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BMW of Ann Arbor
Ann Arbor, MI
392 Reviews
At BMW of Ann Arbor, we are committed to perfection in all areas of our dealership, with guest satisfaction being our top priority. Our high-quality vehicles are made for convenience and luxury. We offer an extensive selection of both new and pre-owned models in a variety of price ranges to accommodate all guests. Whether you're a longtime fan of the brand or are looking to take your first test drive, BMW of Ann Arbor has the Ultimate Driving Machine for you.
Why Choose Our Dealership?
With over 70 years of dedicated customer service, our customer reviews alone are enough reason to shop with BMW of Ann Arbor. Add to that our vast inventory of vehicles, which include modern features, exciting colors, and luxurious options, and it's clear that we have the most to offer of any dealership in town. Our skilled and detail-oriented team is here to serve all of your automotive needs, from selecting the right vehicle to maintaining it for years to come.
Inventory Offered
Our extensive inventory includes new BMW vehicles, pre-owned vehicles, and certified pre-owned vehicles. We even offer a build-your-own vehicle service, so you are sure to find the exact car to meet your needs. Our vehicles span a wide range of price points, and our staff is on hand to help you find a perfect match.
Services Offered
Our finance center is available for buying and leasing our new and pre-owned vehicles. The professionals in our service center provide everything from regular maintenance checks to involved repair work. For your convenience, you can even schedule a service online or order parts and accessories on Suburban Auto Parts.
Head Over Today to Get Started
Shopping for a car is an exciting experience, but it can also be overwhelming. Our team is on hand to ensure your car buying process is as easy and enjoyable as possible. Your happiness is our main objective. Come by BMW of Ann Arbor today to get started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 392 reviews
October 22, 2026
It’s a very fun dealership. Dean was an excellent salesperson, John a great manager and Ray in finance was so good!! All were so polite and very informative!! Dean was an excellent salesperson, John a great manager and Ray in finance was so good!! All were so polite and very informative!! More
by radmodog
October 05, 2026
Neil was excellent and explained everything and finished the job very quickly. He did a great job. the job very quickly. He did a great job. More
by Ghofran Mohsen
Employees Worked With
October 01, 2026
The team over was very accommodating. I had a very pleasant purchasing experience and would do it again in the future. I had a very pleasant purchasing experience and would do it again in the future. More
by liv2drift045
Employees Worked With
September 30, 2026
Great service from Neal in the service department very helpful and knowledgeable. Thanks,Monty and Jill Anderson helpful and knowledgeable. Thanks,Monty and Jill Anderson More
by mj.anderson.11
September 23, 2026
Neal and Dusty both provide clear description of the vehicle issue and what is required for repair. From their seat I could not imagine doing a better job. They are both splendid fellows Carol prov vehicle issue and what is required for repair. From their seat I could not imagine doing a better job. They are both splendid fellows Carol provides clarity regarding availability of loaners. Her constraints do not reflect her attitude She is marvelous More
by dscameronphd
September 04, 2026
This dealer goes above and beyond! ! As technical experts and service providers, I trust their recommendations. ! As technical experts and service providers, I trust their recommendations. More
by Kntebo
September 03, 2026
Neal was great taking care of me today. Super great customer service. He kept me updated constantly on how everything was moving along. The master tech Conner really had his act together. T Super great customer service. He kept me updated constantly on how everything was moving along. The master tech Conner really had his act together. The video that Conner did was excellent. All car dealers should do this. More
by NoStatic
August 30, 2026
Dusty, Justin, and Carol provided quick action on Thursday in taking my vehicle back into the shop for a repair issue and setting me up in a loaner. You were clearly done for the day and on your way Thursday in taking my vehicle back into the shop for a repair issue and setting me up in a loaner. You were clearly done for the day and on your way out, but those few extra minutes you spent allowed for my Friday/Saturday trip to proceed without a hitch. More
by TK1
August 26, 2026
Great customer service, extremely knowledgeable, professional. Prompt service and making sure to go beyond the normal requirements. Honesty, professionalism and care under one roof. professional. Prompt service and making sure to go beyond the normal requirements. Honesty, professionalism and care under one roof. More
by OG
August 05, 2026
Neal was super helpful in arranging my repair request. He cautioned me that the repair might take longer than I anticipated, or it could be as simple as a system reset. (The system reset solved one issu He cautioned me that the repair might take longer than I anticipated, or it could be as simple as a system reset. (The system reset solved one issue, and identifying a blown fuse solved the other.). He also noticed I was within the window for a scheduled oil change, and rather than yielding to my procrastination tendencies, we did it. Neal is very proactive, customer oriented and a keeper. I also appreciated the technician’s video explaining the repairs. More
by Douglas.blayney
