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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

May 23, 2022

Always cheerful and efficient service. Estimates of time are accurate. They do not over charge. More

by SKAFOURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Chris Scorcio
May 31, 2022 -

BMW Portland responded

This is wonderful to hear. Thank you for taking the time to share your positive feedback.

May 22, 2022

This group is fast, efficient, and a pleasure to work with. It’s fantastic to be able to bring my car in for service and know that it won’t cost me most of my morning or afternoon. Sean is the best! More

by KATHLEEN.BAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
May 31, 2022 -

BMW Portland responded

Kathleen, it is wonderful to know that we had provided you with efficient and quality service. We love our customers and take pride in only giving them the best!

May 22, 2022

Will was great very reassuring. And the work was done efficiently. Thanks . From call in to schedule the car for a mechanical apt. things went well. More

by KEYDBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 31, 2022 -

BMW Portland responded

We are delighted to be of service! We will be sure to let Will know how much you appreciated his work.

May 22, 2022

Repairs done were done on time and per pre work discussion. Loaner vehicle a huge help to daily life. More

by SKIPFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
May 31, 2022 -

BMW Portland responded

We are happy that we could be of service to you!

May 22, 2022

Knowledgeable and friendly sales team, helpful and resourceful finance team, efficient and thorough service team! More

by BETHDORSETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun, Sean Riley, Jean Kleser
May 31, 2022 -

BMW Portland responded

Beth, we are thankful for your review! Our team does their best to be of service to our guests. We look forward to seeing you again!

May 22, 2022

Our sales rep Greg Zuccarello has always been incredibly helpful. The same goes for the dealers service center / team. More

by BENB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Jean Kleser, Greg Zuccarello
May 31, 2022 -

BMW Portland responded

We will be sure to let Ben know that you were pleased with his help! Our goal is to always provide communication and knowledge to our guests so they feel informed and confident in their decision-making.

May 22, 2022

After service the car clock disappeared, and I now I can’t answer incoming phone calls, plus the coolant needs be filled. Additionally we were accused of breaking the windshield. That was a lie since More

by TERUKOMSHIRES
Recommend Dealer
No
Employees Worked With
Andrew Clark
Jun 01, 2022 -

BMW Portland responded

Hello, We are concerned about your negative experience and would appreciate the opportunity to provide any clarity. It is always our mission to offer 100% customer satisfaction. At your earliest convenience, please contact us at the number below. Thank you! Robert Rogers 503-548-1202 Service Manager

May 21, 2022

Very helpful. Davie made the whole process as easy as possible. Would recommend this dealership to anyone looking to buy. More

by ANDYR.09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Kleser, Kendra Hein, Davie Sprigg
May 31, 2022 -

BMW Portland responded

We are happy to know that Davie made your car buying experience so enjoyable. Thank you for your recommendation and we look forward to serving you again!

May 21, 2022

New record only took 35 mins to get my loaner car . Takes too long . Mercedes, the car is ready when u arrive More

by LINDA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, Sean Riley, Jean Kleser
May 31, 2022 -

BMW Portland responded

Linda, we apologize that we did not meet your expectations. Your feedback is always appreciated and we hope we can offer a better experience during your next visit.

May 21, 2022

Great experience love my new M6 M50i, better that I expected, well built luxury SUV More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jean Kleser, Wade Nebeker
May 31, 2022 -

BMW Portland responded

Scott, we are happy to know you are loving your new rides!

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