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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

June 15, 2022

Polite and professional staff and service team. They addressed my service needs, as well as doing a safety inspection including tire pressure. My sales person from the original car purchase even no More

by maxrpmquest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, David Padgalskas, Sean Riley, Chris Scorcio, Will Wahlin
Report | Print
Jun 18, 2022 -

BMW Portland responded

Max, We are grateful for your kind-hearted review. It means the world to us when our customers take the time to relay these messages to us. Thank you and we look forward to your return.

June 15, 2022

Customer service was great and Eric is still helping us understand how our new BMW works. More

by CLEO022005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler, James Pierce, Jon Walker, Eric Dobson
Report | Print
Jun 17, 2022 -

BMW Portland responded

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

June 15, 2022

Did work l, didn’t need Done! Will not go there again! Try to sell me car! More

by LONNIEJOHNSON99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Report | Print
Jun 18, 2022 -

BMW Portland responded

Lonnie, It is unfortunate to hear that you had a less than satisfactory experience with us. We empathize with your situation, and hope that you are able to find resolution. At your earliest convenience, please reach out to me at the number below so we can discuss how we can turn this around for you. 503-548-1246 David Padgalskas Sales Manager

Jun 18, 2022 -

BMW Portland responded

Lonnie, It is unfortunate to hear that you had a less than satisfactory experience with us. We empathize with your situation, and hope that you are able to find resolution. At your earliest convenience, please reach out to me at the number below so we can discuss how we can turn this around for you. 503-548-1246 David Padgalskas Sales Manager

June 15, 2022

once again another Reputable and professional BMW dealership if your in the Pacific Northwest BMW of Portland is the only Dealership I tust with my BMW! More

by MR360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Will Wahlin
Report | Print
Jun 17, 2022 -

BMW Portland responded

Thank you for your review! We are thrilled that you continue to choose BMW Portland for all your needs.

June 15, 2022

Awesome service. My representative Will kept me informed and updated every step of my service visit. More

by Tyler Berglund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Report | Print
Jun 17, 2022 -

BMW Portland responded

We are thrilled to hear that Will kept you updated with communication throughout your visit. Thanks Tyler.

June 15, 2022

Fast, friendly, but I would like car wash again now that covid is over a Benefit BMW offered buying your product? More

by DANDBKNIGHT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
Jun 17, 2022 -

BMW Portland responded

Thank you for this touching note. We value your feedback and we will speak with our management. It has been our absolute pleasure to serve you, and we hope that you return soon.

June 15, 2022

I had a very pleasant experience purchasing my new car at BMW Portland. Eric Dobson was my client service representative, he was very friendly, courteous, and very nice to do business with. I could not be mo More

by MARKMAIL101
Recommend Dealer
Yes
Employees Worked With
Eric Dobson, James Pierce
Report | Print
Jun 17, 2022 -

BMW Portland responded

Dear Mark, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

June 14, 2022

Not completely candid on the sale about keys. and hyundai warranties. Average support for a big dealer. More

by REMJR79
Recommend Dealer
No
Employees Worked With
David Padgalskas, James Pierce, Wade Nebeker
Report | Print
Jun 17, 2022 -

BMW Portland responded

We apologize that you felt that there was a lack of transparency. We would appreciate the opportunity to learn more as our team at BMW Portland is often known for providing a honest and enjoyable experience. Please give me a call at the number below so we can address any concerns and hopefully provide an above average outcome! 503-548-1246 David Padgalskas Sales Manager

Jun 17, 2022 -

BMW Portland responded

We apologize that you felt that there was a lack of transparency. We would appreciate the opportunity to learn more as our team at BMW Portland is often known for providing a honest and enjoyable experience. Please give me a call at the number below so we can address any concerns and hopefully provide an above average outcome! 503-548-1246 David Padgalskas Sales Manager

Jun 18, 2022 -

BMW Portland responded

We apologize that you felt that there was a lack of transparency. We would appreciate the opportunity to learn more as our team at BMW Portland is often known for providing a honest and enjoyable experience. Please give me a call at the number below so we can address any concerns and hopefully provide an above average outcome! 503-548-1246 David Padgalskas Sales Manager

June 14, 2022

Great salesperson, took 4 hours to complete sale with little updates along the way other than “we are getting closer”, “sorry, we only have one person who can do this” More

by BRYAN_ROBINSON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Pierce, Garrison Briggs
Report | Print
Jun 16, 2022 -

BMW Portland responded

Bryan, Thank you for taking the time to tell us about your experience. I am sorry that your entire experience did not meet your expectations at this time; please allow me to express my sincerest apologies. Your feedback is very important to us and we appreciate when customers hold us to a high standard of service in which we always aim to provide. Unfortunately, we were understaffed and our communication could have been more thorough. Please feel free to reach out to me at the number below if you would like to discuss any lingering concerns. I would be more than happy to accommodate any of your needs. David Padgalskas Sales Manager 503-548-1246

June 14, 2022

Very nice people. highly recommend Professional.kept me updated. I can buy again from him More

by ZAHERSHEBIB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, Jean Kleser, Ian Killough
Report | Print
Jun 18, 2022 -

BMW Portland responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

Jun 18, 2022 -

BMW Portland responded

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

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