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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews

680 Reviews of BMW of Allentown - Service Center

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January 27, 2021

Made appointment very quickly with friendly and knowledgeable service advisor, Lisa Manento. Excellent repair to damaged wheels was done quickly also. Dealership followed COVID safety guidelines. More

by GV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Allentown responded

Thank you for this fantastic feedback! We're glad you chose Daniels BMW for your service needs, see you next time!

January 15, 2021

Lisa is a great service advisor. She took the time to address all of my questions and was a pleasure to work with. I am glad that I was able to get assigned to her. I recommend her. More

by jmlvmi02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

BMW of Allentown responded

Thanks for the recommendation of Lisa! She'll be happy to hear she gained a loyal customer. We appreciate your business, take care!

December 07, 2020

The dealership is very professional and courteous and got us in in a very quickly and took care of the problem correct the first time More

by Luisdiaz62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your vehicle! We hope to serve you again in the future!

December 07, 2020

Very good overall. Only took a few minutes to get my courtesy car and was off to work. All the work was done to fix the issues. More

by merklems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

BMW of Allentown responded

Thank you for taking the time to share your experience working with our team at Daniels BMW! See you next time!

December 03, 2020

Excellent service and customer focused organization. I have been using this dealership for more than 10 years and have always found them delivering quality service. More

by Sjhil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

BMW of Allentown responded

Thank you for choosing Daniels BMW for the past 10 years! See you next time!

December 01, 2020

Always good service and respectful helpful employees. Feel very confident I can count on them for quality work. Best dealership I have ever worked with. More

by Grannycindy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

BMW of Allentown responded

Thank you for your great review! It is validating to our team that we are providing our customers with this level of service! See you next time!

November 30, 2020

The service was amazing. I have used other BMW locations before but was never treated as well. Todd and the entire team went over and above to service my BMW and get me on the road quickly. I also appreciat More

by HM116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

BMW of Allentown responded

Thank you for taking the time to share your experience with our service department! We're so glad to hear that Todd & the team took great care of you & your vehicle, and we look forward to your next visit here at Daniels BMW!

November 30, 2020

Todd and the staff at Daniels BMW are great. Always available to help me with any of my car needs. I bought my car at another BMW dealership and needed a quick repair and he got me in immediately to co More

by cseland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your automotive needs! We're grateful for your support and look forward to your next visit!

November 11, 2020

Daniels BMW dealership never disappoints when it comes to customer service... they always go the extra mile to work things out when something unexpected happens. More

by jhaering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

BMW of Allentown responded

Thank you so much for the five-star review! It is validating to our team knowing that we are providing this level of care, and we look forward to your next visit with us! - The Daniels BMW Team

November 11, 2020

Daniels BMW has a very buttoned up service process. They have adapted very well to the COVID virus, and contact is minimal. My service advisor, Ethan, always presents service options in a factual, no pressu More

by Abarja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

BMW of Allentown responded

Thank you for the great review about our service department! We appreciate you being a Daniels BMW customer and we look forward to your next visit!

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