BMW of Catonsville

I was extremely pleased with the service and professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I honestly have no idea about. I felt very comfortable and she walked me through the whole process. Great service! More

Jae was great- very patient, and professional! He asked questions, to better understand my needs, and definitely delivered. I would definitely go back, and even recommend him to a friend or family. questions, to better understand my needs, and definitely delivered. I would definitely go back, and even recommend him to a friend or family. More

Met with Jae Lim. He was very friendly and made sure to get us what we wanted. Very knowledgeable about the vehicle and extremely helpful throughout the process. Made for a very pleasant overall experience get us what we wanted. Very knowledgeable about the vehicle and extremely helpful throughout the process. Made for a very pleasant overall experience. More

After my parents used Kevin for 4 of their BMW vehicles... It was my turn. Kevin was patient, knowledgeable and treated me as if I was family. I wanted this purchase to be solely my own. There was vehicles... It was my turn. Kevin was patient, knowledgeable and treated me as if I was family. I wanted this purchase to be solely my own. There was zero pressure and Kevin was able to give me the best deal and a brand new X3 right in time for my birthday. More

2020 was a chaotic year for so many reasons. Yet, Luis showed that customer service and perseverance are the things Catonsville believes in and strives to deliver to its customers. Not only did Luis get t showed that customer service and perseverance are the things Catonsville believes in and strives to deliver to its customers. Not only did Luis get the car of my dreams and affordable finance options, but he drove the vehicle over 400 miles in order to deliver it to me in-person. That level of commitment is unmatched based on the four other dealerships I've purchased from in the past. He is a true professional and customer-focused. I wish him and Catonsville nothing but continued success in 2021. More

Brian reached out after I inquired about an x5 through their site. He called me and sent me numbers for a lease right away. We went to the dealership two days later and we came to very fair deal in less t their site. He called me and sent me numbers for a lease right away. We went to the dealership two days later and we came to very fair deal in less than an hour with Brian being transparent the whole time, unlike other dealers we were working with (both in Maryland and Northern Virginia). I will go through Brian again when the time comes and recommend him to anyone looking for a BMW. It was a very pleasant experience all around and Brian was knowledgable/relatable to the features on the car! More

It’s always a pleasure getting service done at BMW Catonsville. Brittany offers great customer services. She’s always willing to go the extra mile to assure I am satisfied. Thank you Brittany ! Catonsville. Brittany offers great customer services. She’s always willing to go the extra mile to assure I am satisfied. Thank you Brittany ! More

Brittany just provides the best service and is always available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! available for questions. Very professional and helpful! I recommend her for all service needs! She’s the best! More

My service advisor, Brittany Hill, always provide the best customer service. She’s knowledgeable, upfront with what I need done, and efficient. The wait time is never too long. I would always recommend B best customer service. She’s knowledgeable, upfront with what I need done, and efficient. The wait time is never too long. I would always recommend Brittany Hill. More

Stopped by Catonsville BMW and met Harold. He was so patient and thorough throughout the whole process. I will definitely return in the future. It was a pleasure patient and thorough throughout the whole process. I will definitely return in the future. It was a pleasure More