BMW of Cincinnati North

BMW Service is Incredible I can't say enough good about the Service Department at BMW of Cincinnati North. They are professional, kind, work in everyway to deliver an excellent I can't say enough good about the Service Department at BMW of Cincinnati North. They are professional, kind, work in everyway to deliver an excellent service experience because they realize it's customer service that wins repeat customers. Kyle went absolutely above and beyond for me and my X5. My X5 is a 2012 and I love it. He makes recommendations and lets me know potential issues that may arise and how we'll handle it when it comes. The loaner vehicles they provide are fantastic. I'm a BMW customer for life. BMW of Cincinnati treats me like family. You can't beat that! More

Excellent buying experience I have bought 10+ cars so far in last 10 years but never had such a co-operative Sales executive 'Gregg Sewell' at the BMW dealership. He is a good sa I have bought 10+ cars so far in last 10 years but never had such a co-operative Sales executive 'Gregg Sewell' at the BMW dealership. He is a good salesman and provides a good service after the sale which is sometimes missing in the sales guys as they tend to ignore Customers once sales i completed. More

First ///M Car, fantastic experience I was referred to Aatir Barlas and this dealership by a friend and colleague of mine, also from Columbus, who had a great experience with this dealers I was referred to Aatir Barlas and this dealership by a friend and colleague of mine, also from Columbus, who had a great experience with this dealership. This was my first ///M Car order and only my second BMW, and Aatir Barlas and the team at BMW of Cincinnati North are to be commended for a great experience thus far. The entire experience has been low stress and very low-key, and I appreciated Aatir's no-pressure approach. He is a true enthusiast who really knows the brand and has a keen interest in the ///M cars. His extra training and knowledge in the M brand is phenomenal. From the very beginning, Aatir treated me with respect, even as an out of town customer. He afforded me several hours of his time and took me for several extensive test drives of several vehicles (including a new M3) right off the lot. He allowed me the time I needed to research and compare the vehicles before putting in my order for a new 2016 M4. While I consider myself a knowledgeable consumer, he expertly advised me along the way regarding key features and options to consider. He always allowed me the time I needed to arrive at a good decision and he made the process very relaxing and, dare I say, fun! He did not pressure me into things that I didn't need and was very non-biased. I also appreciated his honesty in price and negotiation; after a few e-mails and phone calls, he met me half-way and we arrived at a great deal. He also kept me informed diligently along the way as the car moved into production, shipping and delivery, and I enjoyed that he sent me screen shots of the car's progress from the online system-- this was a nice touch. He even sent me pics of the vehicle on the day it arrived. He worked hard to secure me the best incentives and lease terms from BMW and made certain that my order was delivered to my specifications. The delivery day was also fantastic; the car was nicely detailed and had a beautiful shine. Aatir gave me pretty much his entire afternoon to allow me to take pics of the car, sign paperwork, and admire the car in their beautiful delivery area which is aside from the main showroom and a very nice touch. He then took me on another personalized ride in the new vehicle to demonstrate some of the ///M features and made sure I had a good understanding of the car's capabilities, again providing helpful tips along the way. He has continued to follow-up beyond the purchase and has offered tremendous support and customer service. The level of attention to detail has been unmatched and was by far one of the most pleasant car purchasing experiences thus far! I can't say enough about the impression that Aatir and in-turn this dealership has left with me. I highly recommend this dealership to anyone who wants to enjoy a pleasurable and memorable car ordering and purchasing experience, and especially if you're looking for a true ///M car enthusiast like Aatir who can make your experience one of a kind! Thanks again for your great service and attention to detail, Aatir! More

outstanding service Kyle Brinkmann did a great job. Everyone there is always very courteous and helpful. That is why our family has purchased a total of 6 BMWs from thi Kyle Brinkmann did a great job. Everyone there is always very courteous and helpful. That is why our family has purchased a total of 6 BMWs from this dealership since 2012. Kyle and the many other people with whom I have worked at BMW of Cincinnati always make you feel very welcome. There is never any of the snobby attitude you get when you go to that "other" BMW dealership in town. Nice, considerate and professional people make a REAL difference and that is why my family and I are completely SOLD on BMW of Cincinnati. More

I wanted to express my appreiciation and say "Thank You." In the beginning my experience wasn't very pleasant, especially since my vehicle was in need of some serious repairs that were not covered under my wa In the beginning my experience wasn't very pleasant, especially since my vehicle was in need of some serious repairs that were not covered under my warranty. But after speaking with Mr. Godbey & Mr. Isaac they assured me that I would have some resolve. I am very appreciative of the staff at the facility, especially the two gentlemen noted. I look forward to future dealings with the facility as needed and recommend every BMW owner to this facility as they are professional and knowledgeable. Thanks Much, Rod Edwards More

X4 M40i First time with BMW car, and I love it. Joe Carter is good seller advisor, professional, and very friendly . She help me to get exactly car model tha First time with BMW car, and I love it. Joe Carter is good seller advisor, professional, and very friendly . She help me to get exactly car model that I wanted, tell me a lot experiences about BMW luxury technology and car engine powers...Finance is quickly and easily. I was very pleased with BMW north Cincinnati and my excellent seller advisor Joe Carter! More

Kyle Brinkman Professional This is my first BMW. I was convinced to get one by two of my brothers who are loyal Beemer's. I needed a couple of small things done and Kyle took ca This is my first BMW. I was convinced to get one by two of my brothers who are loyal Beemer's. I needed a couple of small things done and Kyle took care of me and my used BMW as if I were buying the $125,000 model!He pointed out that there were two recalls that needed attention and they were at no cost which solved another minor electrical issue. Kyle represents Jake Sweeney BMW as if he were Jake! I feel very welcome and comfortable dealing with Kyle because he works things out to my needs and time constraints. More

Smooth from start to finish Brad worked with me to find a car that had the options I wanted at a price point that I could work with. There was no pressure or pushy salesmanship, Brad worked with me to find a car that had the options I wanted at a price point that I could work with. There was no pressure or pushy salesmanship, and I ended up with a great car at what I consider a very fair price. Thanks to Brad and BMW of Cincinnati North! More

Best Sale Experience from Clay Moorhead I had the best car buying experience at BMW of Cincinnati. Clay Moorhead was my sales advisor and reached out to me after I made an online request. I had the best car buying experience at BMW of Cincinnati. Clay Moorhead was my sales advisor and reached out to me after I made an online request. Clay was outstanding and answered my flurry of questions before and after the sale. The deal was made remotely and was quick and easy. We came to a quick agreement for an exceptional deal on my new M4. I drove 600 miles each way and would do it all over again given the low pressure sale and great overall experience. Clay introduced me to my M-Advisor (Aatir) who went over all the cool features of the car, the general manager who was very accommodating and everyone in the service department who provided great break-in advice. Overall I'm pretty impressed. More

Jon Ogden " The Peyton Manning Of BMW Sales" I just purchased an X5 M Sport from Jon. He was great in every way . This is my third purchase from Jon . I know I wore him out looking at three diffe I just purchased an X5 M Sport from Jon. He was great in every way . This is my third purchase from Jon . I know I wore him out looking at three different cars but at the end of the day it was my happiness that mattered to Jon . A trusting professional that I consider my Client Advisor for Life . Keep up the great job Jon . More