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BMW of Catonsville

Catonsville, MD

Overview
Employees
Reviews
Vehicles
4.9
2,410 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,410 reviews

March 03, 2023

It was a great to work with Howard Moon. It was great customer service from him, helping me out with all the work till the last minute. More

by Venkatasaivarunu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Moon
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Mar 06, 2023 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2023

Jae is very professional and patient guy for my procedure. Such a nice experience here. And I just bought my dream car More

by Queenie6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 28, 2023

Thank you Mr. Howard Moon for your great customer service. You were awesome and helpful in helping me buy my dream car. I appreciate your time and effort put with More

by Ericakuwornu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Moon
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Mar 02, 2023 -

BMW of Catonsville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 27, 2023

Scheduled a pick up and they had a sales appointment same time. Basically spent 20 minutes trying to upsell and no time explaining the car. Also they took a set of keys and never returned them. Worst pick up More

by Drudis4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Lippincott, Howard Moon
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Mar 02, 2023 -

BMW of Catonsville responded

Drudis4, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and are sorry to hear about your experience. Our General Manager, David Lee, would like to speak with you to further discuss your concerns but is unable to locate your contact information in our database by your screen name. At your convenience, please contact David at 410-818-3356 or davidlee@mileone.com. Thank you.

February 27, 2023

We got our first BMW from Jae Lin at the BMW of Catonsville and it has been a very pleasant experience. Thank you Jae for the great service! More

by tdamenfott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2023 -

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2023

Great communication & easy process! We enjoyed working with Ron so much. Being straightforward and honest is one of the most valuable things we found on him! More

by Demi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

BMW of Catonsville responded

Hi Demi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2023

Jae was such a great help in assisting my family to finding the right car for our needs. I enjoyed discussing all the details. Overall everything went well :) More

by Ananthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

BMW of Catonsville responded

Hi Ananthony, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2023

Jae Lin is a good car salesman he provided good deals and a relationship where he understood the customers stand point.He is also very well knowledgeable in the cars he sold to us. I praise him for dealing w More

by Jefferson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

BMW of Catonsville responded

Hi Jefferson, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2023

Well, I’ve been looking for a Toyota car for a very long time then I met Joe Feng of BMW Catonsville, he is so knowledgeable and he so much treated me like family, he simplified many things such that I am t More

by keinooscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Feng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2023

Howard Moon made buying my 'new' used car seamlessly easy. I purchased the car via telephone and online communications; then drove two hours to the dealership, where he greeted me with all paperwork co More

by Sandrakshores
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Moon
Report | Print
Feb 27, 2023 -

BMW of Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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