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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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November 10, 2021

Ethan, my service advisor, helped me get my X1 svc’d in a timely manner and he made sure everything was completed to my satisfaction. More

by Kennethghorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

BMW of Allentown responded

Thank you for the kind review! We're glad to hear that Ethan worked hard to make sure you were satisfied and we hope we have the opportunity to serve you again in the future. Take care! - The Daniels BMW Team

November 10, 2021

Ryan at Daniels BMW / Mini in Allentown, PA offered professional service today; he promised the car at a certain time and delivered. Also, he saved us several hundred dollars by offering a service pla More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Nov 11, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback, Frank! We're thrilled to hear that Ryan took such great care of you and we'll be sure to let him know how much you appreciate his awesome service. Thanks for visiting our team here at Daniels BMW - we look forward to seeing you again next time!

November 09, 2021

Lisa was excellent - timely, kind, and transparent. Working with Daniels was a breeze. Ryan the technician made a custom video of my repair which made me feel secure that I was in good hands! Thank you More

by MichaelDaCruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Nov 11, 2021 -

BMW of Allentown responded

Thank you for taking the time to share these kind comments! We're glad that Lisa & Ryan made you feel confident in our team and we'll be sure to pass along your wonderful feedback to them. Take care and please don't hesitate to reach out if we can be of service again in the future! - Daniels BMW

November 08, 2021

Excellent Service advisors who are customer oriented, responsive, knowledgeable and friendly. The advisor tries to get you the best and most cost effective solution. Service is technically tops and repai More

by Cwhenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 09, 2021 -

BMW of Allentown responded

Thank you for your kind review! We look forward to passing along your kind comments to our team! -Daniels BMW

November 06, 2021

I would never rate any dealer a 5 cause they are car dealers. Be assertive and nice and they will take care of you. I went to Mini Service and they were great. More

by schnavell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Nov 08, 2021 -

BMW of Allentown responded

Thank you for your rating! We look forward to seeing you next time! -Daniels BMW

November 05, 2021

The team is very courteous and always helpful and the Service department is extremely knowledgeable. More

by Tnd659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Nov 08, 2021 -

BMW of Allentown responded

Thank you for the kind comments about our team! Your business is greatly appreciated by all of us here at Daniels BMW and we look forward to your next visit!

November 05, 2021

I do not usually participate in reviewsHowever today was I do not usually participate in reviews However today was special since we did not have our insurance card and we had to get one faxed to the dealer More

by Review was earned
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

BMW of Allentown responded

Thank you for taking the time to leave us a review! We're so glad we had the opportunity to serve you and hope we can do so again in the future. Take care! - The Daniels BMW Team

November 03, 2021

Had a very pleasant experience. The lady on the phone was wonderful and got me an an appointment promptly. The problem was found and solved. More

by sks91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
Nov 04, 2021 -

BMW of Allentown responded

Thanks for taking the time to review your recent experience with us! We appreciate your business and hope to see you again next time here at Daniels BMW!

October 30, 2021

Excellent workmanship with expert and courteous service. I would highly recommend and trust them to perform best possible repair. More

by HC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Taylor
Nov 01, 2021 -

BMW of Allentown responded

Thank you for your confidence in Daniels BMW! We appreciate your great review and look forward to your next visit with us!

October 30, 2021

Austin was very helpful in getting my tires replaced as quickly as possible when I got a flat! More

by shilohschneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Nov 02, 2021 -

BMW of Allentown responded

Thank you for taking the time to come see us! We're glad Austin and the Daniels BMW team showed you five-star care!

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