BMW of Catonsville

Great energy from the staff & service department, definitely will recommend to my family & friends for servicing their vehicles. definitely will recommend to my family & friends for servicing their vehicles. More

Amazing service and fast and never any issues with my car after service.highly recommend this dealership and there crew !! after service.highly recommend this dealership and there crew !! More

Always a pleasure working with the service department there at BMW of Catonsville! Wait times are reasonable and quick, and if going to be longer than expected usually a loaner vehicle is offered. I had there at BMW of Catonsville! Wait times are reasonable and quick, and if going to be longer than expected usually a loaner vehicle is offered. I had an unexpected leak in my tire and Keon was able to accommodate me as a drop-in/walk-in on the fly. Thank you tire warranty (also handled by Mr. Tobin) For an added bonus, I had a scheduled routine service appointment for that Monday and Keon was able to get it done that same day (Saturday); 2 birds, 1 stone! Well, really 3 birds (I got the spark plugs replaced as well all covered under extended service plan) and didn’t have to spend a whole day at the dealership. Definitely a better service experience than I can say from other dealer handled experiences! More

Best Service Department I’ve experienced, especially Keon Tobin. I’ll continue as a customer of BMW of Catonsville in large part because of their Service Department. Tobin. I’ll continue as a customer of BMW of Catonsville in large part because of their Service Department. More

Ron was extremely personable and knowledgeable! He went out of his way to accommodate our new BME purchase and was responsive to our inquires . We Highly recommend! He went out of his way to accommodate our new BME purchase and was responsive to our inquires . We Highly recommend! More

It was a true pleasure working with Ron on my recent x3 purchase. He made the process so very straightforward, efficient, and he ensured that I was happy with all aspects of my purchase. Thanks so much R purchase. He made the process so very straightforward, efficient, and he ensured that I was happy with all aspects of my purchase. Thanks so much Ron! More

Extremely knowledgeable salesperson, Ron. Ventura . He was a referral from a friend and made the process extremely easy!!! Ventura . He was a referral from a friend and made the process extremely easy!!! More

Came from out of state (New Jersey) and after a bit of a drive had a great experience working with Mark and Harold. Harold was a big help facilitating this coming from a bit of a distance away, a sincer drive had a great experience working with Mark and Harold. Harold was a big help facilitating this coming from a bit of a distance away, a sincere thanks to Harold for helping make it happen. Everything he said about the vehicle was spot on when I arrived (I had a bunch of questions about the vehicle coming from a distance). Harold also helped facilitate the vehicle being available when I arrived (also had it cleaned and fueled in advance to help get me back on the road home after sooner as I was coming as a very serious buyer). Again, a sincere thanks to Harold. Harold and Mark had me through the process and back on my way under my own timeline (not pushy, test drive, and helped explain each item both with the vehicle and the financing). Both answered all questions I had and helped point out important items for their respective departments. Had a bit of a drive back to Jersey and couldn't be happier with the purchase and the process. Definitely check out this dealership if you're looking for a new ride. More

Howard was knowledgeable about the sale and very helpful throughout the process. He laid out everything that needed to be done for the sale. A mistake in processing my pre-approved loan made the process lon throughout the process. He laid out everything that needed to be done for the sale. A mistake in processing my pre-approved loan made the process longer, at no fault of Howard. He even suggested a few cars available because they were something he would suggest to his son. Overall top notch service from Howard! I would also like to extend my gratitude to the gentleman who helped me close my deal. His name escapes me but his office is in the far corner, within 20 minutes I was out of the door with confidence in my purchase. More

Howard did a fantastic job of guiding us through the process of purchasing our vehicle. His communication prior to visiting the dealership was outstanding. Once we visited the dealership, he was very pr process of purchasing our vehicle. His communication prior to visiting the dealership was outstanding. Once we visited the dealership, he was very professional and made our purchase easy. Thank you, Howard. Mark, our financial contact also did a great job of closing the deal. More