BMW of Asheville

Even though I had purchased my X5 from another dealer, I was treated as family when I had to have it serviced at BMW of Asheville. Norman was great, actually his communication with me was far better than t was treated as family when I had to have it serviced at BMW of Asheville. Norman was great, actually his communication with me was far better than the dealer I purchased the vehicle from. I know that for any future service to my X5, Norman will be who I ask for. Thanks again for all your help. More

I brought my car in for service and also discussed extending the vehicle warranty. Norman presented all appropriate information, including a non-BMW corporation option which allowed for multiple paym extending the vehicle warranty. Norman presented all appropriate information, including a non-BMW corporation option which allowed for multiple payments. I very much appreciated being presented with the multiple options and his time and consideration in answering all of my questions fully and patiently - with no "Dealer Pressure". Yeah! After some consideration, I chose the BMW option and still feel comfortable with this decision. As a woman alone, taking a car in for service (man's world) is sometimes intimidating. Norman makes it Easy! More

This is my fourth BMW and I don't see myself shopping anywhere else other than my local dealership BMW of Asheville. They really take care of you and treat you like family. I love my X5 and the experienc anywhere else other than my local dealership BMW of Asheville. They really take care of you and treat you like family. I love my X5 and the experience has always been the BEST!!!!! More

My wife and I purchased a pre-owned 2013 X3 on 1/15/14. We have been loyal B.M.W. owners for 9 years. This is the 4th B.M.W. we have owned. Javier Escobar made this the best experience we have had so far We have been loyal B.M.W. owners for 9 years. This is the 4th B.M.W. we have owned. Javier Escobar made this the best experience we have had so far, he went the extra mile and exceeded our expectations. Javier found ways to make this transaction work smoothly and we were able to make an informed decision based on his recommendations. We felt totally at ease working with Javier and were confident of the information he shared with us. Javier made extra efforts to find financing arrangements that worked best for our situation and we really appreciated that. We would recommend Javier and B.M.W. of Asheville to our friends and my business associates, they really appreciate your business and you just have a REALLY GOOD FEELING WHEN YOU LEAVE THE DEALERSHIP. Al & Gayle Riggs More

I purchased a dealer demo car after going back and forth between 2 new cars and 2 of the dealer cars. What made the experience great was the guidance and patience of Javier Escobar. He was knowledgable abo between 2 new cars and 2 of the dealer cars. What made the experience great was the guidance and patience of Javier Escobar. He was knowledgable about the cars above all else, and also polite, and lightening fast on responsiveness to our phone messages, emails, and queries that went on over a period of about 10 days. He was the best representative we've worked with..ever...and I'm retired! In the end, we got a great car that met our needs, at a fair price, with service. More

Chris was wonderful to work with as was Trent. Service at BMW of Asheville is always a great experience. This is the fourth car I have purchased from this dealership. Each time I purchase a car the serv at BMW of Asheville is always a great experience. This is the fourth car I have purchased from this dealership. Each time I purchase a car the service is super. I highly recommend this dealership. More

I brought my X5 for a check of wheel alignment. I was provided a loaner and the car was ready when Norman said it would be. provided a loaner and the car was ready when Norman said it would be. More

When we visited BMW Asheville, David Moore was fantastic during the whole process from price negotiation through financing and delivery. Service after the purchase has also been exceptional. Mr. Gordon and during the whole process from price negotiation through financing and delivery. Service after the purchase has also been exceptional. Mr. Gordon and Mr. Moore have gone above and beyond to listen and help resolve our issues. I would most certainly recommend this dealership to anyone looking to purchase. More

Our purchase experience was very pleasant and well managed. The entire staff was professional and very accommodating. Javier did an excellent job in getting us in and out as quickly as possible with managed. The entire staff was professional and very accommodating. Javier did an excellent job in getting us in and out as quickly as possible with no delays. We will recommend this dealership to friends, and we'll certainly be back for another purchase soon. More

Great experience! I live in Raleigh and they beat every dealer in the area, and delivered the vehicle! Javier was easy to work with, professional and not your average pushy car salesman. Outstanding! dealer in the area, and delivered the vehicle! Javier was easy to work with, professional and not your average pushy car salesman. Outstanding! More