BMW Portland

Daniel on top of everything! Kid that was working the loaner desk had no personality! Yikes, I’m glad I’m retired! Kid that was working the loaner desk had no personality! Yikes, I’m glad I’m retired! More

Christopher in the service department was very helpful and kept me informed about the progress of my vehicle’s service and repairs. and kept me informed about the progress of my vehicle’s service and repairs. More

Super competent team, both the reps and the technicians. Takes a few days to turn service (busy!). Takes a few days to turn service (busy!). More

the repair that was required should of been covered by BMW... it's an issue that is happening to X1's. Daniel handled the message as good as anyone could...but the cost of this should be on BMW BMW... it's an issue that is happening to X1's. Daniel handled the message as good as anyone could...but the cost of this should be on BMW More

The service team is always kind, helpful, and professional. I feel well taken care of every time I visit. professional. I feel well taken care of every time I visit. More

We had a tire blow out and had to be towed by emergency support. We were unable to get through on the phone but drove over anyway in hopes that you had the tire on hand. You did! Our service agent, Christo support. We were unable to get through on the phone but drove over anyway in hopes that you had the tire on hand. You did! Our service agent, Christopher, was very helpful even though we didn’t have an appointment. Thanks for helping us get our car back quickly! I only downgraded the rating bc no one answered the phone after 8a. More

Friendly, fast service, communicates well. Called me back when I needed them to and they reached out to me too. Called me back when I needed them to and they reached out to me too. More

Will was excellent. He explained the problem and also educated us on how to prevent the problem from Occurring again. Thank you for the service. He explained the problem and also educated us on how to prevent the problem from Occurring again. Thank you for the service. More

Every single time I contact customer service they talk to us like they have some kind of attitude and looks like we owe them something, don’t appreciate toned they have for the customer, I prefer to go to BM us like they have some kind of attitude and looks like we owe them something, don’t appreciate toned they have for the customer, I prefer to go to BMW of Eugene Dan Portland More

Trusted and reliable, love their service! I own an x3 and Z4 Roadster, I know they are in quality hands ! I own an x3 and Z4 Roadster, I know they are in quality hands ! More