BMW of Catonsville

Ron is the reason that I went with BMW. He was knowledgeable about the cars, polite, answered all of my questions, patient and not pushy. I really felt comfortable purchasing a car from Ron He was knowledgeable about the cars, polite, answered all of my questions, patient and not pushy. I really felt comfortable purchasing a car from Ron, way more than any on the sales people I met at three different Lexus dealers. More

How hard is it to replace a BMW windshield? Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jam Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jamie was fast, courteous, kind and was able to get me in for an appointment with a loaner vehicle in a very timely fashion. On top of that, she saved me $1000 on the original quote that I had received from the Sterling dealership bid that was rejected my auto insurance. I had 6 other companies say no to replacing my windshield before finding Jamie. Her bid was accepted by my auto insurance without question. When it came time for my lease end inspection, she arranged to have my car picked up at work due to my long clinic work hours and got the job done while I was working. The entire service department made me feel welcome and they all greeted me with smiles. They definitely understand customer service and how to make customers feel appreciated and valued. Despite the longer drive from DC, they earned a customer for life as long as I stay in the area. So appreciative of Jamie and her entire service department including all the service specialists and valet. Highly recommend them for all your BMW service needs More

Mr DeLuca is an excellent manager who was able to make me a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this stunning 2025 M340I XDrive in Vegas red that was loaded with all the features that I wanted. He worked very closely with my sales associate Korey Mathews and even stayed late to accommodate my intense surgeon schedule to ensure that I was comfortable with my decision. I will definitely work with them again when I am ready to upgrade to my M Class. From the service department, to sales, to finance and to management, This dealership truly made me feel welcome and feel like family. More

Amazing experience with Korey, his manager Anthony DeLuca and finance guru Sam Haksoo Choi. Korey and the team made the car buying experience fun and easy. They went out of their way to accommodate my crazy and finance guru Sam Haksoo Choi. Korey and the team made the car buying experience fun and easy. They went out of their way to accommodate my crazy surgeon schedule which meant a lot to me. Korey is timely, polite and very knowledgeable about all the cars. He also takes the time to listen to your needs/wants to find you the perfect ride. I was planning to just buy out my lease, but I ended up walking out with a stunning Vegas Red 2025 M340i. She’s a beast in the streets, yet turns heads by how stunning she looks. After working with 2 other dealerships in the DMV, none of them compared to the customer service Korey and his team offered me. I highly recommend Korey and will be sending him referrals. More

It was great working with Ron, I especially liked his steady communication throughout the whole process. Timely responses and deliveries throughout the whole process. steady communication throughout the whole process. Timely responses and deliveries throughout the whole process. More

Jae is the one who sold us BMW 330 XI. He is honest hardworking and kept us at ease and comfortable and also well informed. We truly appreciate him for his hard work and dedication. He is honest hardworking and kept us at ease and comfortable and also well informed. We truly appreciate him for his hard work and dedication. More

Jae is the best. He is very honest , knows how to get you comfortable knowing you are about to open your wallet for the new car. He is kind and good at what he does. He is very honest , knows how to get you comfortable knowing you are about to open your wallet for the new car. He is kind and good at what he does. Such a decent someone to deal with. More

Upfront and knowledgeable; that is how I would describe Ron. The pressure free environment of the Catonsville was a breath of fresh air. I had an idea of what I wanted. Ron answered my pertinent questions Ron. The pressure free environment of the Catonsville was a breath of fresh air. I had an idea of what I wanted. Ron answered my pertinent questions that allowed me to find my way to my EV. This is a great place for maintenance work and new purchases. More

Jae did an awesome job killing with selling me this m4. He did a great job and working very effectively He did a great job and working very effectively More