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BMW of Allentown - Service Center

Allentown, PA

4.7
674 Reviews

674 Reviews of BMW of Allentown - Service Center

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January 16, 2022

I was impressed with the video by the mechanic presented of multiple issues with my mini. Robin Cox kept me updated on the progress of repairs. . Car is running well. More

by risphor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox, John McClay
Jan 19, 2022 -

BMW of Allentown responded

Thank you for complimenting our services! We're so happy that Robin earned your 5-stars! We appreciate your business, and are glad we got your Mini back on the road!

January 16, 2022

The people and service extremely efficient and courteous. Making the appointment was a bit difficult. More

by Jhc833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

BMW of Allentown responded

Thank you for taking the time to leave us your honest feedback! We'll see you at your next appointment! - Daniels BMW

January 15, 2022

This dealership is my preferred place to take my mini cooper if I am having issues. They're a prompt with diagnosis and fixing the problem. Five stars! More

by cfurr311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Jan 18, 2022 -

BMW of Allentown responded

Thank you for choosing Daniels BMW for all of your automotive needs!

January 14, 2022

I bought my first car from Daniels in 2011. I went there because of their reputation. I worked in the car business for 20 years before and Daniels was always top rated. I bought my second car from them in 2 More

by aihunt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jan 18, 2022 -

BMW of Allentown responded

Thank you for trusting the Daniels BMW team with your loyal business! We appreciate your support and look forward to seeing you next time!

January 13, 2022

My experience is always highly professional with everyone I come in contact with it’s appreciated! More

by joycethompson165
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jan 14, 2022 -

BMW of Allentown responded

We appreciate your great feedback! Thank you for coming to Daniels BMW!

January 11, 2022

Called to schedule service for a warranty recall. The receptionist was helpful and provided a very courteous service advisor, Lisa. We quickly exchanged info and set up an appointment date. At arrival me More

by larrygower73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

BMW of Allentown responded

Larry, we are so happy that you had a pleasant experience with our team at Daniels BMW! Thank you very much!

January 06, 2022

Robin, my rep. @ Mini of Allentown, is professional, courteous and accommodating. He will always do his best to accommodate my service needs when come back into town (165 mi.). We trust the service we r More

by Drcksc1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Cox
Jan 07, 2022 -

BMW of Allentown responded

Thank you for your kind comments and loyal business! We're glad that Robin continues to take great care of you and we look forward to your next visit!

January 04, 2022

Always there when you need them. Whether it be as simple as a new battery for your fob or more drastic with a flat while on a shopping trip, it is never too much trouble to help. Love the friendliness, too. More

by CAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

BMW of Allentown responded

We're glad we could help make your service visits so enjoyable! Thank you for trusting the Daniels BMW team to care for your vehicle! We'll see you next time!

January 01, 2022

Daniel’s mini has been the best experience I have had with a dealership. They are courteous helpful and knowledgeable. I would highly recommend them. More

by awgillette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin
Jan 04, 2022 -

BMW of Allentown responded

Thank you for recommending our team at Daniels BMW! We look forward to seeing you next time!

December 31, 2021

Efficient and professional. Work was completed promptly and the car was returned on time. Ethan was great to work with. More

by Hankbaumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

BMW of Allentown responded

Hi Hank, thank you for sharing your experience working with Ethan at Daniels BMW! See you next time!

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