BMW of Cincinnati North

I have purchased or leased 10 BMWs from Jessica Mountcastle in the last 9 or 10 years. From the very first BMW I purchased from her, she has cared that I buy the car I wanted. She answers my questi Mountcastle in the last 9 or 10 years. From the very first BMW I purchased from her, she has cared that I buy the car I wanted. She answers my questions and takes care of me before and after the sale. If there is an issue, she works directly with the service department to find out if the issue is covered by warranty and gets it fixed. Jessica is direct and honest. She does not pressure sell anybody. Jessica is a relationship person that cares that her clients come back to her when they need a BMW. More

My experience at Jake Sweeney BMW was nothing short of amazing. I had been in the market for a few months and had not driven a BMW or knew much about them on my first day that I showed up on their lot. amazing. I had been in the market for a few months and had not driven a BMW or knew much about them on my first day that I showed up on their lot. Mr. Schultz approached me and instantly made me feel at home. He was very knowledgeable and explained exactly what was involved in certifying a BMW. I ultimately choose a CPO 3 series sedan and have loved it ever since. Mr. Schultz followed up with me a few days after to see if I had any questions. So far so good and I can't thank him enough for the way he conducts himself as salesman. To anyone in the market for a BMW go see Brad and see for yourself what a great salesman can do for your car buying experience! More

We were very impressed with Brad Schultz, our sales person at Jake Sweeney BMW and with the dealership in general. Brad went above and beyond to make sure that all of our questions were answered, foll person at Jake Sweeney BMW and with the dealership in general. Brad went above and beyond to make sure that all of our questions were answered, followed up where needed and kept in contact with us. My husband made the first visit, took a test drive of a pre-owned Z5 with Brad and had a bunch of questions that Brad looked into. A day or so later, I was brought in to take a test drive of the same car, and Brad took all the time that I needed. He was the ideal sales person for me; not too heavy on overselling the car, taking the time that we needed, addressing all questions and then making sure that the car was perfect. He even drove it to our house after the tow assembly was added. He wanted it to be just right. We very much appreciated all of his attention to detail. This is our third BMW. The other two were bought at another Cincinnati BMW dealership. Brad and Jake Sweeney BMW gave us a much better experience than we have had in a long time at the other dealership. We highly recommend both Brad and Jake Sweeney. Even though we live on the other side of town, we plan to have all of our three BMWs serviced at Jake Sweeney; the customer service was that good. They all went above and beyond what we expected. More

I had a great experience when it came to purchasing my BMW thanks to Brad Schultz. Mr. Schultz was very knowledgeable, answering any questions I asked and he never made me feel rushed. He even followed up BMW thanks to Brad Schultz. Mr. Schultz was very knowledgeable, answering any questions I asked and he never made me feel rushed. He even followed up with me after I purchased the car to ensure that I was happy with the car. I highly recommend Mr. Schultz to anyone looking to purchase a car. I have already recommended him to all of my friends and family. Thank you so much Mr. Schultz! More

Attentive to what I wanted. Diligent in searching for a pre-owned I described. Then fast-acting in locating a new car when I chose to go that way. Sent photos when the car arrived even before prep. Met me pre-owned I described. Then fast-acting in locating a new car when I chose to go that way. Sent photos when the car arrived even before prep. Met me and showed the car and let me drive it. Smooth, easy negotiation of price, including trade-in. Explained and demonstrated functions at pick-up. Followed up with phone call to check on satisfaction. I couldn't ask for better or friendlier service. She's a gem! More

Brian Williams is the best salesperson I have ever purchased a car from in over 30 years of buying cars. He listens, he acts quickly, and if you leave him a message, he returns it quickly. Simply put, purchased a car from in over 30 years of buying cars. He listens, he acts quickly, and if you leave him a message, he returns it quickly. Simply put, he is a strong advocate for the buyer, and I wholeheartedly recommend him to all of my family and friends. More

My wife and I have leased 3 BMW' from Jake Sweeney, Greg Sewell handled each one. We are very happy. Greg did a great job each time . We would recommend him to our friends. Greg Sewell handled each one. We are very happy. Greg did a great job each time . We would recommend him to our friends. More

I would like to express my gratitude... Jake Sweeney BMW and Greg Sewell were a pleasure to deal with. I strongly recommend Mr. Sewell and Jake Sweeney BMW to anyone looking to buy any BMW. Thank you guys!! and Greg Sewell were a pleasure to deal with. I strongly recommend Mr. Sewell and Jake Sweeney BMW to anyone looking to buy any BMW. Thank you guys!!! More

Greg Sewell is an amazing sales person. Ric and I were super impressed! Professional, personable, and super thorough. We will highly recommend Greg to all family and friends. Ric and I have been purchasin super impressed! Professional, personable, and super thorough. We will highly recommend Greg to all family and friends. Ric and I have been purchasing cars for over 25 years and believe Greg is by far one of the best in his industry. He provided fantastic service and worked super hard to make sure we were 110% satisfied. We like working with Greg because he is passionate about his company, and committed to making sure were were happy with our purchase. More

I have purchased 5 BMWs over the past 10 years from 3 different dealerships. When I make a new purchase, I have already researched the model and features. I am an engineer that oversees manufacturing glo different dealerships. When I make a new purchase, I have already researched the model and features. I am an engineer that oversees manufacturing globally for a large multinational company based in Cincinnati. I know what will be my next car several months before initiating a purchase. I can tell when one tire is low in pressure. I dont need a sensor. Yes. I am that guy. A car purchase is a calculated decision. it's my hobby. It's my vice. The only differentiating characteristics become customer service and value when it is time to buy. Clay Moorehead has been my salesperson since 2007. He seeks to understand what I want then works on flawless execution. Every time. I even measure his response time to an email which is less than 24 hours. I want to give him feedback for continuous improvement, so I look for very little things. Nobody outperforms them including price. I know from experience that my new 4 series next month will come with the fit, finish and features that make it a BMW. I know that Clay will hold the dealer experience to the same high standard of perfection. I consider myself BMW brand loyal even though I have a F150 and other cars in my household. Not every BMW vehicle has been perfect, but I could not ask more of the manufacturer or the dealer to adjust it perfect. Even if I move away from the area, I think the professionalism from my recent string of experiences will always bring me to Sweeney first for consideration. I consider Clay to be the best salesman I have met from any dealer. He knows me. He tolerates me. When was the last time you measured your car buying performance in response time to an email? Just sayin. More