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BMW of Catonsville
Catonsville, MD
2,397 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,397 reviews
September 11, 2020
My buying experience was pleasant and quick. The assigned salesperson showed me some basic functions for the vehicle I was test-driving, which allowed me to sufficiently evaluate the vehicles perfor assigned salesperson showed me some basic functions for the vehicle I was test-driving, which allowed me to sufficiently evaluate the vehicles performance. More
by otisll593
Employees Worked With
September 11, 2020
Jae Lim is a outstanding sales rep, he did an awesome job at helping me find the car. He was very patient and respectful with my requests and worked very hard to help me. at helping me find the car. He was very patient and respectful with my requests and worked very hard to help me. More
by nkorante
Employees Worked With
September 10, 2020
Once again, I have received outstanding service and customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment customer care from Keon Tobin.... His attention to detail and easy going demeanor have made the BMW 850 Gran Coupe driving experience an enjoyment... Kudos gain. Mr. Eric Johnson More
by Chief Johnson
Employees Worked With
September 09, 2020
Appreciated the Exceptional customer service. The entire Appreciated the Exceptional customer service. The entire process was simple and seem less .. Might I add that I enjoyed signing all document electro Appreciated the Exceptional customer service. The entire process was simple and seem less .. Might I add that I enjoyed signing all document electronically. The new BMW technology made the presentation of options seem less and in one view I was able to compare and select the options that worked best! Thank you BMW of Catonsville! More
by Abiola
September 08, 2020
Jae was super responsive and very helpful in the process. The management team helped me get the deal I was looking for. The car is amazing! The management team helped me get the deal I was looking for. The car is amazing! More
by RMWade14
September 08, 2020
I felt that the customer service was great. Keon Tobin did an excellent job with explaining my warranty and coverages that I had. I was also satisfied with the work that was done on my car. did an excellent job with explaining my warranty and coverages that I had. I was also satisfied with the work that was done on my car. More
by antoniojohnson43
Employees Worked With
September 07, 2020
I came to dealership in 1982. drive a 328i such a great experience, that I never forgot. I have come to own and ease many since 1982. The drive in my commute was such that I was not driving at ALL. I say t experience, that I never forgot. I have come to own and ease many since 1982. The drive in my commute was such that I was not driving at ALL. I say to my friends please go and test drive you will not regret nor forget More
by snowbaby
September 05, 2020
We came to this dealership thru Cap One Finance and could not be happier. When we 1st called we spoke with a wonderful salesman by the name of Jae Lim. He was so professional and courteous from the word he not be happier. When we 1st called we spoke with a wonderful salesman by the name of Jae Lim. He was so professional and courteous from the word hello. He answered all of our questions about a 2017 Nissan Armada SL which we actually bought. We drove almost 2 hours from PA and he never made us feel like we HAD to buy a vehicle from them. It felt more like friends spending time together. He was not the pushy salesman I was expecting. The whole process from start to finish was seamless. Extremely pleased with Jae Lim's level of service. We would definitely buy from this dealership again and work with Jae Lim. More
by shedricksirmon
Employees Worked With
September 04, 2020
BMW of Catonsville has the best customer service I have ever experienced with a car dealership. I’ve been working with Benn For years now and I can’t imagine leaving BMW. Benn genuinely looks out for his c ever experienced with a car dealership. I’ve been working with Benn For years now and I can’t imagine leaving BMW. Benn genuinely looks out for his customers, is kind, and respectful. It’s been a pleasure working with him. More
by Astridb12
Employees Worked With
