BMW of Catonsville

Harold is kind and willing to help in order to make a deal. He wasn't too pushy and is extremely nice and friendly. I would definitely recommend shipping with Harold. deal. He wasn't too pushy and is extremely nice and friendly. I would definitely recommend shipping with Harold. More

Errol was very helpful. He provided great service and very quickly got me into the exact car I was looking for! I am very happy and had a wonderful experience. very quickly got me into the exact car I was looking for! I am very happy and had a wonderful experience. More

Very honest and transparent. Good customer Very honest and transparent. Good customer service! Kevin kept his word and responded timely and responsive. He made every effort to work positive Very honest and transparent. Good customer service! Kevin kept his word and responded timely and responsive. He made every effort to work positively with us. More

Jae is outstanding to work with. He is knowledgable and professional. He went above and beyond to deliver a great experience. I would highly recommend working with him. professional. He went above and beyond to deliver a great experience. I would highly recommend working with him. More

I walked into this dealership for a test drive to make some decisions regarding which car I wanted to purchase (later, in March), and walked out with a new car. This attests to the service, skill, and cul some decisions regarding which car I wanted to purchase (later, in March), and walked out with a new car. This attests to the service, skill, and culture at this dealership. Most people wouldn't call their experience purchasing a vehicle as pleasant, but I can truly say that I met the most professional, delightful staff at this dealership; they made the experience one that will set the bar for me in the future (although I can't see myself purchasing anywhere else!), and gave me a GOOD deal. Kudos to Joe Feng as he is a star among stars at this dealership. More

So let me start off by saying I had an amazing experience at BMW of Catonsville, MD . I noticed a car they had on their website that I been looking for and it was a 2017 Mercedes E300. I been looking for thi at BMW of Catonsville, MD . I noticed a car they had on their website that I been looking for and it was a 2017 Mercedes E300. I been looking for this particular car with low miles on it and they just so happen to have it , it had low miles and and everything I needed on it . I called and talked to Kory Matthews And he hooked me up from their on out he processed my paperwork, answered all the questions I had and on top of that he even brought me my car to North Carolina. Kory was such an amazing person to work with And I wouldn’t have changed anything else his customer service is too notch and the best I’ve had when purchasing a luxury vehicle so if you are in the market and need a certain vehicle he can get it for you just as he did for me... Look him up he will take care of you ! He is the bomb.com!!! More

The service received on January 21, 2021 was awesome! From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were ex From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were extremely courteous, thorough and efficient. It was the first time my car was serviced at BMW of Catonsville and I will definitely be returning for future appointments. More

I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my serv BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my service advisor Keon Tobin is very responsive and professional. I never have to wonder about the progress of a repair. I love my car, and BMW of Catonsville takes care of my car like I do! More

Kevin was awesome and did an outstanding job taking care of me! He got me into a fantastic car despite a recent bankruptcy and 6 months of unemployment due to COVID. of me! He got me into a fantastic car despite a recent bankruptcy and 6 months of unemployment due to COVID. More

From the time we walked in Harold was polite and accommodated all of our needs. Excellent customer service. Thank you for all of your help Harold! accommodated all of our needs. Excellent customer service. Thank you for all of your help Harold! More