BMW/Mini of Coconut Creek

I had an outstanding experience working with Maryam at BMW of Coconut Creek. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping me get the best possible deal. BMW of Coconut Creek. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping me get the best possible deal. Maryam went above and beyond by working closely with her manager to make sure the numbers met what I was looking for. What impressed me most was her dedication. She even came into the dealership on her day off to make sure everything was completed smoothly and that I could take delivery of my new vehicle without any issues. Throughout the entire process, she kept me informed, followed through on every commitment, ensured the delivery went seamlessly, and even checked in after I received the car to make sure I was happy. That level of customer service is rare and truly appreciated. If you're looking for someone who is honest, responsive, hardworking, and genuinely cares about her clients, I highly recommend asking for Maryam. She made what can often be a stressful experience enjoyable and effortless. Thank you, Maryam, for your exceptional service! More

the staff was very helpful throughout the entire process. Eric and Laura were very friendly and accommodating to all my questions and concerns. Being out of state did not matter, they were there for me when Eric and Laura were very friendly and accommodating to all my questions and concerns. Being out of state did not matter, they were there for me when I needed clarification. More

Service Department and advisor (Alberto Fuenmayor) were exceptional. Sales representatives (Danielle Klein) was knowledgeable, pleasant and easy to work with re: the purchase of my previously lease au exceptional. Sales representatives (Danielle Klein) was knowledgeable, pleasant and easy to work with re: the purchase of my previously lease auto. The finance department (Michelle) was inexplicably in a severe rush to the point of being rude. Not much more I can add to this. More

Ash was very good on telling everything correctly n help me to buy my first bmw me to buy my first bmw More

Exceptional customer service the mechanic explained repairs. Teams professionalism exceeds expectations anticipating the customer's needs and is empathetic. The team provided good customer service with repairs. Teams professionalism exceeds expectations anticipating the customer's needs and is empathetic. The team provided good customer service with responsiveness first contact resolution. The team is personable in that the team demonstrates positive attitudes and are friendly customer focused experience. Thank you for exceptional service. You are the best. Keep up the great work. More

Very easy to book appointment, the rest not so much. Communication was non existent. I had to call several times for updates beyond the initial automated video. Was told I would have a loaner since car Communication was non existent. I had to call several times for updates beyond the initial automated video. Was told I would have a loaner since car stayed over a weekend and never heard about it nor received one. More

From the Sales to finance all the way through service this dealership is by far the best. Anderson is service is always available to guide you with the best service possible. The store GM Mike is involve this dealership is by far the best. Anderson is service is always available to guide you with the best service possible. The store GM Mike is involved is every deal, and makes sure the customer is taken care of. More

Igor was great, and we were able to come to agreeable terms quickly and knock out the transaction in a relatively short amount of time. terms quickly and knock out the transaction in a relatively short amount of time. More

Excellent, professional service. Guidance and assistance throughout the whole process with excellent results. I am truly satisfied with the service. Guidance and assistance throughout the whole process with excellent results. I am truly satisfied with the service. More

Excellent service. My service advisor is very knowledgeable. It was easy to schedule an appointment. My service advisor is very knowledgeable. It was easy to schedule an appointment. More