BMW of Catonsville

Thank You for Exceptional Service Dear Min and Sam, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding service you provided during Sam, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the outstanding service you provided during my recent car purchase at Catonsville BMW Dealership. Your dedication to making my dream car a reality and facilitating its transfer to your location was truly impressive. Sam, your expertise as the finance manager ensured that the process was seamless. I was thrilled with how quickly everything was completed; I was in and out in under an hour. Both of you went above and beyond, demonstrating professionalism and efficiency throughout. My husband and I genuinely appreciate your efforts and the exceptional experience we had at your dealership. I highly recommend Catonsville BMW for anyone looking to purchase a vehicle. Thank you once again for everything! Best regards, Lloyd and Catina Parker More

Professional courteous direct and good communication amongst the team. their Business Manager is def All Star amongst the team. their Business Manager is def All Star More

Fast service for a used vehicle purchase was appreciated. Thanks for expediting everything friendly and quickly. Thanks for expediting everything friendly and quickly. More

Keon Tobin is my service advisor. He is always polite and forthright with his advice. He goes above and beyond to ensure that any work on my vehicle is completed in a timely manner. He is always polite and forthright with his advice. He goes above and beyond to ensure that any work on my vehicle is completed in a timely manner. If there are any issues he notifies me in advance. BMW of Catonsville also provides a family like atmosphere whenever I visit. More

Friendly, attentive, knowledgeable, immediate care and attention. Customer service oriented. Staff is very pleasant always. attention. Customer service oriented. Staff is very pleasant always. More

Mr DeLuca is an excellent manager who was able to make me a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this stunning 2025 M340I XDrive in Vegas red that was loaded with all the features that I wanted. He worked very closely with my sales associate Korey Mathews and even stayed late to accommodate my intense surgeon schedule to ensure that I was comfortable with my decision. I will definitely work with them again when I am ready to upgrade to my M Class. From the service department, to sales, to finance and to management, This dealership truly made me feel welcome and feel like family. More

I just wanna thank Errol D'Souza he was one of the best salesman I have ever had. He was very respectful & nice 10/10 I recommend next time you visit the dealer salesman I have ever had. He was very respectful & nice 10/10 I recommend next time you visit the dealer More

Sam is probably the most thorough and honest finance person that I have worked with in all my years of owning a car. This was the first time purchasing a car for my LLC and he helped me understand all t person that I have worked with in all my years of owning a car. This was the first time purchasing a car for my LLC and he helped me understand all the options and answered all my many questions prior to me signing. He explained the pros/cons of leasing vs owning and provided data to support his suggestions. Despite the late hours, he did not rush and worked with Korey and Anthony to get me out of my lease and into a gorgeous 2025. I will definitely work with Sam again and recommend this dealership and I highly recommend all the people that I worked with. I am very particular about who I give my business to and they definitely earned my loyalty. Way better experience than all the other BMW dealerships in the DMV and it was worth the extra drive from DC. More

Ron is the reason that I went with BMW. He was knowledgeable about the cars, polite, answered all of my questions, patient and not pushy. I really felt comfortable purchasing a car from Ron He was knowledgeable about the cars, polite, answered all of my questions, patient and not pushy. I really felt comfortable purchasing a car from Ron, way more than any on the sales people I met at three different Lexus dealers. More

How hard is it to replace a BMW windshield? Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jam Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jamie was fast, courteous, kind and was able to get me in for an appointment with a loaner vehicle in a very timely fashion. On top of that, she saved me $1000 on the original quote that I had received from the Sterling dealership bid that was rejected my auto insurance. I had 6 other companies say no to replacing my windshield before finding Jamie. Her bid was accepted by my auto insurance without question. When it came time for my lease end inspection, she arranged to have my car picked up at work due to my long clinic work hours and got the job done while I was working. The entire service department made me feel welcome and they all greeted me with smiles. They definitely understand customer service and how to make customers feel appreciated and valued. Despite the longer drive from DC, they earned a customer for life as long as I stay in the area. So appreciative of Jamie and her entire service department including all the service specialists and valet. Highly recommend them for all your BMW service needs More