BMW Portland

This dealership is very professional and courteous, with good, prompt service. Wo far I have no complaints good, prompt service. Wo far I have no complaints More

Wade made the experience of buying a new car very easy and efficient. Very happy. and efficient. Very happy. More

Excellent experience with my new car purchase. Ian is the best. Thank you for great service. Ian is the best. Thank you for great service. More

Will is the best thing about this dealership. Honest guy and deals fairly. Not always sure the pricing is fair but Will does a good job of taking care of us. Honest guy and deals fairly. Not always sure the pricing is fair but Will does a good job of taking care of us. More

The driver side airbag on my 323i bmw was recalled recently. Making time to take it to the dealership and wait for the replacement is difficult and time consuming. When I called the number provided to recently. Making time to take it to the dealership and wait for the replacement is difficult and time consuming. When I called the number provided to make arrangements I was pleasantly surprised to learn a mobile repair could be sent my home! A nice, professional tech quickly took care of the airbags and also looked at a problem I've been having with a front blinker while he was here. He made an adjustment, explained the problem and it now works! This saved me a lot of time and energy and even better... I wasn't charged for it! You couldn't ask for better service! ⭐⭐⭐⭐⭐ More

Sean was great. Work completed early in time for our trip. I have confidence in this dealer and they seem to have dealt effectively with labor shortages. Work completed early in time for our trip. I have confidence in this dealer and they seem to have dealt effectively with labor shortages. More

My loaner car was filthy inside and out. Had glass in the backseat, smelled like dog. When I returned they didn't complete all my services and my car was buried and I had to wait while they Had glass in the backseat, smelled like dog. When I returned they didn't complete all my services and my car was buried and I had to wait while they freed my car. More

Easy checking in. Polite. Set me up with a loaner for the weekend. Got the service and updates completed with smiles. Thanks! Polite. Set me up with a loaner for the weekend. Got the service and updates completed with smiles. Thanks! More

Problem was fixed in competent and professional manner. No surprises, no sales pitch or extra recommendations. No surprises, no sales pitch or extra recommendations. More

Very shady. . I had tried to get a quote for front brakes and rotors a couple months ago .Service advisor said I need to buy parts from parts department then he w . I had tried to get a quote for front brakes and rotors a couple months ago .Service advisor said I need to buy parts from parts department then he would quote me labor.. which brings me to the actual service that was done. So,based on what I was told(needed to buy parts from parts department) , my service advisor provided me a quote(which seemed high)but since I assumed I would be charged for what I would pay if I walked 20 feet and bought them personally. So, service finished, I paid. The next day I thought I'd just check there website for the parts just to ease my mind... and I was overcharged by over$200. I emailed the service advisor. When I got home from work I called the service advisor, he tried to tell me that on their website, the prices are wholesale and you need to prove you own a dealership or some crap like that in order to get those prices!Which is a flat out lie! I purchased a valance for another m4 a few years ago,paid walked in and picked it. He told me I could contact parts department but their not gonna refund anything! Absolte untrustworthy service department. More