BMW of Allentown - Service Center

Lauren Wallitsch Charlie was on top of the matter the morning after my car was towed to Daniels. After the service team gave him the diagnosis he was quick to respond Charlie was on top of the matter the morning after my car was towed to Daniels. After the service team gave him the diagnosis he was quick to respond in a self-assured, easy manner and with how, what, and when Daniels would provide service(s). He took care of everything, - answered and/or returned my telephone calls in a reasonable amount of time, spoke to my husband, had my car brought to the body shop for a recall, ga the side view mirror repaired. Charlie was remarkable and an asset, in my opinion, to the team at Daniels. Thank you for the opportunity to work with him. More

Excellent service, far above expectations Charles went above and beyond my expectations. He kept me informed about the vehicle, service and timing. The service was completeled before expected Charles went above and beyond my expectations. He kept me informed about the vehicle, service and timing. The service was completeled before expected and the price was better than anticipated. I am very grateful I selected this dealership for service. More

Great service Dominic is a pleasure to work with. Very knowledgeable on BMW services. I would highly recommend him for anyone that has a BMW. Thank you! Dominic is a pleasure to work with. Very knowledgeable on BMW services. I would highly recommend him for anyone that has a BMW. Thank you! More

Review Service was excellent. All scheduled work needed was fully explained. No hidden fees or charges and vehicle was ready on time. Excellent job and fair Service was excellent. All scheduled work needed was fully explained. No hidden fees or charges and vehicle was ready on time. Excellent job and fair priced. More

Great experience! Mr. Hernandez was incredibly helpful and knowledgeable. I had an overall great experience and would recommend to family and friends. I am very pleased Mr. Hernandez was incredibly helpful and knowledgeable. I had an overall great experience and would recommend to family and friends. I am very pleased with the service and assistance I received. More

Consistent high quality service at Daniel's My service advisors are always friendly, prompt and very helpful in providing consistent, quality service for my vehicle. The service department keeps My service advisors are always friendly, prompt and very helpful in providing consistent, quality service for my vehicle. The service department keeps my vehicle in optimal running condition. More

Great experience Having hit a curb with the rear driver-side wheel on an icy road, I damaged the chassis stabilizer. A call to Todd Simpson resulted in the car being t Having hit a curb with the rear driver-side wheel on an icy road, I damaged the chassis stabilizer. A call to Todd Simpson resulted in the car being towed to Daniels BMW where the damage was repaired to my full satisfaction. I was most impressed with the concern and efficiency displayed by the representatives of the the BMW towing service as well by the personnel of Daniels BMW, particularly Todd Simpson. More

Came in for regular service Dominic was so friendly and so professional, I have been a BMW customer for over 10 years and never have I met someone as knowledgeable, hard-working, Dominic was so friendly and so professional, I have been a BMW customer for over 10 years and never have I met someone as knowledgeable, hard-working, and genuine as him. I’m bringing my husband In and I want him to see Dominic do to his level of professionalism and expertise. You guys could’ve not hired a better man for this job! More

Service.. Alway done correctly and promptly. Ethan is very attentive to the details and insures that the work done is of a quality nature. The visits there go a Alway done correctly and promptly. Ethan is very attentive to the details and insures that the work done is of a quality nature. The visits there go as planned! More

Professional, Personable, and Friendly Service I have been a customer of the Daniels BMW's dealership for over twenty years, and I have been working with my assigned Service Advisor, Todd Simpson, I have been a customer of the Daniels BMW's dealership for over twenty years, and I have been working with my assigned Service Advisor, Todd Simpson, for close to the last 10 years. I have found Todd to be both professional and personable at all times, while demonstrating an attention to detail concerning the servicing of my cars. But beyond that, he has on a number of occasions, gone the "extra mile" in helping with various service issues to the point that I feel like I have a "friend in the business". More