BMW of Catonsville

Jae Lim is fantastic! I bought my X3 from him this month and he was so helpful and kind. He made the process very easy and was very accommodating. I bought my X3 from him this month and he was so helpful and kind. He made the process very easy and was very accommodating. More

My fiancé and I drove 2 hours to buy a BMW X5M at this dealership and Ron was great to work with very honest and helpfull I highly recommend him and this dealership dealership and Ron was great to work with very honest and helpfull I highly recommend him and this dealership More

Keon is such a pleasure to work with as always the level of professionalism, and his expertise is unmatched . He is very knowledgeable and kept in touch with me through out the whole process. My loaner wa of professionalism, and his expertise is unmatched . He is very knowledgeable and kept in touch with me through out the whole process. My loaner was waiting for me which made it smooth and stress-free. Thank you !! More

Mr. Choi described our used vehicle purchase as "purchasing an 85-year old grandma." Mr. Choi was eager to have us on our way with our old grandma, that when he applied for a loan on behalf of us, "purchasing an 85-year old grandma." Mr. Choi was eager to have us on our way with our old grandma, that when he applied for a loan on behalf of us, he chose Bank #1. Bank #1 was not working throughout mid-processing, that he quickly switched to Bank #2. At first, my husband and I thought Mr. Choi was so diligent in helping us process our paperwork so quickly; however, Mr. Choi failed to record Bank #2 as our official lender for half of the final paper documents. So much so that when we paid off our loan with Bank #2, Bank #2 informed us that they had not received any of our information due to the fact that BMW of Catonsville/Mile One had incorrectly submitted our paperwork to Bank #1, and therefore, could not submit our information to the DMV for us to obtain our title. It has been close to 6 months since we have paid off our vehicle, and we have yet to receive our Title. Bank #2 informed me they were waiting for BMW to return their phone call, which BMW has yet to pick up the phone since I have followed up every other week since nearly six months ago. Is this because I purchased an "85-year old grandma" instead of a brand new BMW. More

Mr. Moon made me feel like I was in safe hands from start to finish. He walked me through everything. I will tell family and friends of the individual attention and wonderful service. to finish. He walked me through everything. I will tell family and friends of the individual attention and wonderful service. More

Seamless and very effektive sale - Howard made a huge difference and helped us all the way - thank you difference and helped us all the way - thank you More

I recently leased a 2024 BMW X5 from BMW of Catonsville and worked with Jae lim and had an amazing experience. Jae was incredibly responsive and attentive throughout the entire process. What impressed me t and worked with Jae lim and had an amazing experience. Jae was incredibly responsive and attentive throughout the entire process. What impressed me the most was the unbeatable price they offered. I searched around, but no other dealership came close. Jae executed the transaction flawlessly, making the entire process fast and easy. I highly recommend Jae lim for their exceptional service and competitive pricing. More

This dealership is amazing, from the moment I arrive and through the process of making my purchase they make you feel at home and like family. through the process of making my purchase they make you feel at home and like family. More

Ronald was very helpful and patient, he explained everything about the car and helped me make an informed choice. everything about the car and helped me make an informed choice. More

I’m extremely satisfied with the level of service provided by Jae Lim at BMW of Catonsville. I’m an out of state customer and he was extremely helpful and easy to work with. He made the purchasing pr provided by Jae Lim at BMW of Catonsville. I’m an out of state customer and he was extremely helpful and easy to work with. He made the purchasing process very easy and turned around every request I had very quickly. If you’re calling or visiting this dealership and haven’t established a relationship with a sales advisor yet, I highly recommend asking for Jae if you want a trustworthy advisor to work with. More