BMW Portland

Eric Devier To whom it may concern, I had no idea Eric would be going over my car in such detail. He clearly knows his BMW's features and benefits and has an u To whom it may concern, I had no idea Eric would be going over my car in such detail. He clearly knows his BMW's features and benefits and has an unbelievable way of presenting and explaining these functions. Being not the most technical person, he never made me feel inadequate even though he had to explain some items a couple of times. He has the perfect attitude and demeanor and is totally unassuming. Thanks so much for having Eric on your team and making him amiable for people like me, ken More

Best Buying Experience Ever Our experience leasing our 2015 x1 x28i from David Padgalskas at BMW Portland was, by quite a wide margin, the best car buying experience we've ever h Our experience leasing our 2015 x1 x28i from David Padgalskas at BMW Portland was, by quite a wide margin, the best car buying experience we've ever had. From first contact to keys in hand, there was never a single moment of frustration or a hard sell on anything. He answered every question we had with total honesty, and made our convenience and satisfaction the number one priority. As we live in Salem, almost all of our communication prior to picking up the car was done via e-mail, which is exactly how we wanted it to be. We made an offer to purchase the car at what we believed was a very good, very competitive, but fair, price, which he accepted, and within days the exact car we ordered was in production in Germany. There was no haggling, no sob stories about unhappy sales managers, there was no trying to convince us on other options or models. We did our research and knew what we wanted, and he respected that. It's exactly how buying a car should be, but almost never, ever is. David was entirely willing to work out the smallest details of the financing and put everything in writing prior to placing the order, leaving no doubts or questions as to how everything would work out (any dealer who isn't happy to do this for you should be avoided at all costs). And when the car arrived, there was not a single surprise--David followed through 100% on the initial deal and made no attempts to modify it in his favor--something else that is sadly rare when buying a new car. Just when we thought the experience couldn't be any better, he even threw in a few accessories and extras at no cost to us. Superb! David was always patient, courteous, and responsive in all our communications, and there is no doubt that when the time comes to get our next BMW, there is only one person we'll be talking to: David Padgalskas--he has more than earned our trust. If you are a serious car enthusiast and want a great deal on a great car with no hassles, give David a call (or shoot him an email). More

Genius Eric great! A few hours after complaining to a friend that I would never have the time to learn all the features of our new 328d, I received an email from Eric of A few hours after complaining to a friend that I would never have the time to learn all the features of our new 328d, I received an email from Eric offering to come to my house and show me everything. I called Eric to schedule an appointment on my way back to the dealership for some additional service. He told me to swing by and meet him in person just to say hello. Very nice. Eric was so friendly and thorough and of course very knowledgeable. He even programmed my garage door opener for me. You can tell that he loves his job. Super great service! More

LOVE BMW LOVE SERVICE:) I bought my 1st BMW 328d I love this car and the service make me more happy with BMW Portland. Eric is Awesome service he show me about the car( we st I bought my 1st BMW 328d I love this car and the service make me more happy with BMW Portland. Eric is Awesome service he show me about the car( we start 0-End) and he sent me the link to set up the garage door open. I GOT IT. GOOD CAR GOOD SERVICE :) More

Service at MY door! Five stars for Eric Devier! He was very professional, punctual, knowledgeable and friendly. Most importantly he was very caring and wanted to make s Five stars for Eric Devier! He was very professional, punctual, knowledgeable and friendly. Most importantly he was very caring and wanted to make sure all of my questions were answered and he assured me that if I had further questions to call or text. He spent 2.5 hours at my house in my driveway with me! He never seemed rushed, he was actually very patient and seemed to value my questions and didn't mind repeating steps. I'm looking forward to driving my new BMW X3 and it will be so much more enjoyable knowing what all those buttons and dials do! Thank you Eric! More

Genius review Eric Devier did a terrific job of showing me how to use my electronics including Navigation, radio, and everything else on my 535i. He even came out t Eric Devier did a terrific job of showing me how to use my electronics including Navigation, radio, and everything else on my 535i. He even came out to my house to get my garage door opener synced with my car. More

Quality service The service I have received at Portland BMW is exceptional. Although I never look forward to having to take my car in for service, this dealership mak The service I have received at Portland BMW is exceptional. Although I never look forward to having to take my car in for service, this dealership makes the process as accommodating and pleasant as possible. Nathan is not only extremely knowledgable regarding vehicles but he goes above and beyond to make sure that you and your car are taken care of. Most of all I appreciate his honesty which is something you don't always expect to find at a car dealership. The service provided here makes you want to own a BMW. More

A terrific experience From the minute we entered the dealership, we felt extremely welcome. Brent was very helpful, answered all of our questions and made our decision ver From the minute we entered the dealership, we felt extremely welcome. Brent was very helpful, answered all of our questions and made our decision very easy. I then made an appointment with Eric to go over some of the functions of the car, and Eric was very thorough, easy to understand and made the whole experience simple. When I had a question a few days later, he immediately returned my call, followed up with an email, and offered for me to come in any time with questions. I would highly recommend the dealership to everyone. More

Great Experience; Helpful Advice and Easy Going I quickly moved from just investigating used BMWs to making a purchase and was motivated by the quality of the cars and the great financing options mo I quickly moved from just investigating used BMWs to making a purchase and was motivated by the quality of the cars and the great financing options more than any type of nonsense "dealer pressure." Kourosh was more than available, was excited to see me test drive the vehicles, and encouraged me to hone in and define what I needed my car to do and what options and styles matter to me. It was a great touch that after owning the car for a few weeks that Eric reached out to me to go over all the functions of the ridiculously smart system I had purchased. I was far too distracted and excited to learn all of this the first time through with Kourosh. Eric provided a new level of understanding and service and I'm to know a diverse team at the facility in the case that I need them again. I think BMW Portland needs to work on its Business Office approach given that I felt the quality of the vehicle was called into question in the process of trying to up sell me on the various safety and service offerings. These services should be sold for peace of mind and not because any aspect of the car would be seen as subpar. This was the only misstep that reminded me of stereotypically negative "car lot" experiences rather than premium, personal service. Still, I have a hard time holding that against them because it pretty much comes with the territory. More

Our used 2006 BMW is as good as new We just upgraded from a 1997 328 to a 2006 325 purchased from BMW Portland. I was really surprised to be contacted by Eric Devier the day prior to pi We just upgraded from a 1997 328 to a 2006 325 purchased from BMW Portland. I was really surprised to be contacted by Eric Devier the day prior to picking up the car, offering to run us through the features. We arranged to meet with him when we picked up the car and he gave us a crash course on the features and operation which are quite different than our decade older BMW. Eric was very knowledgeable, professional, friendly and informative. This was a well spent hour. All personnel we worked with were extremely courteous. The car itself is absolutely beautiful and was perfectly detailed. More