BMW/Mini of Coconut Creek

Duane and Velma were very helpful and attentive. Great communication. The process was fine but the two so called interior repairs that were performed were less than suitable and weren’t communicated Great communication. The process was fine but the two so called interior repairs that were performed were less than suitable and weren’t communicated to us prior to applying an aftermarket fix that was sub par. More

Roberto is a well rounded sales person. He was knowledgeable, attentive and provided exceptionally great customer service. He exhibited patience with customers. Also, answered my questions He was knowledgeable, attentive and provided exceptionally great customer service. He exhibited patience with customers. Also, answered my questions and extended his kindness in assisting me to drop off my rental. More

I saw many changes at service center since I was last there. I thought everyone from the valet greater , to the service desk and including the car rental area. I love my service manager Sam . She is exce there. I thought everyone from the valet greater , to the service desk and including the car rental area. I love my service manager Sam . She is excellent , organized, responsive and friendly. More

I was greeted by a very friendly & professional attendant. H directed me to the person I needed to speak with regarding my service call. Clarence was busy with another customer, but it didn't take attendant. H directed me to the person I needed to speak with regarding my service call. Clarence was busy with another customer, but it didn't take long for him to attend to my recall issue. I was afforded a loaner vehicle while my car was worked on. I had some business to attend to, so I was very pleased to be able to go about my day. It didn't take long for the repair to be completed. The entire staff was very professional and I was completely satisfied. They even washed my car! Fabulous service. Thanks again. More

Quick and quality service. Fantastic service advisor hassle free. Will return for a battery replacement in a few months. Thanks again! Phil K. Fantastic service advisor hassle free. Will return for a battery replacement in a few months. Thanks again! Phil K. More

I did everything on line and my phone so i can't speak about the physical location. They they were really great. about the physical location. They they were really great. More

everything went smoothly repair was quicker than expected. car was nice and clean when picked up expected. car was nice and clean when picked up More

First rate customer service. Amazing communication. Perfect Service. Car was towed in and the followed-up the very next morning; put me in the system immediately as though I had Amazing communication. Perfect Service. Car was towed in and the followed-up the very next morning; put me in the system immediately as though I had dropped it of myself and continuously followed-up More

Hassle free appointment Courteous Frequent communication with advisor Comfortable waiting area Car washed and clean communication with advisor Comfortable waiting area Car washed and clean More

The knowledgeable and courteous staff who ensure a high level of customer satisfaction and service. level of customer satisfaction and service. More