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BMW of Allentown
Allentown, PA
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,291 reviews
November 08, 2021
Excellent Service advisors who are customer oriented, responsive, knowledgeable and friendly. The advisor tries to get you the best and most cost effective solution. Service is technically tops and repai responsive, knowledgeable and friendly. The advisor tries to get you the best and most cost effective solution. Service is technically tops and repairs and maintenance is done meticulously. More
by Cwhenry
Employees Worked With
Ryan Mertz
November 06, 2021
I would never rate any dealer a 5 cause they are car dealers. Be assertive and nice and they will take care of you. I went to Mini Service and they were great. dealers. Be assertive and nice and they will take care of you. I went to Mini Service and they were great. More
by schnavell
Employees Worked With
Robin Cox
November 06, 2021
I purchased my first Bmw on the first visit.to Daniels.. One of the reasons were the Saleman John Evans, I admired his cool, calm composure. He was not pushy, but was very informative, kind, and knowled One of the reasons were the Saleman John Evans, I admired his cool, calm composure. He was not pushy, but was very informative, kind, and knowledgeable… I give him a 10/10 rating. Anyone needing a new vehicle John is the go to guy. It was not a bout the sales for him, my satisfaction was the key factor. I was even more impressed with the hassle free purchase. Everyone worked as. Team to ensure a smooth transaction. Brian the financial advisor was excellent also… thanks for a wonderful experience More
by karliesmi
Employees Worked With
November 06, 2021
Very friendly, professional and informative. I have confidence they’re taking good care of my vehicle and looking out for my safety. confidence they’re taking good care of my vehicle and looking out for my safety. More
by MJ
Employees Worked With
November 05, 2021
I do not usually participate in reviewsHowever today was I do not usually participate in reviews However today was special since we did not have our insurance card and we had to get one faxed to the dealer I do not usually participate in reviews However today was special since we did not have our insurance card and we had to get one faxed to the dealer to do the state inspection Also when we left my wife gave the gentleman the keys to our Ford and not the BMW and they had to wait until we brought the correct key back With all of that they were super nice but did not get panicky and we felt bad about what we did but we felt good because of the service that they gave us To top it all off they finish the car at 1 o’clock like we had Asked More
by Review was earned
Employees Worked With
November 04, 2021
We felt very comfortable with John and Brian, they took the time to answer every question and find options for us. This is our second purchase and we couldn't be more satisfied with the service and with o the time to answer every question and find options for us. This is our second purchase and we couldn't be more satisfied with the service and with our vehicle!🤝👍 More
by Melissa
November 03, 2021
Had a very pleasant experience. The lady on the phone was wonderful and got me an an appointment promptly. The problem was found and solved. wonderful and got me an an appointment promptly. The problem was found and solved. More
by sks91
November 02, 2021
Great service in timely manner and they do little things (clean interior of car, wash car, replace wiper blades) to make it special. (clean interior of car, wash car, replace wiper blades) to make it special. More
by Rick
Employees Worked With
November 02, 2021
Unparalleled experience from building to ordering to delivery. They were always very responsive and reliable. delivery. They were always very responsive and reliable. More
by Jon Rutt
Employees Worked With
