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BMW of Allentown - Service Center

Allentown, PA

4.8
680 Reviews

680 Reviews of BMW of Allentown - Service Center

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July 03, 2021

Was quite satisfied with the service provided by the Daniels BMW dealership in Allentown. Todd Simpson in particular was very courteous and knowledgeable in his role as a Service Consultant. Jace Gi More

by jacejgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

jacejgill responded

Email = jacejgill@aol.com

Jul 06, 2021 -

BMW of Allentown responded

We appreciate the great feedback about Todd and our team! Thanks for your business, from all of us here at Daniels BMW and we'll see you next time!

July 02, 2021

Always a great experience at Daniel’s. Top-notch customer service. More

by DJH 456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're grateful for your support and look forward to your next visit!

July 02, 2021

Love this dealership. Service advisor Ethan is always very helpful and professional. Cas was finished in time and when promised. I’ve also purchased several cars from this dealership and have always bee More

by Adrienne.pfaeffli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

BMW of Allentown responded

Andrienne, Thank you for the five-star rating and feedback! Ethan and our service team will be grateful to hear they provided excellent care to you and earned such high praise! We look forward to seeing you at your next appointment! - Daniels BMW

July 01, 2021

Top notch service. Fair pricing. Quality and high standard customer service. Todd in service dept. always gives the best service! Highly recommend this dealership and service department! More

by JJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

BMW of Allentown responded

We appreciate the shoutout to Todd and our service team! It's great to hear their hard work has helped you have a five-star experience! Thank you for being a Daniels BMW customer!

June 30, 2021

The dealership was excellent & always courteous. Very professional establishment. My service re Todd S. was easy to work with & able to answer all my questions More

by dmshetayh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Allentown responded

Thank you for choosing Daniels BMW, we appreciate your positive feedback!

June 30, 2021

Fast and friendly service. I asked for my car to be completed by early afternoon and it was ready for pickup at 12:30. Great service! More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Allentown responded

Our team will be so glad to hear they've made this a five-star experience for you! Thank you, Steph! - Daniels BMW

June 30, 2021

Ethan was excellent and always helpful. I really had a hard time getting an appointment calling the BMW number. I dialed about 10 times over two days for someone to pickup the phone. This is bad service More

by Lank123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Allentown responded

Thank you for your feedback and rating. We're happy to hear Ethan made this a good experience. We will address these concerns with our team and hope to provide a five-star experience next time! - Daniels BMW

June 29, 2021

The car is a 1997 Z3 2.8 BMW, it is in pristine condition with 22,500 original miles. Daniel’s BMW has been the only service provider since purchased from them. They have always been the best at servicing More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy
Jun 30, 2021 -

BMW of Allentown responded

Thank you for the honest feedback and review, Ron! We will address these concerns with our team and look forward to a five-star experience next time! Don't hesitate to reach out to us if you have additional information to share. - Daniels BMW

June 29, 2021

Always professionals, friendly , proficient service. Can’t say enough how accommodating and friendly the whole staff is, especially Ethan More

by DR.CAROLYNPHILLIPSDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

BMW of Allentown responded

Reviews like this one make our day, Dr. Carolyn! Thanks from the Daniels BMW team!

June 26, 2021

Very helpful and knowlegeable, even with an older Mini they knew what I needed. More

by ds050159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Jun 29, 2021 -

BMW of Allentown responded

Thank you for taking the time to review Daniels BMW, it was our pleasure to take care of you!

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