BMW of Cincinnati North

I had quite a lot of much needed help going into J.S. BMW, being a 20 yr. old female you can imagine i'm terrible with these things. Hearing horror stories about dealers (especially high end ones) rippin BMW, being a 20 yr. old female you can imagine i'm terrible with these things. Hearing horror stories about dealers (especially high end ones) ripping off their customers, hiding fees until the very end, not giving a fair amount for a trade in, etc. With that in mind I called and a gentleman named Peter Cramer answered my call and set up an appointment for me with another gentleman named Brad Schultz. Brad was amazing and very knowledgeable in assisting me with getting me out of my horrible Scion FR-S lease and into a 2011 Infiniti M37x.. Wow. What a step up. Brad walked me through the entire car, button by button (and man, were there a lot of them!) and also pointed out a blemish in the paint and told me to bring it back when ever to have that spot repainted. I'm told i'll also be loaned a car for the duration of the time my car is in the paint shop! I thought that was very nice. I was then taken over for paper work with a man named Nick Angelo who is super sweet and made the paperwork go fast and easy, minus the hand cramp i had from all the required signatures! He also explained everything step by step and answered any questions i had. Overall my time at J.S. BMW was enjoyable and I'll be going there for my next car, if and when i get tired of the M37! Thanks to all the guys involved, you all definitely have my business for life! More

Communication with Clay by emailing and occasional calling has been flawless and stress free. He has been very straight forward about the deals he could give me. He is the manager of internet sales an calling has been flawless and stress free. He has been very straight forward about the deals he could give me. He is the manager of internet sales and gave me the best price in the market. I have been researching and dealing with the dealers in Dayton and Cincinnati. I am a USAA member so I was eligible for extra incentives, but Clay's offer was the best. Other dealers 3rd or 4th best offers all fell below Clay's FIRST offer. Today, I purchased a 328i xDrive from Jake Sweeney BMW with the help of Clay and Jo (client advisor). Jo also has been so wonderful to let me know about my new BMW. She had a temporary medical condition to use her crutches, but she put all of her efforts to help me out. Nick (financial manager) also explained me about the optional warranties I can purchase throughly. If you want to buy a BMW at a good price without stress, I recommend you to contact Jo or Clay. The best dealer experience ever. Very ethical and professional dealership. I highly recommend this dealer to everyone. More

I had such a great experience at Jake Sweeney BMW with Peter Cramer that I had to submit a review. I spoke with many dealerships and test drove cars in Columbus, but did not receive a level of service th Peter Cramer that I had to submit a review. I spoke with many dealerships and test drove cars in Columbus, but did not receive a level of service that made me feel comfortable enough to make a purchase. After speaking with Peter several times over the phone, I noticed such a high degree of professionalism that I decided to make the two hour drive to test drive a car that I had seen online. The car was beautiful and everything that Peter had described to me. He made me feel comfortable and welcome immediately and was extremely knowledgeable about every aspect of the car. Within a couple of hours I was driving home in my gorgeous Land Rover, confident that I had gotten the best car at the best price. Thank you, Peter and Jake Sweeney BMW! More

Peter Cramer is attentive to customer's questions. The follow-up was excellent. He is a knowledgeable professional, and more importantly, I trusted that our pending transaction would be handled well The follow-up was excellent. He is a knowledgeable professional, and more importantly, I trusted that our pending transaction would be handled well -- and it was. Thanks Peter More

My business partner Rob Harrison and myself were looking to lease 2 new cars through our business and we decided to look into what BMW had to offer. Shaun Sweeney was our Sales Representative and did an out to lease 2 new cars through our business and we decided to look into what BMW had to offer. Shaun Sweeney was our Sales Representative and did an outstanding job showing us the BMW features. He was very friendly and professional and I would highly recommend him to potential customers. More

I was in the market for a used BMW x3. I found my perfect car at the jake sweeney BMW dealership on Kemper rd. Clay Moorehead was who I communicated with before I visited. I met with Clay and he w perfect car at the jake sweeney BMW dealership on Kemper rd. Clay Moorehead was who I communicated with before I visited. I met with Clay and he was professional, helpful , knowledgable and very friendly. He was even able to get me a better interest rate than my credit union through BMW financial!!! He also took the time after my purchase to take me for a ride and show me how everything in the car operates, as this is my first BMW. I really appreciated how helpful that was to me. Also, had my grandson , Chayce with me and he found a new buddy in Clay! He kept an eye on Chayce while I was finishing the paperwork. He was very entertaining ! Great service! I highly recommend Clay if you are in market for a car! More

Brian Williams is the best sales person we've ever dealt with. This is our second BMW and Brian helped us with both purchases. Brian took the time to answer all our questions & help us to find the rig dealt with. This is our second BMW and Brian helped us with both purchases. Brian took the time to answer all our questions & help us to find the right vehicle to meet our needs. He was never pushy & was very patient as we explored our options. We strongly recommend Brian Williams & Jake Sweeney BMW. More

Wonderful experience buying a CPO BMW 335. Peter was friendly, knowledgeable, and experienced. Not once dud I get the "sleazy car salesman" vibe. I am very happy I chose this dealership. I would come he friendly, knowledgeable, and experienced. Not once dud I get the "sleazy car salesman" vibe. I am very happy I chose this dealership. I would come here again and recommend this dealership to friends. A++. More

Looking for a dealership that will exceed your expectations again and again - look no further. Every visit is better than the last. I purchased a CPO BMW and from first contact to final delivery expectations again and again - look no further. Every visit is better than the last. I purchased a CPO BMW and from first contact to final delivery I have experienced exceptional service, attentive staff, and seemingly impossible response times on follow up. I've purchased dozens of cars in my life and this purchase was hands down the best experience I've had so far. Brad bent over backwards to turn a week that started with a wrecked car into one of the better weeks this year. He recognized the stress of the situation and accommodated us every step of the way. Thanks, again. More

Working with the sales staff was a fantastic experience! Everyone was very welcoming. The salesmen do an incredible job- making sure to listen to customers and provide a wonderful shopping experience. I wou Everyone was very welcoming. The salesmen do an incredible job- making sure to listen to customers and provide a wonderful shopping experience. I would recommend them 100%! More