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680 Reviews of BMW of Allentown - Service Center
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July 09, 2021
Excellent customer service. Friendly, professional, pleasant atmosphere and people. Ryan did an excellent job from intake, consultation, service status, to pick up. Job well done! pleasant atmosphere and people. Ryan did an excellent job from intake, consultation, service status, to pick up. Job well done! More
by Yvonne Newton
Employees Worked With
Ryan Mertz
July 09, 2021
Luis is the best!! Always tries to help out. He goes the extra mile, not only for my Mini, but my truck as well. Help me with my warranties for my Mini. Great Dealership. the extra mile, not only for my Mini, but my truck as well. Help me with my warranties for my Mini. Great Dealership. More
by Mini cooper
Employees Worked With
Luis, Clint Peters
July 09, 2021
Service is easy to schedule. I drive 1:45 to get there and appreciate that my car is taken in on time and the wait is reasonable. Waiting area is comfortable. Service advisors kept me well informed. and appreciate that my car is taken in on time and the wait is reasonable. Waiting area is comfortable. Service advisors kept me well informed. More
by Jtmuscat
Employees Worked With
Luis Rodriguez
July 09, 2021
Todd and the entire team provided one of the best customer services I have ever received.. they provided me with all the information and are working with me for futures visit A1 services. customer services I have ever received.. they provided me with all the information and are working with me for futures visit A1 services. More
by Mpere1
Employees Worked With
July 08, 2021
Very friendly inconvenience Service at Daniels BMW- Service. They were able to get me a loaner car for convenience while my car was in for service. I would highly recommend BMW-. Service. They were able to get me a loaner car for convenience while my car was in for service. I would highly recommend BMW-. More
by jsinclair
Employees Worked With
July 07, 2021
Todd is always available and ready to answer any and all questions. Sales and service departments are top notch! Excellent dealership and they’ve earned my future business. questions. Sales and service departments are top notch! Excellent dealership and they’ve earned my future business. More
by BMW M340i Guy
Employees Worked With
July 07, 2021
I walked in without appointment on a Saturday morning , Lisa took care of me immediately and I am very satisfied with the experience. Will definitely go back and recommend to my friends. Lisa took care of me immediately and I am very satisfied with the experience. Will definitely go back and recommend to my friends. More
by Swami
Employees Worked With
July 07, 2021
Professional,Kind and personable. I feel like I'm the Professional, Kind and personable. I feel like I'm the only one there when they are taking care of me. Professional, Kind and personable. I feel like I'm the only one there when they are taking care of me. More
by Sandrakilby
Employees Worked With
July 07, 2021
Excellent customer service! Was expected & immediately greeted at door. Ryan Mertz was very friendly, thorough, & maintained constant communication. Video of car on lift. Loaner provided greeted at door. Ryan Mertz was very friendly, thorough, & maintained constant communication. Video of car on lift. Loaner provided More
by czwickel
Employees Worked With
Ryan Mertz
July 06, 2021
Always an awesome experience. Great communication and wonderful staff. Love the online scheduling and videos of the checkpoint inspection. I highly recommend for all your sakes and service needs. wonderful staff. Love the online scheduling and videos of the checkpoint inspection. I highly recommend for all your sakes and service needs. More
by John F
Employees Worked With
Ryan Mertz
