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BMW of Allentown - Service Center

Allentown, PA

4.8
682 Reviews

682 Reviews of BMW of Allentown - Service Center

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July 27, 2022

I don't know what to write exactly but to be honest my car was fixed that was a good part of it, Todd at reception was helpful and try his best but the service is way way expensive than other dealers or m More

by jadoon5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Everyone is always extremely courteous and professional. Never a bad experience with service department. Technicians always very thorough in their diagnosis and recommendations More

by crashneumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Statts, Technician
Jul 27, 2022 -

BMW of Allentown responded

Thanks for the five stars, Crash! We hope to see you back here at Daniels BMW for all of your future automotive needs!

July 23, 2022

Excellent service starting with phone call to get work done. Robin was extremely helpful, knowledgeable and fair. The work was completed timely and provided me with rides back and forth. More

by Bouchardp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

BMW of Allentown responded

We're glad Robin helped make this process easier for you! Thank you for being a Daniels BMW customer!

July 22, 2022

Excellent service and recommendations for good life of your vehicles..They are very polite and treat your vehicles with care. More

by rickrdo100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 22, 2022 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your business! We appreciate the excellent feedback and look forward to your next visit!

July 21, 2022

Great service always. Todd is always so knowledgeable and takes care of his customers. Best service advisor! More

by Sandyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

BMW of Allentown responded

Thank you for the kind review! We're happy to hear Todd continues to take such wonderful care of you and we look forward to your next visit with us here at Daniels BMW!

July 20, 2022

The Daniels Mini of Allentown has done a stellar job of helping me w/ my countryman. I live 90 minutes away from Daniels. They have picked up my car and left me a loaner on 3 occasions. When I forgot my re More

by Failure w/ Tires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Jul 21, 2022 -

BMW of Allentown responded

We're honored that you trust us to care for your Countryman! We appreciate your kind feedback and five-star rating and hope to continue providing the same level of service in the future! Thank you for being a loyal Daniels BMW customer!

Jul 21, 2022 -

Failure w/ Tires responded

Thank you for great service and professionalism!

July 20, 2022

We have always been pleased and satisfied with Daniels BMW. The sales and service departments have always served as well. Lisa is a keeper! More

by jsbenn80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your automotive needs! Lisa & the team look forward to your next visit!

July 20, 2022

Everyone I have dealt with at Daniel's BMW has always been very pleasant and helpful. They make their customers feel like they are important. They are also very knowledgeable. I would definitely recommen More

by kquintero23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We appreciate the kind comments about our team and look forward to seeing you at your next visit!

July 15, 2022

Professional, timely, informative, and nice. Keeps customer informed and updated. Flexible and explains things well. More

by BuckeyeClubMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Jul 18, 2022 -

BMW of Allentown responded

Thank you for the wonderful feedback! We appreciate you trusting Daniels BMW with your business and look forward to seeing you next time!

July 15, 2022

Lisa was wonderful! Everything went smoothly-dropped us off for breakfast-picked us up! Couldn’t have been better! More

by Beck334
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

BMW of Allentown responded

Thanks for the five stars, Beck! We're honored to hear how Lisa could assist you and we hope to see you back at Daniels BMW for all of your future automotive needs!

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