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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

May 27, 2022

My fifth time purchasing here. Never found a better deal elsewhere, nor an easier one. More

by Electric Cake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jon Walker, Wade Nebeker
May 31, 2022 -

BMW Portland responded

We appreciate your loyal business! Thank you for continuing to choose BMW Portland for all your needs.

May 26, 2022

I appreciate Sean & Rob in the Service department. They are always kind & professional and take care of me. More

by JWATSON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept manager Rob - 5 stars, Sean Riley
May 31, 2022 -

BMW Portland responded

We are pleased to know that Sean and Rob made your experience enjoyable!

May 26, 2022

I had to drive a loaner car and the gas tank was on empty. I was 5 miles out or more from the dealership when I noticed the gas tank. I had to be somewhere at 8:45 am. I am also disappointed that the d More

by DSTECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 01, 2022 -

BMW Portland responded

Hello, We are disappointed to receive this feedback, however we appreciate you bringing this to our attention as we are always searching for ways we can improve. We apologize that we neglected to provide you with a full tank of gas and agree that this is unacceptable. Our team values our customers when they hold us to the standards that is BMW. When you have the opportunity, please contact me at the number below so we can make this right with you. Thank you and we look forward to speaking. Robert Rogers 503-548-1202 Service Manager

May 26, 2022

Great experience with Sean as my Service lead! Found an issue and fixed it fast! Plus a great deal on tires More

by RYAN_MAKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
May 31, 2022 -

BMW Portland responded

Sean always goes above and beyond for our guests. We are grateful to have customers like yourself!

May 25, 2022

BMW impressed me because of two words; Daniel Blodgett. He is the reason I keep showing up. More

by BRANDONGUNNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
May 31, 2022 -

BMW Portland responded

We are thrilled to know that Daniel keeps you coming back! He is a hard worker and always has the best interest in mind for our customers. Thank you, Brandon!

May 25, 2022

My visit was a lease return. Took a little longer than expected, but overall we were treated very well. My lease vehicle had prior wheel “rash” at the time of my lease so I was More

by Tmcmahon4047
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
May 31, 2022 -

BMW Portland responded

We are grateful to know that you were satisfied with your service visit! We look forward to welcoming you back in the future!

May 25, 2022

Will is always helpful, communicative, and great to work with. I’m always happy I went with BMW Portland after my service. More

by SRISE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello, Will Wahlin
May 31, 2022 -

BMW Portland responded

Your review made our day and we will be sure to give Will the recognition he deserves! Thank you for choosing BMW Portland!

May 25, 2022

I like having a service representative that is friendly and knowledgeable. Always helpful even no matter what the issue. More

by RDGRAHAM30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 31, 2022 -

BMW Portland responded

It is wonderful to know that you found our staff to be accommodating and friendly!

May 25, 2022

Great service from the service representative. Should not take two days to perform essentially an oil and filter change. More

by ZIGPEDISURG
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 31, 2022 -

BMW Portland responded

Thank you for taking the time to leave us honest feedback. We apologize for the amount of time you had to wait while we serviced your vehicle. We appreciate your patience and are hopeful that we will be better in the future.

May 24, 2022

Scheduled an appointment several days out and was still told it would be several days before my car would be looked at. More

by EGAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
May 31, 2022 -

BMW Portland responded

We apologize for the inconvenience this has caused you. We do our best to work as efficiently as possible. We hold your feedback with high regard and we appreciate your honesty.

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