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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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September 12, 2019

Give Todd Simpson a raise! As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Daniels (we chatted about his cool 70’s Land Rover)
September 12, 2019

Excellence service as always Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job r More

by kuhnsrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2019

Daniels BMW-What a phenomenal group of people!! My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic H More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Web Lingel and Eric Trimbur , Jane Billig, Clint Peters, Dominic Hernandez
August 29, 2019

Review of Daniels BMW Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, gr More

by Above, beyond0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2019

Service The staff are truly amazing and very polite. The building it’s self is also amazing very clean and amicable space for one to be comfortable while wai More

by jprod5676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Excellent Ethan is very professional and couldn’t do enough to help. I highly recommend him to anybody. He helped me get a loaner on the day I needed to replace More

by Mjtbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2019

Professional and courteous Have been servicing my car at Daniel’s for the past 13 years. Ethan Harbison’s Always been helpful, courteous and professional. Would highly recommend More

by Poconos
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Professional and personable. Service advisors are knowledgeable, professional and personable, backed by first rate technicians and strong support from admins and service manager. More

by Wilson Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

BMW of Allentown responded

Thank you for allowing our dealership the opportunity to earn your business, Wilson! -Daniels BMW

July 24, 2019

Service Daniels bmw has always been great for service & sales. I bought & service my bmw their since day one. They all have been always friendly & helpful. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

BMW of Allentown responded

Thank you for your loyalty and kind words, Mike! -Daniels BMW

July 18, 2019

Routine Oil Change I was treated professionally and given wonderful service. Everyone that I came in contact with was friendly and courteous. The waiting area was comf More

by HappyBMWChick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other employees who made sure that I was taken care of. Very friendly and very professional. , Dominic Hernandez
Jul 19, 2019 -

BMW of Allentown responded

We appreciate the review! Happy to hear you had a wonderful experience with us! -Daniels BMW

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