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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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July 07, 2021

Todd is always available and ready to answer any and all questions. Sales and service departments are top notch! Excellent dealership and they’ve earned my future business. More

by BMW M340i Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

BMW of Allentown responded

Thanks for the awesome review! We are certainly lucky to have Todd on the Daniels BMW team and will pass along your kind comments to him!

July 07, 2021

I walked in without appointment on a Saturday morning , Lisa took care of me immediately and I am very satisfied with the experience. Will definitely go back and recommend to my friends. More

by Swami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

BMW of Allentown responded

Thanks for visiting us at Daniels BMW! We're glad Lisa could take care of you and we look forward to your continued business!

July 07, 2021

Professional,Kind and personable. I feel like I'm the Professional, Kind and personable. I feel like I'm the only one there when they are taking care of me. More

by Sandrakilby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

BMW of Allentown responded

We're so happy our team could provide such great care to you! Thank you for the awesome five-star review! – Daniels BMW

July 06, 2021

Always an awesome experience. Great communication and wonderful staff. Love the online scheduling and videos of the checkpoint inspection. I highly recommend for all your sakes and service needs. More

by John F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 07, 2021 -

BMW of Allentown responded

John, we really appreciate you taking the time to leave Daniels BMW this awesome review, thank you!

July 03, 2021

Was quite satisfied with the service provided by the Daniels BMW dealership in Allentown. Todd Simpson in particular was very courteous and knowledgeable in his role as a Service Consultant. Jace Gi More

by jacejgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

jacejgill responded

Email = jacejgill@aol.com

Jul 06, 2021 -

BMW of Allentown responded

We appreciate the great feedback about Todd and our team! Thanks for your business, from all of us here at Daniels BMW and we'll see you next time!

July 02, 2021

Always a great experience at Daniel’s. Top-notch customer service. More

by DJH 456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're grateful for your support and look forward to your next visit!

July 02, 2021

Love this dealership. Service advisor Ethan is always very helpful and professional. Cas was finished in time and when promised. I’ve also purchased several cars from this dealership and have always bee More

by Adrienne.pfaeffli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

BMW of Allentown responded

Andrienne, Thank you for the five-star rating and feedback! Ethan and our service team will be grateful to hear they provided excellent care to you and earned such high praise! We look forward to seeing you at your next appointment! - Daniels BMW

July 01, 2021

Top notch service. Fair pricing. Quality and high standard customer service. Todd in service dept. always gives the best service! Highly recommend this dealership and service department! More

by JJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

BMW of Allentown responded

We appreciate the shoutout to Todd and our service team! It's great to hear their hard work has helped you have a five-star experience! Thank you for being a Daniels BMW customer!

June 30, 2021

The dealership was excellent & always courteous. Very professional establishment. My service re Todd S. was easy to work with & able to answer all my questions More

by dmshetayh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Allentown responded

Thank you for choosing Daniels BMW, we appreciate your positive feedback!

June 30, 2021

Fast and friendly service. I asked for my car to be completed by early afternoon and it was ready for pickup at 12:30. Great service! More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

BMW of Allentown responded

Our team will be so glad to hear they've made this a five-star experience for you! Thank you, Steph! - Daniels BMW

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