BMW of Arlington

My Service Advisor Chad is very professional, knowledgeable and helpful. He goes above and beyond for his Customers. I know when I bring my car in for service I don’t have to worry, he’s honest a knowledgeable and helpful. He goes above and beyond for his Customers. I know when I bring my car in for service I don’t have to worry, he’s honest about the issues and explains what services is being done. More

I had an outstanding experience with BMW service rep Reesh! From start to finish, he was professional, knowledgeable, and genuinely cared about making sure my vehicle was taken care of. He kept me updat Reesh! From start to finish, he was professional, knowledgeable, and genuinely cared about making sure my vehicle was taken care of. He kept me updated throughout the process and went above and beyond to ensure a smooth service experience. Highly recommend Reesh for top-notch customer service More

I go to the BMW Arlington location for one simple reason, SERVICE! Chad is my personal service advisor that goes way beyond the call of duty to make sure I am satisfied as a customer. I am 63 years old and h SERVICE! Chad is my personal service advisor that goes way beyond the call of duty to make sure I am satisfied as a customer. I am 63 years old and have owned more than 40 vehicles. Chad is the best advisor I have ever had. BMW Arlington is lucky to have Chad working for them. Thanks, Chad!!! More

Rene was great, service is unmatched! ! We also bought a used car while we were there and Ty was wonderful. We'll certainly be buying our BMWs from this dealership in the future because ! We also bought a used car while we were there and Ty was wonderful. We'll certainly be buying our BMWs from this dealership in the future because of the excellent service we received. More

Great service, prompt and friendly. Would recommend highly to anyone for fast reliable service in DFW. Would recommend highly to anyone for fast reliable service in DFW. More

The service advisor Christian was very helpful in explaining the issue and giving a valid resolution. explaining the issue and giving a valid resolution. More

Service repair is excellent! And so are the service agents. I reccomend BMW of Arlington. And so are the service agents. I reccomend BMW of Arlington. More

Came in, everything are ready, talked Rene, he is very good advisor. After oil change and all points inspection, he recommended me what I have to do that my car had 1 failed. good advisor. After oil change and all points inspection, he recommended me what I have to do that my car had 1 failed. More

I would not recommend this dealership BMW of Arlington to anyone. I knew that my car needed a computer and they charge me $323 to tell me that my car needed a computer. At first the service writer man Reesc anyone. I knew that my car needed a computer and they charge me $323 to tell me that my car needed a computer. At first the service writer man Reesch told me that my car was going To be fixed for the price that they diagnose the car for and it was not. He also assured me that they would be able to reprogram my computer and come to find out that was not true as well. They did you a couple of updates but for that now I have every light on my dash on. And now they tell me my car needs $7000 worth of repair. But they cannot program a computer there at that dealership. So I paid for two wrecker fees totaling over $300 and I paid them Arlington BMW $323. For nothing. I cannot get over how nice they were whenever I was getting the quote and turning the car to them to get looked at but as soon as they found out I was not going to pay $7000 they change their attitude completely And they acted like I was nobody. So I would not recommend that dealership to anybody not after this treatment and this wasted $623. Think twice before you take your car to Arlington BMW. More