BMW/Mini of Coconut Creek

For a dealership that states they can beat any price right off the bat, they won't give you a price to compare to their competition via email. They want you to come in and waste your time. I kept hear right off the bat, they won't give you a price to compare to their competition via email. They want you to come in and waste your time. I kept hearing don't you want to deal with one of the largest BMWs in the area. My answer kept being NO! That just increases their overhead and that is what basically lost them the deal. That and Kyle inability to listen to me the customer and give me a price up front. More

Tony and Mike were very personable, in helping me choose the correct floor mats for my 328 I sedan. Greatly appreciated their kindness and service! the correct floor mats for my 328 I sedan. Greatly appreciated their kindness and service! More

Nick is an uncaring service mgr. he just doesn't understand? Mgt doesn't return phone calls either and does not care bout customer service understand? Mgt doesn't return phone calls either and does not care bout customer service More

This place is terrible, the only thing they they have going for them is their name and size. I went in the other day to get a battery. The price was ridiculous, over $500. however, they did complete it i going for them is their name and size. I went in the other day to get a battery. The price was ridiculous, over $500. however, they did complete it in a timely manner. The place is a zoo, they are unorganized, people are running around, there is no set uniform, the receptionists are unreceptive, employes are unfriendly, employees yell to communicate with others and the valets are rough on the cars. I specifically told the servicer advisor not to put the car through the was and he did, when I told him he never apologized and said if your not happy take your business else where! Don't think the collision center is any better, trust me. More

It's rare that I do an online review, but I would like to commend Dino Belotti of Vista BMW’s service dept. for the exceptional “above and beyond” care he has provided my vehicles and family througho like to commend Dino Belotti of Vista BMW’s service dept. for the exceptional “above and beyond” care he has provided my vehicles and family throughout the years. Dino has bent over backward for me so many times I have lost count. He helped my wife out of numerous pinches (even outside his normal job description). One time he even stayed three hours into the start of his vacation just to make sure my needs were completely satisfied. Dino is just like family and is a large part of why we have remained BMW brand loyal for over 12 years. Thanks goes out to Vista BMW for employing Dino; exceptional is an understatement!! Jeff M. Boca Raton More

Andre Johnson is the person you want to deal with at this dealership. He is diligent and professional. My experience was excellent and far exceeded my expectations. dealership. He is diligent and professional. My experience was excellent and far exceeded my expectations. More

Loraine was extremely helpful with the purchase of my new car. There were no "games" played and she was very honest through the entire process. I would definitely reccomend seeing her when you visit Vista BM car. There were no "games" played and she was very honest through the entire process. I would definitely reccomend seeing her when you visit Vista BMW. More

My sales rep was awesome... friendly, informative and just overall helpful! I would send my friends to Louraine!I also plan on returning for my next BMW. just overall helpful! I would send my friends to Louraine!I also plan on returning for my next BMW. More

Louraine Fagundes called me about a promotion Vista BMW Louraine Fagundes called me about a promotion Vista BMW was having for trading in my 2009 x3 and working on getting a brand new x3 for the same payme Louraine Fagundes called me about a promotion Vista BMW was having for trading in my 2009 x3 and working on getting a brand new x3 for the same payments or close to it. I was extremely happy with her service. She got me in the car I wanted. She was fast and efficient. She also helped my sister with her trade in. I would recommend her to anyone who is looking for one on one service. Louraine Fagundes is so sweet, she sent me a birthday card & called me on my day. I was pregnant at the time of my trade in and was so kind to send me a congrats on baby card. I will be visiting her again. She is great!!! More

I sincerely had a great service experience at Vista and the pre-owned department took incredible care of my Dad a few weeks ago. Thomas Wulk, my Service Advisor, took excellent care of me on Sunday whe the pre-owned department took incredible care of my Dad a few weeks ago. Thomas Wulk, my Service Advisor, took excellent care of me on Sunday when my serpentine belt broke on my M5... not quite a warm feeling on a $100k+ care. Not only did Tom joke around with us while we were there, but he got us a loaner on Sunday (which none were available), and kept me updated throughout the 2 days they had it. The got the warranty company to cover most everything, including "gray area" items, and was returned washed. Very happy with the transparency, communication, and genuine concern for the customer. Maybe it was just this advisor, but I highly recommend this dealership for service. For my Dad, a couple issues came with his 2011 5-series, but the salesperson took care of everything weeks later... and footed the $1100 repair bill. Quite frankly, they could have told us to screw off, and we feared that over the week or two after delivery. Nothing major, just expensive parts and time consuming labor. Again, great experience and highly recommended. More