BMW Portland

Eric Devier is the BMW Genius! It's been 20 years since I bought a new car and the technology has changed a bit since then. After reading the manual I had a stack of post-it ques It's been 20 years since I bought a new car and the technology has changed a bit since then. After reading the manual I had a stack of post-it questions nearly an inch thick. Eric was great! He took the better part of an afternoon to walk me through each one, showing me how to get the most out of a new 435. And after answering all my questions, went on to show me some tricks and set-up that I had not caught going through the manuals - a really helpful session. And to top off the afternoon, he filled my tank! More

Amazing experience Buying a car is never a fun thing, but this process truly was fun and I've never been happier with a car purchase. I've owned close to if not over 20 Buying a car is never a fun thing, but this process truly was fun and I've never been happier with a car purchase. I've owned close to if not over 20 cars and I'm 29 years old. I've had a few great cars but none have been a 'pleasure' to purchase which really impacts the overall ownership experience. I was the owner of a VW Jetta TDI and it was purchased new so I was being extremely picky in my search for a pre-owned BMW. David was an absolute pleasure to work with. He never appeared annoyed or offended when I decided a particular car wasn't for me and after deciding on one to purchase after driving about 5 different cars, he never came across as tired or pushy. The whole buying experience was truly one-of-a-kind and I don't know that I'll ever be happier with a car purchase. The after purchase customer service is top notch and I simply can't say enough good. The price we agreed upon was fantastic, they gave me exactly what I wanted for a trade and the whole process was quick, easy and fun. THANK YOU! More

BMW Genius Program This is a my first BMW and saying that, I had an Audi before and the sales and service was far above my experience with Audi. Kourosh Homayoun was a This is a my first BMW and saying that, I had an Audi before and the sales and service was far above my experience with Audi. Kourosh Homayoun was a pleasure to do business with and responded with answers to all my questions before and after purchasing.' Eric drove from Portland to Woodland, WA (31 miles) and met with me to go over all the questions , and even my repeated questions on the same subject, until I understood the options on my new BMW. I have to say that the Genius Program is far and above the norm in customer service. Eric was prompt, courteous and answered each of my questions with patience and was knowledgeable on each and every question I asked. Thank you BMW for providing this service to every buyer. More

Genius Eric is amazingly knowledgeable and very patient.. After having our car a few days and making a list of questions for the BMW Genius, we presented our list to Eric and had the best time with him as he After having our car a few days and making a list of questions for the BMW Genius, we presented our list to Eric and had the best time with him as he patiently set the car up for each of us individually and then answered all of our questions. He taught us many things we never would have discovered on our own and the 2 1/2 hours we spent with him was well worth our time. Thank you so much, Eric. Jeff and Joan Terrill More

Wonderful experience The experience of purchasing our first BMW was nothing short of wonderful. David was very knowledgeable, patient, courteous, and easy to work with. Th The experience of purchasing our first BMW was nothing short of wonderful. David was very knowledgeable, patient, courteous, and easy to work with. They offered to let me take the car home for the weekend so we could see if it met our needs. That was unexpected and helpful in our decision making. The negotiation was straight-forward, and done entirely via texting. Very happy with the purchase! More

My first BMW ....and because it's my first BMW, I really put Eric to the test! I had a lot to learn and Eric answered all of my questions, handled my interrupting ....and because it's my first BMW, I really put Eric to the test! I had a lot to learn and Eric answered all of my questions, handled my interrupting questions, and my repeated questions, graciously. I really appreciated his attitude, because even though I'm a rookie, he was very nice and patient! More

Eric Devier - review - excellent Yesterday i met with the BMW genius Eric. I was impressed by his knowledge of the subject: not only he immediately answered my questions (I had a list Yesterday i met with the BMW genius Eric. I was impressed by his knowledge of the subject: not only he immediately answered my questions (I had a list), but I also learned tips and tricks to get the most out of my car, set up Sirius radio, etc... He was very patient, friendly and funny too. Thank you, Eric! More

Couldn't Ask for Better Service I had the pleasure to work with Ingrid for the first time a short while ago at BMW Portland. She is perhaps one of the most knowledgeable, easy going I had the pleasure to work with Ingrid for the first time a short while ago at BMW Portland. She is perhaps one of the most knowledgeable, easy going and un-self assuming person I have met in a long time. She recently handled my 3 series servicing efficiently and with great care and she professionally resolved a problem issue with a clear mask install. She goes the extra distance for you too which is kind of a trait I am seeing at BMW Portland in sales, servicing and parts. I think that says something about the overall management of the dealership. Ask for her. You'll be very happy that you did. Jim C. More

great experience! Had a great experience buying my first bmw from David. He was friendly, honest, courteous, and answer several after hour emails late in the evening. Had a great experience buying my first bmw from David. He was friendly, honest, courteous, and answer several after hour emails late in the evening. Then he manually built my order so I can get the vehicle sooner. Very happy with the vehicle and overall experience. Will be coming back for the next bmw! More

i Genius IQ is awesome! Having driven my i3 for about a week before seeing Eric I had a list of questions ready. He patiently listened to all of them and answered each one co Having driven my i3 for about a week before seeing Eric I had a list of questions ready. He patiently listened to all of them and answered each one completely and clearly. When appropriate he also made suggestions, that in his experience, would improve my experience driving the car. He was extremely knowledgeable. There was only one question he could not answer and he got back to me with the answer in a timely manner. He has accelerated my learning curve and made my driving experience very enjoyable. I would recommend him to anyone wanting to know more about the new i3. More