BMW of Ann Arbor

Neal help me get the car in for service and explained what needed to be done for today’s service and also providing a prioritized list of what other repairs are needed in order of importance and safety . what needed to be done for today’s service and also providing a prioritized list of what other repairs are needed in order of importance and safety .. good experience More

Pleased with sales/ marketing. However car didn't have extra key of a few outlets working. I felt like this should have be r n addressed before sale However car didn't have extra key of a few outlets working. I felt like this should have be r n addressed before sale More

Justin is a great example of how a salesperson should be. It was an all around great experience from arriving to the final touches in the business office. Thank you for the wonderful hospitality that you pro It was an all around great experience from arriving to the final touches in the business office. Thank you for the wonderful hospitality that you provided. More

I read your ads on an old MacBook; only the left side of theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it. I recommend you give him a raise. also, if John Moyerspots me, he always omes over, shakes my hand and takes the time to chat. I really appreciate that . one more kudos: my last service was minor, but your service depot took the time to search the vehicle for my lost android. More

We have purchased three BMWs from this dealership and have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends have always had wonderful customer service. Mo was a pleasure to work with, as per usual, and we would certainly recommend Mo and the team to friends and family. More

Dusty is a very kind and helpful representative to work with. He takes the time to explain the issues with my car and is quick to handle repairs in a timely fashion. The new set-up of the service are with. He takes the time to explain the issues with my car and is quick to handle repairs in a timely fashion. The new set-up of the service area is very tight quarters and is set-up in a way that does not facilitate development of relationships with customers. More

Professionalism in every step of the car buying experience. Great new facility backed by a great team. experience. Great new facility backed by a great team. More

Every aspect of the car research, buying, trade-in, financing, training and post purchase support were fabulous. financing, training and post purchase support were fabulous. More

The service agent Shawn is the absolute best. Honest, straightforward and efficient. I will come back because of his work Honest, straightforward and efficient. I will come back because of his work More

Nice selection and info. Somewhat cramped interior . The sales team Mo was excellent . I heard they’re changing locations in the future, which would be ideal to get a larger Somewhat cramped interior . The sales team Mo was excellent . I heard they’re changing locations in the future, which would be ideal to get a larger interior. More