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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

August 10, 2022

Had a recall on my coupe. The mobile tech was available. Easiest ever. Thank you! More

by Dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 12, 2022 -

BMW Portland responded

Hello Dorothy. The Service Team here at BMW Portland are glad to have assisted you with the recall repair on your BMW Coupe. We hope to have the pleasure of offering you more easy experiences.

August 10, 2022

Thorough service with good communication with a professional professional staff. I’ll continue to go here in the future. More

by JDANIELSTEFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Aug 12, 2022 -

BMW Portland responded

We are glad to have you as a valued customer here at BMW Portland. Our Service Team looks forward to having the pleasure of providing you with more thorough care and good communication for your future automotive needs.

August 10, 2022

The Portland dealership is very welcoming knowledgeable. I especially appreciated the time spent showing me how to operate all the options on my new car before driving off the lot More

by JODYGIACO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun, David Padgalskas, Jon Walker
Aug 12, 2022 -

BMW Portland responded

Congratulations on your new car, Jody! Our Sales Team is glad to have assisted you and showed you the details of your new purchase. BMW Portland hopes to have the pleasure of offering you more knowledgeable experiences.

August 10, 2022

Ian was wonderful. He helped us get through the sales process was knowledgeable about the vehicle and very personable. He treated us like friends he had known forever. More

by MIKEECOSTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce, Ian Killough
Aug 12, 2022 -

BMW Portland responded

Mike, thank you for taking the time to inform us about the knowledgeable and helpful purchasing experience you received from our Sales Team. Congratulations on your new car! It would be delightful to have the pleasure of doing business with you again here at BMW Portland.

August 10, 2022

The staff is excellent and they have great customer service. I realize this is a luxury dealership but the prices are the biggest drawback. The quotes for parts and service are double or triple what ot More

by lbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
Aug 12, 2022 -

BMW Portland responded

Hi Mr. Brown, While your honest feedback is greatly appreciated, we hope you can understand what sets us apart from other local shops is our certified technicians and genuine OEM parts. We are pleased to know you have been able to receive the service you need and hope you will consider giving us the opportunity to earn you business in the future.

August 09, 2022

Sean Riley is always amazing. Car was in and out with the issue fixed promptly. Very much appreciated the rental. More

by TAMIKNUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 11, 2022 -

BMW Portland responded

Our Service Department is glad to have fixed your vehicle promptly. We are always glad to provide you with amazing experiences here at BMW Portland.

August 09, 2022

I've used this dealership for the past 15 years and they will continue to get my business. I'm very happy with the service that I get here. More

by BRAD60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 10, 2022 -

BMW Portland responded

Thanks for taking the time to share your review on DealerRater. We are gratified to learn that you have been a loyal customer of ours for years. We greatly appreciate your business, and we look forward to working with you again in the future here at BMW Portland.

August 09, 2022

Friendly and knowledgeable staff in all departments. No pressure sales. I would recommend BMW Portland to all my family, friends, and strangers! More

by MARIAY1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Krafsig, James Pierce, Will Wahlin
Aug 10, 2022 -

BMW Portland responded

Our staff at BMW Portland is so thankful for your 5-star input. We appreciate you choosing our dealership for your vehicle needs. We are always ready and happy to assist when you need us again.

August 09, 2022

Chris and his team are great! They always go above and beyond to help me! More

by AMELIA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 11, 2022 -

BMW Portland responded

We are thrilled to read that you find our team to be great! BMW Portland strives to always go above and beyond for our amazing customers. It would be our pleasure to assist you again.

August 09, 2022

Amazing service. Love the interaction. Appreciate how understanding they are. The true definition of a service writer. Thank you! More

by IHARVEY1134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Aug 11, 2022 -

BMW Portland responded

Our Service Team here at BMW Portland takes great pride in being understanding and offering amazing experiences. It would be our pleasure to work with you again for your future automotive needs.

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