680 Reviews of BMW of Allentown - Service Center
Both Ethan & the shop foreman, Rudy were extremely helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better helpful. They were very knowledgeable & took the time to answer all of my questions. Couldnt have been better More
I purchased my BMW X3 from another dealership and my transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan an transmission warning light went on. I called my dealership and they asked my SUV be taken to Daniels. My service advisor was Ethan Harbison. Ethan and my mechanic were very thorough and transparent. I was never left to wait wondering about thae stays of my SUV and if I left a message for Ethan, my call was returned in under 30 minutes. Even though I purchased my SUV from another dealership at no time did I feel any less important than a Daniels customer. My experience dealing with Ethan far exceeded my expectations, overall I must say STELLAR! I’d like to thank Eric, Daniels parts manager, for referring Ethan to me and also share my gratitude with the mechanic who performed the work on my X3. 5 star staff all around! More
Excellent service and professional, vehicle was done on time and requested service was performed correctly. I have several vehicles I have serviced at Daniels and they always have exceeded expectations. time and requested service was performed correctly. I have several vehicles I have serviced at Daniels and they always have exceeded expectations. More
I’ve been going to Daniel’s BMW since 2007. The service I’ve been going to Daniel’s BMW since 2007. The service I’ve received over the years specifically from Ethan Harbison is excellent. His knowledge, p I’ve been going to Daniel’s BMW since 2007. The service I’ve received over the years specifically from Ethan Harbison is excellent. His knowledge, professionalism and care is unsurpassed. Thank you for the great service! More
Very impressed with the porter. Was very friend,y and congenial. Had a courtesy car ready and took care of all paper work. Service to auto was accomplished on same day. Charlie gave superior service. congenial. Had a courtesy car ready and took care of all paper work. Service to auto was accomplished on same day. Charlie gave superior service. More
Honest, convenient service with smooth communication. I appreciate the updates during the day and the entire staff could not be more friendly when I walk through the dealership. appreciate the updates during the day and the entire staff could not be more friendly when I walk through the dealership. More
Big Thanks to Todd Simpson They truly know the meaning of customer Service Oriented , the entire Staff are very professional. But Todd went out of his way to help this Family wi They truly know the meaning of customer Service Oriented , the entire Staff are very professional. But Todd went out of his way to help this Family with an old BMW X5 2008. I know if you see this message you will know who we are. I want you to know that we will forever be thankful to you and God Bless you. great Dealer I see myself getting a Brand new BMW X5 In the near future and of course from them. More
Very knowledgeable, efficient and friendly. They always do a safety check on the car and always find any items that might become issues sometime later. do a safety check on the car and always find any items that might become issues sometime later. More
Above and beyond service from Todd Todd has been my service rep for years and always provides fantastic service. In my recent annual servicing visit he played a role with me purchasing Todd has been my service rep for years and always provides fantastic service. In my recent annual servicing visit he played a role with me purchasing another BMW. My wife is very happy with her new car! More
Great service. Ethan is fantastic - he is knowledgeable, friendly, efficient, and a great problem-solver. It’s always a pleasure to work with him. The team behind Ethan does great work. Daniels has shuttle friendly, efficient, and a great problem-solver. It’s always a pleasure to work with him. The team behind Ethan does great work. Daniels has shuttle service that is convenient. More