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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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December 22, 2021

Enjoying my 2nd MINI Clubman (2022) from this Dealer. Always polite, focused service from helpful staff More

by fordy.cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 22, 2021 -

BMW of Allentown responded

We are so proud to hear that our team at Daniels BMW can do such a great job for you! Thank you so much!

December 22, 2021

Professional and prompt. Courteous staff. A friendly comfortable waiting area. No unpleasant surprises. A great experience. More

by LizR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Dec 23, 2021 -

BMW of Allentown responded

Thanks so much for taking the time to leave your fantastic five-star review, Liz! The Daniels BMW team is happy we've made this a comfortable experience for you!

December 21, 2021

Overall a great service Experience. Thanks again for the car of my car and service. More

by Jpdpsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

BMW of Allentown responded

We're so glad our team made this a five-star experience! Thank you for coming to see us! - Daniels BMW

December 17, 2021

Daniels BMW is very efficient and pleasant to work with from scheduling your appointment and throughout the whole process. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

BMW of Allentown responded

The Daniels BMW team is thrilled to hear it, Wendy! Thank you for coming to see us!

December 15, 2021

Dealership is excellent. Service and customer service Dealership is excellent. Service and customer service Excellent. Vehicle was serviced,cleaned,follow up with feedback provided. More

by Stentech
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

BMW of Allentown responded

Thank you for taking the time to share this wonderful feedback! We appreciate you coming to visit us here at Daniels BMW and hope to see you again in the future!

December 15, 2021

Always had a good experience at Daniels BMW. Ethan Harbison has been very pleasant, helpful, and responsive during my service appointments. I have always been able to get a loaner for my service appoi More

by Mike O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

BMW of Allentown responded

We appreciate your kind words and five-star rating, Mike! Thanks for being a Daniels BMW customer!

December 15, 2021

Ethan was very courteous and responsive. He addressed my concerns quickly and with enthusiasm. Always have great experiences with Daniels service staff. More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

BMW of Allentown responded

Hi Adam, thank you for taking the time to share your experience working with Ethan at Daniels BMW! See you next time!

December 14, 2021

The dealership was very professional in scheduling my service appointment as well as providing a loaner vehicle while my car was being serviced. More

by jrsoms34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

BMW of Allentown responded

Thank you for trusting the Daniels BMW with your service needs! We appreciate your positive feedback and hope to see you again next time!

December 14, 2021

They replaced my brake pads for free because of a supply chain problem which was very nice of them More

by Aphillips2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

BMW of Allentown responded

We're so glad the Daniels BMW team could help you! Thank you for leaving us your five-star review! We hope to see you again!

December 14, 2021

Always have always had professional and timely service experience at this place over last 2 years More

by jussdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 14, 2021 -

BMW of Allentown responded

We're so glad our team made this a positive experience! Thanks for the five-star rating and kind words! - Daniels BMW

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