BMW Portland

Genius Follow up Appointment Eric was awesome and took all the time necessary to make sure we understood all about our new X3. I thought I didn't need an appointment, but my wife Eric was awesome and took all the time necessary to make sure we understood all about our new X3. I thought I didn't need an appointment, but my wife really wanted to have one. I ended up learning a few things, and really liked the way Eric explained stuff, better than any other way I had heard before. It was definitely time well spent! More

Overall good experience I had many questions answered by Eric. He was very pleasant to talk with. He was able to help me learn alot of neat things about my i3 I had many questions answered by Eric. He was very pleasant to talk with. He was able to help me learn alot of neat things about my i3 More

BMW Genius Had a great, informative meet up with BMW Genius Jamie Kleser. Took us through all our questions and was very patient with our idiot factor. Sometim Had a great, informative meet up with BMW Genius Jamie Kleser. Took us through all our questions and was very patient with our idiot factor. Sometimes the manual just doesn’t say what you need to know — and Jamie clarified it perfectly. Personable, knowledgeable, pleasant and a dry sense of humor. He stayed with us through a Parts Dept question and made sure we got out the door happily. More

Great service This was great service as usual at Portland BMW. I have bought cars there and always experienced great service with the staff. The welcoming people This was great service as usual at Portland BMW. I have bought cars there and always experienced great service with the staff. The welcoming people were very helpful. More

Just Amazing Fixed it right the first time. The cost was low. The service area was clean. The Waiting area was relaxing. Will be coming back again. Fixed it right the first time. The cost was low. The service area was clean. The Waiting area was relaxing. Will be coming back again. More

Great service department Micheal Bonney is a great, I always work with him whenever my car needs service. He recognizes me and my car and gives explanations in detail that I c Micheal Bonney is a great, I always work with him whenever my car needs service. He recognizes me and my car and gives explanations in detail that I can understand. I like being treated as friend and not just another customer. More

The loaner car availability Very important that I am able to have a car to drive home as I live in Ridgefield, WA. Michael is so easy to work with and provides great information Very important that I am able to have a car to drive home as I live in Ridgefield, WA. Michael is so easy to work with and provides great information and service. More

Professional yet personal. Eric Dobson was excellent. He worked very hard to insure we got the car best suited to our needs and expectations. No pressure just helpful insight Eric Dobson was excellent. He worked very hard to insure we got the car best suited to our needs and expectations. No pressure just helpful insight and interest in meeting our needs. Could not have had (nor have we) had a better experience. More

Great experience! From beginning to end everything was great. Communication is key! Thanks for your help and loaner car too! No complaints all spot on. Much appreciated From beginning to end everything was great. Communication is key! Thanks for your help and loaner car too! No complaints all spot on. Much appreciated!! More

Annual service for BMW 135i I was glad a loaner was made available, as a sensor needed replacing and was not in stock. Being the weekend, the loaner was invaluable. I was glad a loaner was made available, as a sensor needed replacing and was not in stock. Being the weekend, the loaner was invaluable. More