BMW/Mini of Coconut Creek

Samantha is very kind and diligent on her work, as allaways very good attention and supported. allaways very good attention and supported. More

My car arrived looking like it survived a zombie apocalypse; it left shining like it just won a beauty pageant. They didn't just fix the squeak, they replaced the car's soul. 10/10, would let them p apocalypse; it left shining like it just won a beauty pageant. They didn't just fix the squeak, they replaced the car's soul. 10/10, would let them perform minor surgery on my toaster again More

I never got a confirmation or reminder of my appointment schedule. Poor services I don't know where customer service has gone to. Is it out the window such as my business with BMW? schedule. Poor services I don't know where customer service has gone to. Is it out the window such as my business with BMW? More

Good service. Very detailed and will return again for future servicing. Highly recommend for others. Very detailed and will return again for future servicing. Highly recommend for others. More

The entire new car experience was smooth. The team was very easy to work with, all were very friendly, welcoming and genuinely excited to have us as a customer. The team was very easy to work with, all were very friendly, welcoming and genuinely excited to have us as a customer. More

Beware of the finance person Rodney. Fast talker charged us for a maintenance service we clearly said no to. When called out on it, he lied but had not a leg to stand on so dealership Fast talker charged us for a maintenance service we clearly said no to. When called out on it, he lied but had not a leg to stand on so dealership refunded money. Very dishonest More

The team was courteous, professional, and delivered upon our expectations. Our service advisor was great. our expectations. Our service advisor was great. More

Anderson Almonte, my maintenance representative, is awesome! He is detailed and precise when diagnosing what needs to be done to my car, as well as checking that the work was done correctly after the awesome! He is detailed and precise when diagnosing what needs to be done to my car, as well as checking that the work was done correctly after the fact. No need for me to double-check everything when he has my car. 5 Stars All The Way! More

Stephan greeted me with a hug and a smile…at 6:57 A. M. Very friendly. The services recommended did not match the alerts that my car was pointing out—especially the unnecessary fuel induction service. I M. Very friendly. The services recommended did not match the alerts that my car was pointing out—especially the unnecessary fuel induction service. I turned that down to save a significant amount on my bill. Stephan said the estimate did not show labor charges because the shop does not charge for labor, when in fact the charges are baked into each service. I believe those charges should be clearly fleshed out for the customer. The inspection video did not show the condition of the filters. At the Honda dealership they show you the filters on the video. BMW should as well. Finally, Stephan told me the engine and cabin air filters should be changed with each oil change. That is not true. Oh, one more thing. The buy 3 get one free tire deal is $423 more than the price at Costco (both including balance and installation). So how is the buy 3 deal really a deal? More

My salesperson was JC Otero. He is the greatest! He listens to what I have told him were the important features I was looking for as well as the colors of the exterior and inte He is the greatest! He listens to what I have told him were the important features I was looking for as well as the colors of the exterior and interior I wanted. I have owned BMWs since 1998. This is the 2nd car I am leasing through JC Otero. The last car was an X3 and this latest one is an X1. More