BMW of Cincinnati North

EXCELLENT Purchase Experience!!! My wife and i visited BMW of Cincinnati to look at a CPO M235i. I had made an appointment with Jeff Robinson so when we arrived the car was parked in My wife and i visited BMW of Cincinnati to look at a CPO M235i. I had made an appointment with Jeff Robinson so when we arrived the car was parked in front of the Certified Pre-Owned showroom. We test drove the car and sat down with Jeff to discuss the purchase. The entire experience was first-rate. We were treated with respect at every step of the negotiations; no hidden fees or "gotchas." We simply could not be more pleased with both the car and the buying experience. Highly recommended! More

great hassle-free experience Chris Hundley did a great job in sales. We talked on the phone once, went in the next day to test-drive, and walked out the same day with a spanking n Chris Hundley did a great job in sales. We talked on the phone once, went in the next day to test-drive, and walked out the same day with a spanking new bmw. Not that we are impulsive buyers. Far from it. We knew exactly what we wanted, and though the store closed at 6, Chris and Angela stayed until 10 (Nick until 8 or so) to get the deal sealed to our satisfaction. Patient cheerful service all the way through. Gerald (in after sales) is continuing the excellence in service. We look forward to a highly satisfying experience during the next several years with this dealership. More

335 xi GT and Jeff Robinson Just purchased my 2016 335 xi GT from BMW of Cincinnati. Jeff Robinson was awesome in seeking to understand my needs and offering suggestions and gui Just purchased my 2016 335 xi GT from BMW of Cincinnati. Jeff Robinson was awesome in seeking to understand my needs and offering suggestions and guidance to making it happen. Jeff was in constant contact with me and worked diligently to find the perfect car for me. He found it within 24 hrs and I was driving it out of the parking lot within a week. I couldn't be happier with my car or the service Jeff provided. I know if I have any questions at any time he is there to help. This experience was the best and I will highly recommend Jeff and BMW of Cincinnati to all my friends and family. Brenda More

The Best When you want to drive The Best (a BMW), you go to The Best Dealer, with The Best Sales Staff, The Best Business Office, The Best Service Department When you want to drive The Best (a BMW), you go to The Best Dealer, with The Best Sales Staff, The Best Business Office, The Best Service Department and The Best General Manager. If you want all these, then make your life easy and see Clay, Nick, Kyle and Walt, and Robert, and you will not be disappointed. I have just bought our fourth BMW at BMW of Cincinnati, and I am totally satisfied. More

No-nonsense, professional staff, great experience! Thanks. Perfect balance of technology and in-person service when you're ready to pull the trigger. An outstanding experience in every way. Thanks to Clay, Jo, Perfect balance of technology and in-person service when you're ready to pull the trigger. An outstanding experience in every way. Thanks to Clay, Jo, Aatir and Gerald for everything. Highly recommended. More

Outstanding experience buying two cars After a bunch of behind the scenes research but no contact with BMW Cincinnati North, my wife and I walked into the dealership on a Monday early afte After a bunch of behind the scenes research but no contact with BMW Cincinnati North, my wife and I walked into the dealership on a Monday early afternoon and were greeted by Ken Wills. We knew the cars they had on the lot but had never owned BMWs before and had been on one test drive. Over the course of 2 long days Ken worked with us, and between us we test drove 6 different cars about 8 total times - we were trying to figure out what we wanted. I was really torn between two vehicles and my wife was pretty open to a number of 4 and 6 cyl models. Ken is a very easygoing guy, knowledgeable but low key. Perfect for people like us, who are more used to taking charge. Ken really rolled with this situation well. In fact, I was ready for the new 340i xdrive that came onto the lot just that Monday morning well before Ken and the prepping staff were, and Ken took me bugging him on the second day (Tuesday) very well (I must've asked "Is it going to get done today?" 5 or 10 times!). Ken was way more patient with me than I deserved, that's for sure. Working with Nick Angelo in financing was also a breeze. Everyone in the dealership was kind and considerate and it was a fun experience. And the cars are just wonderful. I even had a brief discussion with Kyle in the service department about winter wheels and tires and storage. This brief interaction made me feel well prepared for and left me even anticipating future visits to the service department. Overall, an excellent car buying experience. Go see Ken. More

An excellent experience from start to 8,300 rpm I found the perfect car at BMW of Cincinnati. I live in New Jersey so this was no short trip, but thanks to the awesome staff at BMW of Cincinnati I I found the perfect car at BMW of Cincinnati. I live in New Jersey so this was no short trip, but thanks to the awesome staff at BMW of Cincinnati I was able to get all the information I needed before my trip. Aatir went above and beyond from the start, even picking me up from the airport! His passion and knowledge of ///M cars made me comfortable in the decision to purchase this amazing car. The dealership was clean and welcoming, and I can't recommend them enough. If you are looking to purchase a BMW, you simply can't find a better experience. More

BMW Online Service issue I have to acknowledge the great work of Gerald Isaac and Service advisor Kyle Brinkman to help me deal with a virtual problem: BMW online service. Th I have to acknowledge the great work of Gerald Isaac and Service advisor Kyle Brinkman to help me deal with a virtual problem: BMW online service. The did a fantastic job working through with BMW on the issue. Take your car to Kyle if you need great Service; He is courteous with impeccable follow-through. It is people that make a company tick. and we need people like him in the OCS. More

excelllent experience I just recently purchased a used BMW X5 from Jake Sweeney BMW. I was greeted by Brad Schultz during my first visit to the dealership. He was very prof I just recently purchased a used BMW X5 from Jake Sweeney BMW. I was greeted by Brad Schultz during my first visit to the dealership. He was very professional and easy to talk to. In no way a "pushy salesman", which can make car buying so awful. He was incredibly knowledgeable about his product and gave me every confidence that this was the place to buy my next car. Negotiating with him was so simple and straightforward, there was no stress involved! He delivered my car to me the next day and spent as much time as needed to show me all of the details and mechanics of my new car. This was BY FAR my favorite car buying experience. More

Customer Service A + I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, T I bought my first BMW X3 from Clay Morehead in 2012. Last month when I started looking for a 2015 X3 I called Clay even though I live in Nashville, TN, Clay did not have the vehicle I was looking for. Unfortunately, I found what I was looking for somewhere else. I just wanted to say that I would definitely buy a vehicle from Clay and this dealership even though I live in Tennessee. Very professional and helpful. Today I spoke with Nick Angelo in the finance department about a possible extended warranty for my BMW. Nick was very helpful explaining the best option for me. He DID NOT try to push a product on me like many places do. He provided me with several options and told me to think about what was best for me and to call him back if I had any question or when I was ready to purchase. More