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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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June 30, 2021

Ethan was excellent and always helpful. I really had a hard time getting an appointment calling the BMW number. I dialed about 10 times over two days for someone to pickup the phone. This is bad service More

by Lank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Allentown responded

Thank you for your feedback and rating. We're happy to hear Ethan made this a good experience. We will address these concerns with our team and hope to provide a five-star experience next time! - Daniels BMW

June 29, 2021

The car is a 1997 Z3 2.8 BMW, it is in pristine condition with 22,500 original miles. Daniel’s BMW has been the only service provider since purchased from them. They have always been the best at servicing More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy
Jun 30, 2021 -

BMW of Allentown responded

Thank you for the honest feedback and review, Ron! We will address these concerns with our team and look forward to a five-star experience next time! Don't hesitate to reach out to us if you have additional information to share. - Daniels BMW

June 29, 2021

Always professionals, friendly , proficient service. Can’t say enough how accommodating and friendly the whole staff is, especially Ethan More

by DR.CAROLYNPHILLIPSDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

BMW of Allentown responded

Reviews like this one make our day, Dr. Carolyn! Thanks from the Daniels BMW team!

June 26, 2021

Very helpful and knowlegeable, even with an older Mini they knew what I needed. More

by ds050159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Jun 29, 2021 -

BMW of Allentown responded

Thank you for taking the time to review Daniels BMW, it was our pleasure to take care of you!

June 24, 2021

Excellent customer service and very high standards. Do quality work and explain issues very well. Been customer for 15+ years. More

by Mark Webster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

BMW of Allentown responded

Mark, we are so honored to hear that our team at Daniels BMW could serve you for over 15 years! Thank you for your loyalty!

June 23, 2021

They treated me like a king real nice people took care of business like they should I’m real satisfied an I will be back More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

BMW of Allentown responded

Thanks, Carlos! We love taking care of our customers! We're looking forward to your next visit to Daniels BMW!

June 23, 2021

Very accommodating. Moved our service up as we were waiting for the car to have wipers replaced. Polite and professional service staff. We have bought a couple of mini’s here More

by Toomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

BMW of Allentown responded

Thank you for your confidence in Daniels BMW, and for your business. We are thankful to have you as a customer.

June 23, 2021

We have always felt welcomed and was helped with any problems! More

by Ghicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

BMW of Allentown responded

We're so glad to hear it! Thank you for the five-star rating! - Daniels BMW

June 22, 2021

Pleasant customer service. Required unexpected tire repair service. Service Dept. Was able to replace the tire within a reasonable time. More

by boksangeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

BMW of Allentown responded

It was our pleasure to take care of you! Thanks for choosing Daniels BMW!

June 19, 2021

Everytime I take my car to Daniels BMW the techs and advisors always do a good job, I would definitely visit Daniels BMW again. ✅ ok More

by Digenius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

BMW of Allentown responded

Thanks so much for this awesome review! We look forward to your next visit with us at Daniels BMW!

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