Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW Portland

Portland, OR

4.5
2,059 Reviews
Call Dealership (971) 340-4590
View Awards

2001 SW Jefferson St

Portland, OR

97201

Directions

By Type

2,059 Reviews of BMW Portland

May 02, 2023

Chris and his team are always very helpful and go above and beyond to get my BMW on the road again! More

by AMELIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Report | Print
May 03, 2023 -

BMW Portland responded

Thank you for this wonderful review! We hope to serve you again in the future.

April 30, 2023

Never complete the work as promised. Don’t have courtesy cars available. Avoid this one More

by Bluechiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Wahlin
Report | Print
May 03, 2023 -

BMW Portland responded

Hello, Thank you for taking the time to review your experience at BMW Portland. It is unfortunate to see that we were unable to earn a five-star rating. I would appreciate the opportunity to speak with you directly and gather additional feedback surrounding your visit. Please contact me using the information contained in my signature below. Robert Rogers 503-548-1202 Service Manager

April 30, 2023

I took my car in for service for a diagnostic. They didn’t tell me anything that I didn’t already know which wasn’t much. They charge me for an hour with no definitive answers about anything. I wa More

by GENESIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
May 03, 2023 -

BMW Portland responded

Hello, Thank you for reaching out and bringing this to my attention. I apologize that you did not receive the transparent communication we aim to provide. I would appreciate the opportunity to address your questions and concerns directly. Please give me a call at your earliest convenience. Robert Rogers 503-548-1202 Service Manager

April 30, 2023

Great service. Michael was very intentional in updating the status of the vehicle. Highly recommended More

by Antonee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We will be sure to pass along your kind words to Michael!

April 30, 2023

It’s fine. Nice staff and clean loaner vehicles. Now only six more words till the 15 – word minimum review. More

by jeff@jeffreymorgan.org
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Helen
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for your kind review! Should you need anything else, please reach out to the BMW Portland team.

April 29, 2023

Amazing! Been buying & servicing my BMWs for 14 years at Portland BMW. They are professional, ethical and honest. More

by Diane Jurney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Jean Kleser, Will Wahlin
Report | Print
May 01, 2023 -

BMW Portland responded

Hi Diane! Thank you for choosing BMW Portland! We have truly appreciated your 14 years of support. Come see us again soon!

April 29, 2023

I was given a10:30 Appointment but when when I arrived I learned about 5 of us had the same time. Resulted in 15-20 min wait. Rating =1. Once the service started I was very impressed with the quality and sp More

by SENGSTAKE@MSN.COM
Recommend Dealer
Yes
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for the positive review! We appreciate your feedback. Should you need anything else, please let us know.

April 29, 2023

Good communication, and got me my key as soon as it was available to them. More

by Pilot guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! It was a pleasure assisting you!

April 29, 2023

My experience with my service representative was great. He was thorough and presented us with the most cost effective option. More

by MARILENA.ZEPRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for the review! We will be sure to pass it along to Will. Come see the BMW Portland team again soon!

April 29, 2023

good, fast service, reasonably priced. Didn’t add a bunch of services we did not need. Also repaired manufacturers recent recall in a timely manner. More

by GARDEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rundberg, Chris Scorcio
Report | Print
May 01, 2023 -

BMW Portland responded

Thank you for choosing BMW of Portland! Come see us again soon!

1
...
15
16
17
...
206