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BMW of Catonsville

Catonsville, MD

4.9
2,397 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,397 reviews

November 28, 2020

Jae was very friendly and knowledgeable. Right before going in to the dealer I told my husband I hope to speak to a personable person and Jae met that expectation! Very respectful and willing to help. More

by yurimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

BMW of Catonsville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing BMW of Catonsville as your first choice for service!

November 27, 2020

The service overall was great! The sales representative Jae was very welcoming, considerate and gave us a great deal on our BMW! I would definitely buy another car from him :) More

by Jay Pillaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

BMW of Catonsville responded

Jay, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

November 26, 2020

Sales rep was customer friendly. He was attentive to my interest in a car. Buying process smooth. Front desk receptionist was extremely helpful. Showroom was clean and organized. Would recommend dealership More

by RRector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desk Recrptionist
Nov 29, 2020 -

BMW of Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. Thanks for the recommendation, and have an amazing day!

November 26, 2020

The entire team at BMW of Catonsville was an extreme pleasure to work with. I would gladly endorse this dealership for your next vehicle purchase. Very capable staff. More

by Kim.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

BMW of Catonsville responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2020

Amazing team and very upfront. Patient and hardworking individuals. This team really does exude the level of customer service you expect at a BMW dealership. More

by atouzts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kourosh Nadali
Nov 25, 2020 -

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2020

Harold made the buying experience flawless and fast during these uncertain times! Thanks again Harold my son will enjoy his new first car and his first buying experience. More

by mccon5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

BMW of Catonsville responded

Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2020

Harold is a great person to work with. He was very patient and professional. He was also very helpful and answered all and every question I had. He made me feel comfortable and at home. Great person t More

by Erick_villalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

BMW of Catonsville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Catonsville as your first choice for service!

November 21, 2020

We came here on 11/21/20 looking for a car and Harold (sales rep) was amazing!! He was so friendly, knowledgeable, and understanding. Find him if you have questions! More

by WF-20
Recommend Dealer
Yes
Employees Worked With
Harold Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

BMW of Catonsville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

November 19, 2020

I bought a used car from bmw catonsville and i got good deal. Super friendly ,gave me a nice information. I'll visit there again after 2 years. More

by Seung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2020 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 18, 2020

My first BMW experience was with Benn. That has proven to be a great thing. Easy to work with & thorough. Being the car biz myself, I know there are plenty of times where the salesman takes the short c More

by Kim.M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Jerry
Nov 19, 2020 -

BMW of Catonsville responded

Kim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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