BMW/Mini of Coconut Creek

We purchased our 540 series BMW a few months ago. Overall dealership experience was excellent. I rode as a passenger in the back seat recently and realized hot air was blowing from the rear center co Overall dealership experience was excellent. I rode as a passenger in the back seat recently and realized hot air was blowing from the rear center console. Front seat air was set at 70 degrees. I called the dealership to set up an appointment. That’s when things turned south. Service advisor Robert Trammell “mansplained” that I needed to set the rear air temp on the console or set it in the idrive. Bring it in he said…I’ll show you how it works. There is no rear temp controls or settings in idrive on the new 540’s. I brought the car in and the answer from Robert Trammell was, “well you purchased a base model so you’ll have to set max ac in the front to trick the system into blowing cold in the rear seats.” Pretty sure that’s not what BMW had in mind with their German engineering. I feel if that’s the true design we should have been informed before our purchase. This was our 12th new BMW…pretty sure it will be the last! Well played Robert. I LOVE my Audi A6 Prestige more and more everyday. More

Stephen Austin was an awesome salesman. He wasted no time, and worked with the finance team to get me an amazing deal and out of the door in record timing. Amazing experience! He wasted no time, and worked with the finance team to get me an amazing deal and out of the door in record timing. Amazing experience! More

We had the best experience leasing a new (and our first) BMW. Our client advisor, Duane Crawford, was very instrumental in making this purchase quick and easy. He was very professional, knowledgeable and BMW. Our client advisor, Duane Crawford, was very instrumental in making this purchase quick and easy. He was very professional, knowledgeable and helpful with guidance and lots of information about the different SUV models and features of the vehicles. We selected an X2 and couldn’t be happier. We were treated fairly and with courtesy and patience. We were not rushed to make a decision and there was absolutely no pressure. Buying a car is one of the toughest things to do because we’ve always felt like the sales person was pushy, but this was not our experience and We are very happy we came to Vista Motors in Coconut Creek. If you are looking to buy from Vista, ask for Duane Crawford, he is honest, friendly and direct and has been available after the sale to assist with questions and service, which has been very important and appreciated. More

Very good! We didn’t find the exact model we wanted, but Carolina helped us to make a better choice. She was very diligent, clear from the beginning, helpful, f We didn’t find the exact model we wanted, but Carolina helped us to make a better choice. She was very diligent, clear from the beginning, helpful, friendly and profesional. My wife and I are very happy with our BMW, thanks to the guidance and help that we received from Carolina and their financial advisor. Además, aclaró todas nuestras dudas, nos ayudó con el seguro, etc., y en español. If I had to point out something negative, we expected a slightly better gift, such as carpets, or the like that. But in general we receive a VIP service (BMW). More

I was impressed with Andrew's performance after I contacted him about a brake issue that I had. Job well done, thanks again, Andrew! contacted him about a brake issue that I had. Job well done, thanks again, Andrew! More

The bmw family in coconut creek, is a real family. Just to name a few Sadia, tyson, and the manager Bill made my experience special. I have visited a few dealerships, but this one, has the best custom Just to name a few Sadia, tyson, and the manager Bill made my experience special. I have visited a few dealerships, but this one, has the best customer service, and the quickest results when maintaining your vehicle. There’s nothing off limits when you enter the property grounds, and this is something you have to experience for yourself. Thank you Bmw at coconut creek More

I wanted to purchase my BMW vehicle at the end of a lease. It is required to do so now directly with a dealership. Vista uses this as an opportunity to prey on their customers with BS fees and charge lease. It is required to do so now directly with a dealership. Vista uses this as an opportunity to prey on their customers with BS fees and charges. They want you to believe that they are required to charge you for a "safety inspection". It is not needed or required by anyone just an excuse to gouge the public. The only thing they can charge for is the residual cost of the vehicle, taxes, and title/registration fees. Lauderdale BMW of Pembroke Pines understands this and took care of me, I will never step foot into Vista again. More

These guys are one of the best dealerships in the US. They go above and beyond., Abu was my service advisor and he totally exceeded my expectations while being totally transparent as to what the dealersh They go above and beyond., Abu was my service advisor and he totally exceeded my expectations while being totally transparent as to what the dealership could and could not do. I have been using this dealership for almost ten years now for service and look forward to many more years of quality coupled with the professionalism that they bring to the table. Keep up the good work! More

on April 5 2022 I brought my my 4 month old 2022 BMW 330 In for service a censor light was on. Visa BMW told me the censor was bad and could not be covered under warranty telling me that my front bumper 330 In for service a censor light was on. Visa BMW told me the censor was bad and could not be covered under warranty telling me that my front bumper was repainted and there was paint over spay on it .I told them this was impossible Abou the service writer was to busy to talk to me about this and rude . I bought the car brand new saw it come off the truck covered in plastic .they wanted to charge me $1200 to fix the car I took the car to BMW Pembroke pines and they covered it under warranty they confirmed this car never had any paint work done .i do not understand how this dealer can have such incompetency and rude people in service .I will not be going back there i really do not like posting bad reviews I was just so upset I Had to speak out and I do not want any body being taken advantage of thanks reading More

I recently purchased a Certified Pre-owned BMW from Vista BMW of Coconut Creek. The car was less than 1 year old and had 18,000 miles. I asked my salesman why there was high miles on the car and he said it w BMW of Coconut Creek. The car was less than 1 year old and had 18,000 miles. I asked my salesman why there was high miles on the car and he said it was a loaner. I believed him (unfortunately) and purchased the car. Later that week I checked online about this particular car and found out that it wasn't actually a loaner. It was a rental car in California. I also found rental car information under the seat and the clock in the car was set 3 hours behind. If he would have been up-front with me about the history of the car, I wouldn't have purchased it. However, I'm happy with the car but I don't like having someone lie to me so they can get a sale. I'm never going to this dealership again. More