, simply put, an outstanding group. My wife and I were well accepted and received courteous, friendly and excellent service from all that had contact. No waiver in attacking any situation and no problem unresolved. I would be remiss if I didn’t mention the special attention we received with each visit by Qasim, Aatir, Brian, Sophie, Jonathan, Shaun, Donnie, Ryan and Chris. Such a wonderful and dedicated group of BMW experts. We are moving to another location and hope the BMW dealership there is able to live up to the high standard provided by the good people of BMW of Cincinnati North. Christiane and I thank you very much and wish you all the very best in the future. More
A wonderful car shopping experience! I found the car on line but the car was over a 3 hour drive away. Car consultant Brad Schultz was happy to take a look at the car and point out any f I found the car on line but the car was over a 3 hour drive away. Car consultant Brad Schultz was happy to take a look at the car and point out any flaws so I knew what I was getting. I must say the whole experience was beyond my expectations as Brad had ALL my paperwork ready to go and the finance office literally took MINUTES to approve me and get me a GREAT percentage rate on my loan. This experience may have spoiled me for life for what I will expect from now on when buying a new or used car! More
2016 BMW 428i x drive Great dealership very easy to buy from excellent service. Jeff is a great salesmen no haggling, he made it very easy to purchase a car from him. We ev Great dealership very easy to buy from excellent service. Jeff is a great salesmen no haggling, he made it very easy to purchase a car from him. We even went back and bought a second car 2 weeks later! Would definitely recommend this dealership. More
Great, easy experience I have purchased several different brands of new cars over the years and have had a broad spectrum of experiences with different dealerships and sales I have purchased several different brands of new cars over the years and have had a broad spectrum of experiences with different dealerships and salespeople. The experience at BMW North was by far the best. Everyone was very friendly and respectful. They were very attentive and responsive but did not apply any pressure to make a sale. They were willing to bid against another dealership for a similarly equipped car and really cut to the chase with a great offer, including a very competitive bid on my trade-in. Everything went very smoothly and I was ultimately happy to give them my business. More
Excellent Service The employees at BMW Cincinnati North treated my husband and I so well and met all of our needs. The staff were all very, professional, respectable an The employees at BMW Cincinnati North treated my husband and I so well and met all of our needs. The staff were all very, professional, respectable and attentive. They went above and beyond to ensure our needs were met. We will definitely return to BMW Cincinnati North for our next car purchase! Thank you for everything and making us feel right at home! More
BMW 430I The Sales experience was good from a negotiating standpoint but Sales person was new. Areas of improvement would include having Sales person explain The Sales experience was good from a negotiating standpoint but Sales person was new. Areas of improvement would include having Sales person explain the auto features during the initial test drive especially since we never drove a BMW. Also, the maintenance plan was not explained during the sales process nor the tire protection. This would have been important to know prior to the Sale, not at the closing. The actual closing was very long-over 3.5 hours- it took longer than closing on a house . Post sales been moderately OK so far but mostly because we are initiating the activity- in other words- we are reaching out to BMW verses the other way around. Still wait to see if BMW follow through on several requested items. Note: Still not sure if we bought a new vehicle (never been titled) or a used car with 5700 miles on it- still somewhat not clear More
They value their Brand The service department has gone out of their way twice to make sure I was happy with my purchase. Q was helpful with the initial purchase and follow-u The service department has gone out of their way twice to make sure I was happy with my purchase. Q was helpful with the initial purchase and follow-up items. I hate buying cars, but BMW of Cincinnati is providing tremendous value for the price. This was the first time I didn't have buyers remorse the week after I purchased a car. This time, I'm already thinking about upgrading, because it was a great value and experience. More
Absolutely spectacular! This was the best experience on a car lot that I have had in a long time. Brad was easy to work with and my wife and I was allowed to drive the car wi This was the best experience on a car lot that I have had in a long time. Brad was easy to work with and my wife and I was allowed to drive the car without a salesman having to go with us. Settled on a price quickly and left with my dream car. More
Good experience Staff we dealt with as a very friendly. No high pressure sales. Told sales rep. what car we were interested in. Asked if we would like to drive it. Staff we dealt with as a very friendly. No high pressure sales. Told sales rep. what car we were interested in. Asked if we would like to drive it. Rep got it. Drove it. Bought it. A good over all experience. More