BMW of Allentown - Service Center

My experience was fantastic! They listened to every word I said and addressed all of my concerns. They also showed me everything that was going on with my vehicle. I have absolute peace of mind that my car I said and addressed all of my concerns. They also showed me everything that was going on with my vehicle. I have absolute peace of mind that my car was fixed correctly and thoroughly, I would recommend Daniels BMW to anyone. More

I have been using Daniel's BMW for many years to service our cars. They have always done a great job on the service and provide loaner vehicles when applicable. It's always a pleasure working with Todd Simp our cars. They have always done a great job on the service and provide loaner vehicles when applicable. It's always a pleasure working with Todd Simpson and the rest of the service team. More

Excellent BMW Service Center I’ve received consistently excellent service from Daniels BMW’s service department. I’m always greeted when I walk in the door. I’ve experienced lit I’ve received consistently excellent service from Daniels BMW’s service department. I’m always greeted when I walk in the door. I’ve experienced little to no wait time when arriving for my appointment and the turnaround time on my vehicle being ready is excellent. Most importantly, I have the utmost confidence in Ethan, my service rep, and the recommendations made on what services my vehicle needs. He always makes sure to explain things thoroughly to me and is willing to patiently answer any questions I have. More

Daniels BMW service Excellent personalized service with use of a loaner. Charles always knows what the car needs. Customer area with great amenities including WiFi, coffe Excellent personalized service with use of a loaner. Charles always knows what the car needs. Customer area with great amenities including WiFi, coffee, tea and cookies. More

Wonderful and helpful as always. Always prepared for arrival, very thorough, friendly, efficient. Calls when service is complete. Wonderful to deal with. Cares about you personally a Always prepared for arrival, very thorough, friendly, efficient. Calls when service is complete. Wonderful to deal with. Cares about you personally and works for you. More

Customer Service experience The team at Daniels BMW always goes above and beyond for me when my car is in need of service. Dominic Hernandez is a fantastic rep and communicates r The team at Daniels BMW always goes above and beyond for me when my car is in need of service. Dominic Hernandez is a fantastic rep and communicates regularly to keep me abreast of what is needed, pricing, timing, etc. I wouldn't go anywhere else for service - Dominic and the Daniel's team are second to none. Period! More

Give Todd Simpson a raise! As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him. As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him. More

Excellence service as always Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job r Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job resolving any problems with my BMW. Go out of my way to ensure I work with him for any service. More

Daniels BMW-What a phenomenal group of people!! My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic H My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic Hernandez-he explained what I needed to do! He was very kind! Our insurance (that we have had for many yrs and we have an excellent record-minimal claims)- refused to put a new engine in-and the fiasco began. The Daniels BMW Team has to work endlessly to help get the damage covered-in the end they refused to put in a new engine-and wanted to put in a used one-which would void ALL my BMW warranties!! The BMW team of :Dominic Hernandez, Jane Billig, Eric Trimbur, Web Lingle, Joe Grazer and Clint Peters were amazing! They spent so much time trying to work with the claims adjuster and his supervisor-but to no avail. All of these people fought for us and went above and beyond!! They are all very kind and compassionate people who care about their customers and went out of their way to help us!! I picked up my car today!-Aug 30th! Please know how much we appreciate all your hard work and care!! Thank you ! Thank you!! Ellie More

Review of Daniels BMW Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, gr Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, great advice. Always a pleasure to work with. More