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BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.3
1,003 Reviews
Call Dealership (817) 436-5700
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1105 East Lamar Boulevard

Arlington, TX

76011

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Showing 1,003 reviews

November 19, 2024

Went there for car service but felt like it was more about up charging… had to keep checking on my car while it was being washed, I was being told a few more minutes, it took about 45 min… overall the d More

by goudeau13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Nov 21, 2024 -

BMW of Arlington responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Chuong Nguyen Service Director cnguyen@bmwofarlington.com

November 19, 2024

I've owned BMW's for years from Memphis to Arlington, and this dealership is phenomenal. Customer service is outstanding explicitly Sovann Vun. She is amazing and her courtesy and professionalism is a 10 out More

by Tarik Bragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
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Nov 21, 2024 -

BMW of Arlington responded

Hello Tarik, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 16, 2024

Excellent service BMW of Arlington with great quote and great work! Rylie went above and beyond to help! Best BMW Dealer in DFW! Highly recommend! Others are over priced and less responsive! More

by sbandeali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylie!
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Nov 19, 2024 -

BMW of Arlington responded

Hello Sbandeali, thank you for your kind review; we are happy to pass along your comments to Rylie here at BMW of Arlington! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Ms. Sovann Vun addressed my vehicles' issues on several occasions. Each time, she displayed the highest level of quality customer service, extremely thorough, professional, and knowledgeable with all n More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna Vun
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Nov 18, 2024 -

BMW of Arlington responded

Hello Earl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

If you are looking for communication during a service appointment this is Not the dealership for you. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Carrero
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Nov 18, 2024 -

BMW of Arlington responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Chuong Nguyen Service Director cnguyen@bmwofarlington.com

November 13, 2024

I really enjoyed my experience with the service here! My service expert took care of me and fixed everything! My car left way better than I’d came in. I don’t even live close to this location…lol More

by JESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REESH ISMAIL
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Nov 14, 2024 -

BMW of Arlington responded

Thank You!

November 13, 2024

The Deal was Smooth and Vehicle was exactly as stated. . And Mr. Wynn was easy to work with.. Great Job from everyone at BMW of Arlington!! More

by Bigcashnash1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Wynn
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Nov 14, 2024 -

BMW of Arlington responded

Thank You!

November 13, 2024

Excellent service especially by RileyHe was very helpful and dealt with my questions very well More

by lucretiaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley service representative
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Nov 14, 2024 -

BMW of Arlington responded

Thank You!

November 13, 2024

The customer service received was 2nd to none. I would recommend this facility to family and friends that are considering a new car purchase More

by Rocky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edin, Tony Cerza
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Nov 14, 2024 -

BMW of Arlington responded

Hi, we are so happy to read such a great review about BMW of Arlington! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2024

The process was all stars! The service was all stars! Everything there was all stars! More

by Giftdink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
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Nov 12, 2024 -

BMW of Arlington responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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