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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews

680 Reviews of BMW of Allentown - Service Center

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March 31, 2021

I’ve been working with Todd Simpson at Daniels BMW for seven years. He’s prompt, courteous and dependable. He’s always recommended what’s best for us and our cars. More

by Fuel Flow Normal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

BMW of Allentown responded

We're so happy to hear Todd provides a great service experience to you when you have your car in for maintenance! Thank you for being a loyal customer and for your continued confidence in us! We appreciate your review and look forward to seeing you at your next appointment! - Daniels BMW

March 31, 2021

Todd Simpson and the Daniels BMW service department has always treated me and all my BMW vehicles wonderfully. They explain all recommended work in a text before work is done and if I want to hold off on a More

by Stpsoccer17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

BMW of Allentown responded

It's such a great feeling to read reviews like these! Thank you for these kind words and great rating! We look forward to providing you with many great service visits in the future! - Daniels BMW

March 30, 2021

Todd is great. Always takes care of me when I bring my x5 in for service. Keeps me informed of progress and let’s me know if anything else comes up that needs to be addressed. More

by Javorskyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

BMW of Allentown responded

This is what we like to hear! We're so happy that Todd worked hard for you during your recent visit to Daniels BMW!

March 21, 2021

Daniels have _always_ exceeded my expectations at every turn. I have known Ethan for over 15 years, and when my service adviser changed, I specifically requested to change over to him and carry on the rela More

by Alistair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

BMW of Allentown responded

Thank you for your loyal business! We appreciate all of your support over the years and look forward to your next visit with us here at Daniels BMW!

March 18, 2021

Great service, in and out quickly with no surprises. While there, Ethan treated me like a valued customer as he took care of all my cars service issues. It’s just what you want from a trip for service More

by Johnkaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

BMW of Allentown responded

Thank you for the awesome feedback! We're glad to hear that Ethan took great care of you & your vehicle and we hope we can be of service to you again in the future. Take care! - The Daniels BMW Team

March 17, 2021

Service with a smile. Every time! I’ve been using this service department for my BMWs for many years and I highly recommend them for yours. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

BMW of Allentown responded

Thank you so much for your continued support, Cindy! We're so glad our team has given you a five-star experience for so long, and we appreciate your recommendation! We will see you at your next appointment! - Daniels BMW

March 03, 2021

My car was broken down on Saturday around 10 AM at a shopping center. I called Daniels BMW and MINI of Allentown Lisa set up a towing service for me They came out got my car started I then took it to th More

by 328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

BMW of Allentown responded

You are very welcome, Samuel! We're glad Lisa and the Daniels BMW service team could take care of you! Safe travels!

February 12, 2021

As usual, my service experience at Daniels was excellent. Ethan continues to provide top tier service. He goes the extra mile to make sure everything is perfect. I will continue to use Daniels exclusivel More

by Hlavinka
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

BMW of Allentown responded

Thank you for always choosing Daniels BMW for your service needs, we appreciate your positive feedback!

January 30, 2021

Great experience!. Todd Simpson in particular was extremely helpful & went above and beyond to assist with questions. You don’t get that everywhere, but he explained things to me that the other deale More

by kelliegriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

BMW of Allentown responded

Thank you for the excellent review! We're so glad that Todd was able to answer all your questions and we look forward to assisting you with your future sales & service needs. Take care and thanks again, from all of us here at Daniels BMW!

January 30, 2021

Great honest service all the time! Todd is great and communicates very well as to what is needed to my vehicle. Great service always a loaner available. More

by Daniels all the way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

BMW of Allentown responded

Thank you for your review, Todd! We appreciate your business at Daniels BMW!

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