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BMW Portland

Portland, OR

4.5
2,059 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,059 Reviews of BMW Portland

May 16, 2023

Nice people but the bmw service process is complicated and expensive. Also didn't fix my turn signal. More

by JUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
May 17, 2023 -

BMW Portland responded

Justin, Thank you for reaching out and reviewing your recent service visit. Our team works hard to ensure our guests enjoy a professional and efficient service experience. I apologize that your turn signal is still experiencing issues. I would appreciate the opportunity to speak with you directly regarding your recent service visit. Please feel free to give me a call so that I may be of further assistance. Robert Rogers 503-548-1202 Service Manager

May 16, 2023

Exceptional customer service and product knowledge. Every service appointment is met with what is needed to keep my bmw running well! More

by MARYGRACEWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
May 17, 2023 -

BMW Portland responded

Hello Mary! Thank you for the wonderful review. It was a pleasure assisting you. Come visit us again soon!

May 16, 2023

Prompt response to my inquiry and their mobile mechanic team is a game changer. Technicians are very polite, on time, and very informative. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
May 17, 2023 -

BMW Portland responded

Hello there! Thank you for the positive review. We are thrilled to see that you are satisfied with our mobile service. Should you need anything else, please let us know.

May 16, 2023

Great experience. Good communication Staff were great. The loaner car didnt have much gas in it. More

by sahar6687@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike
May 17, 2023 -

BMW Portland responded

Thank you for the review. We appreciate your support and feedback. Should you need anything else, please let us know.

May 16, 2023

Overall is was good. It was very close to being excellent since I got the recall maintenance, oil, change, and engine scope completed all on the same day. It was estimate More

by kdsedward@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Will
May 17, 2023 -

BMW Portland responded

Hello, thank you for choosing BMW Portland. It was a pleasure assisting you. We appreciate your feedback and apologize that we were unable to make it work with the Lyft service. Should you ever need anything else, please let us know.

May 16, 2023

It was the best car buying experience I've ever had! Thank you Wonderful selection of inventory to pick from, knowledgeable professionals and quick easy paperwork process too! More

by MELISSAWARRENREALTOR@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jon Walker, Jon Walker
May 17, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We are thrilled to see that you are happy with our inventory and selection. Please reach out if you need anything else down the road.

May 15, 2023

They are very professional and deliver wonderful customer service. Will use this dealer again. Prompt service More

by Qui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourosh Homayoun
May 15, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. We truly appreciate your support. Come visit us again soon.

May 15, 2023

I always feel like I receive top service from BMW. I only wish the car wash would return after major servicing. More

by BEVERLYHOBSON@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Jesse
May 16, 2023 -

BMW Portland responded

Beverly, thank you for the positive review. We appreciate your support and feedback. Should you need anything else, please let us know. Have a great day!

May 15, 2023

It’s always easy for me to get both bmw’s serviced! Chris is always great to work with as well. More

by KARLI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
May 16, 2023 -

BMW Portland responded

Hey Karli! Thank you for choosing BMW Portland. We will be sure to pass along your kind words to Chris.

May 14, 2023

Great service with good communication. It was also nice to have a loaner car for the three or four days needed to fix my BMW. More

by DeneyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service agent I forgot name as it’s been a while..
May 15, 2023 -

BMW Portland responded

Hello there! We are thrilled to see that you enjoyed our loaner service. Should you ever need anything else, please let us know.

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