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BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,291 reviews

November 16, 2021

Robin car is an excellent service manager he kept me up-to-date on all my repairs on my mini got me a loaner car so I can go get something to eat I couldn’t ask for more More

by Billclees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin carr 5stars
Nov 17, 2021 -

BMW of Allentown responded

Thank you for your kind review! We can't wait to let Robin know how much you appreciate his awesome service. Thanks for trusting Daniels BMW with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

November 13, 2021

Excellent service. Couldn’t ask for a better experience. Lisa has been more than accommodating for all of my family’s needs. Had a small incident and she made sure it was taken care of at no cost while givi More

by oshtyle27
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

BMW of Allentown responded

Thank you for the kind review of Daniels BMW! We're thrilled to hear that Lisa took great care of you & your family and we'll be sure to let her know how much you appreciate her awesome service. Thanks for trusting us with your business and please don't hesitate to reach out if we can be of service again in the future!

November 12, 2021

Professional and very helpful. Always prompt and updated me on the progress. Very customer focussed. More

by Mark Webster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

BMW of Allentown responded

Thank you for the positive feedback about our team, Mark! We appreciate your business and hope we have the opportunity to serve you again in the future! - Daniels BMW

November 12, 2021

Great service by a Great service department. I will always recommend MINI of Allentown. They are great. More

by MINI763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriguez , Austin Schlemmer, Ryan Mertz
Nov 15, 2021 -

BMW of Allentown responded

Thank you for the kind review! We're grateful for your business and look forward to your next visit!

November 12, 2021

The people helped me in getting the car ready and provided loaner car and very helpful More

by Bmwx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

BMW of Allentown responded

Thank you for the great review! We hope to see you again next time here at Daniels BMW!

November 11, 2021

Always great service whether it's BMW or Mini whenever I take my Coop in! More

by cfurr311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Nov 11, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're grateful for your support and look forward to seeing you at your next visit!

November 10, 2021

I purchased my mini 2 years ago and have had wonderful service and great people to deal with. I love my car and would highly recommend the dealership. I trust the workmanship and reliability. Thank you More

by Pat.orlic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 11, 2021 -

BMW of Allentown responded

Pat, we are so happy that our team at Daniels BMW can always deliver for you! Thank you!

November 10, 2021

Ethan, my service advisor, helped me get my X1 svc’d in a timely manner and he made sure everything was completed to my satisfaction. More

by Kennethghorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

BMW of Allentown responded

Thank you for the kind review! We're glad to hear that Ethan worked hard to make sure you were satisfied and we hope we have the opportunity to serve you again in the future. Take care! - The Daniels BMW Team

November 10, 2021

Ryan at Daniels BMW / Mini in Allentown, PA offered professional service today; he promised the car at a certain time and delivered. Also, he saved us several hundred dollars by offering a service pla More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Nov 11, 2021 -

BMW of Allentown responded

Thank you for the wonderful feedback, Frank! We're thrilled to hear that Ryan took such great care of you and we'll be sure to let him know how much you appreciate his awesome service. Thanks for visiting our team here at Daniels BMW - we look forward to seeing you again next time!

November 09, 2021

Lisa was excellent - timely, kind, and transparent. Working with Daniels was a breeze. Ryan the technician made a custom video of my repair which made me feel secure that I was in good hands! Thank you More

by MichaelDaCruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mertz
Nov 11, 2021 -

BMW of Allentown responded

Thank you for taking the time to share these kind comments! We're glad that Lisa & Ryan made you feel confident in our team and we'll be sure to pass along your wonderful feedback to them. Take care and please don't hesitate to reach out if we can be of service again in the future! - Daniels BMW

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