BMW/Mini of Coconut Creek

From the time I dropped off my car thru interactions with my service advisor and pick up I was treated in a timely and professional manner my service advisor and pick up I was treated in a timely and professional manner More

From start to finish, everything was handled with professionalism, care, and true attention to detail. It really stood out, and I’m absolutely loving the vehicle. professionalism, care, and true attention to detail. It really stood out, and I’m absolutely loving the vehicle. More

Service advisor Stephan game was above an beyond got me in and out, and adressed all me cincorns. in and out, and adressed all me cincorns. More

Great service Alan always makes sure I’m taken care of. I don’t have any complaints. I don’t have any complaints. More

Everything was fine. Alan was accommodating and very pleasant. Appointment was easy to be made. Alan was accommodating and very pleasant. Appointment was easy to be made. More

JC is great! The dealership is welcoming and we enjoy doing business here eve4ry time! The dealership is welcoming and we enjoy doing business here eve4ry time! More

I would like to recognize Alan Moreno at BMW of Coconut Creek for his outstanding service. Alan was incredibly helpful in addressing an issue with my vehicle’s front arm suspension. From the beginning, Creek for his outstanding service. Alan was incredibly helpful in addressing an issue with my vehicle’s front arm suspension. From the beginning, he demonstrated not only technical knowledge but a genuine commitment to ensuring I fully understood the situation. He has a deep understanding of BMW’s internal processes, particularly regarding extended warranty coverage. He took the time to clearly explain the benefits, terms, and coverage details, working alongside Carmen, the extended warranty specialist, to make sure everything was transparent and aligned. What truly set Alan apart was his willingness to go the extra mile. When I mentioned a noise my car was making, he personally offered to ride with me to accurately identify and assess the issue. That level of attentiveness and hands-on service is rare. Although I have since moved north, I continue to travel to Coconut Creek specifically because of the exceptional management under Tyson and the strength of the collision department. In a world where authentic connection often feels absent, the team there consistently makes the experience feel welcoming and personal — like home. Alan is truly a five-star asset to BMW. More

Excellent service. I was told when to drop off my vechile and when it would be done, and it was exactly on time. I am more than satisfied with the amazing service. I was told when to drop off my vechile and when it would be done, and it was exactly on time. I am more than satisfied with the amazing service. More

Roberto was knowledgeable, patient, dedicated and very accommodating. He typically knew the answer to my questions, but if not he made certain he provided up to date information. accommodating. He typically knew the answer to my questions, but if not he made certain he provided up to date information. More

Roberto was knowledgeable, accommodating, and dedicated to my satisfaction. He did not pressure me but he answered every question even if it meant looking up the most recent data. to my satisfaction. He did not pressure me but he answered every question even if it meant looking up the most recent data. More